Sales Rep was low pressure , friendly, answered all questions as best as he could, allowed me to test drive the car for as long as I wanted. Unfortunately for him, the car was not exactly what I hoped it would be, so I respectfully declined to purchase, although it was offered at a fair price.
by Tara Jansky on 09/17/2020
Stephen,
Thank you for the review. Let us know if we can assist in finding you a different vehicle.
Take care!
by Kent W. on 05/18/2026Verified Shopper
Decided i didn't have enough time to go see the truck. I don't have an opinion of the dealer
by 2020 CHEVROLET BOLT EV PREMIER Shopper on 07/24/2025Verified Purchase
The whole team was great and made the sales process easy while still taking the time to make sure all my questions were answered.
by Customer Relations on 09/08/2025
Just what we love to read! Thanks for the kind words. Wishing you safe travels until we meet again!
by Cynthia D. on 01/16/2025Verified Shopper
I brought a new car at Dar Car in 2015, I had an accident and I am searching the
car market to purchase another car.
by Customer Relations on 02/03/2025
We're sorry to hear about your accident but look forward to helping you find your next dream car!
by 2018 SUBARU OUTBACK 2.5I LIMITED Shopper on 01/09/2022Verified Shopper
Car listed for 26500. Fair price. Went to see the car- was about to buy until i saw the dealership added >1500 for dealer prep. No longer a good price. Not willing to negotiate
by Gina K. on 06/25/2020Verified Purchase
Had a great experience Donavan was my sale consultant he did a fabulous job! Daniel and Constantine really worked out a great deal for me... Thank you again!
by Tim W. on 03/22/2025Verified Shopper
Did not like vehicle was not cleaned and was wet inside.
Rust spots
by Customer Relations on 03/28/2025
Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!
by Rebecca C. on 08/18/2024Verified Shopper
Radio silence after I told dealership I was several hours away so I had some questions first about the car. They obviously didn't want to engage via email or phone, they expressed interest in me coming by but I was about 4hrs away. Their loss, I'm driving 5 hrs to SC this week to pick up my new 2024 civic sport touring that I closed on last Thursday. Wouldn't recommend. Insulted by the obvious assumption I couldn't be serious from a few hrs drive away and how communication literally stopped at that point.
by Tamara S. on 02/28/2024Verified Shopper
They don't come down on any of the used vehicles. They want you to buy the most expensive vehicle.
by Customer Relations on 03/14/2024
Hi Tamara, we are constantly evaluating and ensuring our vehicles are priced to meet current market conditions. We apologize that we weren't able to make the numbers work for you this