by 2019 HONDA CIVIC LX Owner on 10/04/2025Verified Service
I brought my car and came back home with more problems and not being able to contact anyone and getting the round of round they admitted that they damaged my car and still won't help me fix it since it Halle. I. There care just disappoint and bought a batttery and they gave me no proof and no receipt really bad crooks I'm disappointed??
by Honda Of Downtown Los Angeles on 10/20/2025
Hello Valued Customer, Our Service Director stated that your concern is with Roadside Assistance, and she gave you the number, please allow me to give it to you again (866) 864-5211. If for any reason you still need our assistance, please don't hesitate to call us (213) 234-2130. Respectfully, Gladys Dealer Guest Relations Manager
by 2018 HONDA ACCORD EX Owner on 09/07/2025Verified Service
I took the car for maintenance and also for the recall replacement of the fuel pump.
Everything went very smoothly and also I did part of a recommended additional replacement of transmission fluid. The car is running very well and with no issues whatsoever.
I am very happy with the work performed, efficiency, and courtesy of the personnel in the service department.
by Honda Of Downtown Los Angeles on 09/09/2025
Hello Valued Customer, Honda of Downtown Los Angeles greatly appreciate you taking time to post such an awesome review, your feedback is so greatly valued as well. Drive Safely, Dealer Guest Relations
by 2024 HONDA PILOT ELITE Owner on 08/26/2025Verified Service
Did not get the job done. Was lied to. I paid my car in full. Very. Upset. I.demand a free. Rental car please. I was told it was finished. ANDVWAD NOT. I PAID OVE 400 HUNDRED. LETS. SEE IF. ANY ONE. GIVES. A FEED. BACK. BUT. I DOUBT.IT
by Honda Of Downtown Los Angeles on 08/26/2025
Hello Valued Customer, Thanks for taking my call earlier this morning. I relayed your concerns to our Service Manager, he called and got your voicemail box, he left a message along with his contact information. Respectfully, Gladys Dealer Guest Relations Manager
by 2018 HONDA ACCORD SPORT Owner on 06/05/2025Verified Service
My visit at Honda was ok the customer service was perfect by Rick my service adviser ..What I didn't like was that I had to wait almost 6 hours for my car for service later on they told me they did a re call on my car fuel pump which I told them I would come to do cause it was too much time waiting...
by Honda Of Downtown Los Angeles on 06/10/2025
Hello Valued Customer, Honda of DTLA greatly appreciates your feedback, all feedback helps us to better our customer's experience in the future. I did speak to Rick to find out what happened, and he apologized that the Recall was in process by the time he informed you how long it would take. Please feel free to call me if you want to share more. Respectfully, Gladys Dealer Guest Relations Manager (213) 234-2130
by 2018 HONDA CIVIC EX Owner on 06/04/2025Verified Service
They did not fix the evaporator. Only other parts covered by the warranty. Not sure why they state they fixed the evaporator. Had an issue with the air conditioning with this car since I purchased it. Seems unfair the evaporator is not covered by Hondas warranty as I been reading the type of freeon is affecting the system
by Honda Of Downtown Los Angeles on 06/04/2025
Hello Valued Customer, Honda of Downtown appreciates your feedback and apologize that the way American Honda Factory Warranty works was not clearly explained to you at your recent visit. I have sent your review to our Service Managment Team and someone will be reaching out to you. Respectfully, Gladys Dealer Guest Relations
by 2022 HONDA ACCORD TOURING HYBRID Owner on 01/13/2026Verified Service
They did not perform a tire rotation and they left me waiting 2+ hours more than I needed to because they forgot to call me to tell me my car was ready.
by Honda Of Downtown Los Angeles on 01/19/2026
Hello One our Service Team Managers will be reaching out to you regarding your concern. We greatly apologize for the inconvenience.
by 2013 HONDA ACCORD LX Owner on 11/21/2025Verified Service
The Service Consultant was helpful and clearly explained what other issues need addressing with vehicle.
by Honda Of Downtown Los Angeles on 11/26/2025
Hello Valued Customer, Thank you so much for sharing your positive experience with us at Honda of Downtown Los Angeles! We are glad to hear your service consultant was helpful and explained all services needed for your vehicle! Drive safely Dealer Guest Relations
by 2013 HONDA ACCORD SPORT Owner on 11/08/2025Verified Service
They took like 15 min to come and help me when I have appointment already and also all I want it was a oil change and oil filter and they fill up the windshield washer liquid and charge me for it without letting me know and without my consent
by Honda Of Downtown Los Angeles on 11/13/2025
Hello Valued Customer, Our Service Manger 'Raul' attempted to contact you via phone and also left you a voice message, when you have a moment please call (213) 234-2130 and allow him to address your concern. Honda DTLA appreciates your feedback and apologize for not providing you an excellent experience. Respectfully, Dealer Guest Relations
by 2024 HONDA ACCORD HYBRID SPORT-L Owner on 11/08/2025Verified Service
I went for an oil change in to fix my seat and they didn't fix my seat a nice still waiting for the call and they haven't called me
by Honda Of Downtown Los Angeles on 11/13/2025
Hello Valued Customer, Honda DTLA would like to apologize for the lack of communication on our part and also wanted to thank you for allowing our Service manager to address and follow up on your concern. Respectfully, Dealer Guest Relations
by 2022 HONDA CIVIC EX Owner on 10/31/2025Verified Service
I really liked how the service consultant, Eduae Brito, greeted me and helped me right away. He provided great customer service and was very friendly. The only downside was the wait time it took almost 4 hours just for an oil change!
by 2013 HONDA ACCORD EX-L Owner on 10/19/2025Verified Service
Service was excellent. I didn't have an appointment. It was an emergency. I came in to buy a new tire since my tire ruptured, and they took me immediately and didn't make me wait to replace the tire.
I am very thankful.
- Michael Sauve
by Honda Of Downtown Los Angeles on 10/20/2025
Hello Psauve7054@aol C. We hope to be of service to you again in the future. Best wishes, Honda Of Downtown Los Angeles
by 2022 HONDA RIDGELINE RTL Owner on 10/13/2025Verified Service
More expensive than other dealers.Takes more time than what they tell you.They try selling you things you don't need
by Honda Of Downtown Los Angeles on 10/15/2025
Hello Valued Customer, We would like the opportunity to address your concerns. Please reach out to us directly at (213) 749-2331 when you have a chance. Honda DTLA appreciates your feedback, thank you, and we look forward to hearing from you. Respectfully, Dealer Reputation Manager
by 2024 HONDA CIVIC SPORT Owner on 09/28/2025Verified Service
Mostly everything went good but as soon as I left one of my sensors went off saying one of my tires was low on air.
by Honda Of Downtown Los Angeles on 09/30/2025
Honda of DTLA would like the opportunity to address your concerns. Please reach out to us directly at (213) 234-2130 when you have a chance. Thank you, and we look forward to hearing from you.
by 2022 HONDA HR-V LX Owner on 09/21/2025Verified Service
Great service by supervisor Jeannete Gonzalez , she help me all the way to hey the time I arrived until the car was ready to go home
by Honda Of Downtown Los Angeles on 09/23/2025
2022 Honda Hr-v Lx Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Of Downtown Los Angeles.
by 2021 HONDA ODYSSEY TOURING Owner on 09/14/2025Verified Service
Total experience was great. I was greeted promptly and instructed what to do and was taken care of by Tony who answered all my questions and provided information on my vehicle, such as recall and suggested maintenance due.
by Honda Of Downtown Los Angeles on 09/15/2025
Hello Bdazzscott@yahoo C., Honda of DTLA , Tony and the rest of the Service Team, would like to thank you for your wonderful review, we greatly appreciate it! Drive Safely! Dealer Guest Relations
by 2024 HONDA ODYSSEY EXL Owner on 08/25/2025Verified Service
I like the service very much. I do not like high prices for work and also getting a deluge of emails and texts and phone calls asking me to rate their service
by Honda Of Downtown Los Angeles on 08/26/2025
Hello Valued Customer, Honda DTLA would like to thank you for your wonderful review and feedback. I will make sure I share with Upper Mangement your dislike of email, text and phone calls regarding rating your service, we sincerely apologize. Respectfully, Dealer Guest Relations
by 2025 HONDA CIVIC SPORT Owner on 08/16/2025Verified Service
It was fast, efficient and a wonderful experience. I was expecting for the time and the price to be really high but to my surprise honda of downtown Los angeles did exemplary work. And the employees were welcoming.
by Honda Of Downtown Los Angeles on 08/19/2025
2025 Honda Civic Sport Owner, We're so glad that we were able to go above and beyond your expectations! Honda of DTLA appreciates you as well! Drive Safely! Dealer Guest Relations
by 2020 HONDA CIVIC SPORT Owner on 08/13/2025Verified Service
Better and closer to home. Kinda had issues with last check up on the car at another dealership. This one has been welcoming and have no complaints.
by Honda Of Downtown Los Angeles on 08/15/2025
Hello Valued Customer Thank you so much for leaving a review and sharing your experience from our Service Department at Honda of DTLA! We are glad to hear you felt welcomed and had no complaints during and after your visit! Drive safely Dealer Guest Relations
by 2024 HONDA CIVIC SPORT Owner on 07/31/2025Verified Service
Really appreciated the effort they put in getting me out as fast as they could. So that my child didn't have to wait long. They really do care
by Honda Of Downtown Los Angeles on 08/01/2025
Hello Valued Customer, Thank you for taking the time to leave a review for us at Honda Of Downtown Los Angeles. We're happy we could meet your expectations! Drive Safely! Dealer Guest Relations
by 2025 HONDA CR-V SPORT TOURING Owner on 07/24/2025Verified Service
Great service and fantastic service advisors they were very courteous and gave me telephone updates immediately about my car
by Honda Of Downtown Los Angeles on 07/24/2025
Hello Valued Customer, Thank you for leaving a high rating review and sharing your experience with Honda of DTLA's Service Department. We are glad to hear service advisors were very courteous and communicative during your visit! Until next visit! Drive Safely Dealer Guest Relations
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Service Information
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3,397 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Honda of Downtown Los Angeles specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Honda of Downtown Los Angeles specializes in these makes, in addition to many others.
Chevrolet
Honda
Kia
Nissan
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Snacks
About Us
We offer all the Honda maintenance services you need to keep your vehicle running like new! Plus, for your convenience we have now extended our service hours to be open from 7am to 7pm Monday through Saturday. You're welcome to bring your Honda to us...
What do verified customers think about Honda of Downtown Los Angeles in Los Angeles, CA?
Verified customers who visit Honda of Downtown Los Angeles in Los Angeles, CA rate this business 4.4 out of 5 stars, with 704 reviews. 3,397 customers favorited this location.
How can I contact Honda of Downtown Los Angeles in Los Angeles, CA?
To reach the sales team at Honda of Downtown Los Angeles in Los Angeles, CA, call (213) 234-2144. To reach the service department, call (213) 699-5963
How can I schedule a service appointment with Honda of Downtown Los Angeles in Los Angeles, CA?
What are the shop amenities offered by Honda of Downtown Los Angeles in Los Angeles, CA?
Honda of Downtown Los Angeles in Los Angeles, CA offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Snacks.
Does Honda of Downtown Los Angeles in Los Angeles, CA have a service center?
Yes, Honda of Downtown Los Angeles in Los Angeles, CA does have a service center. You can contact the service department at (213) 699-5963.
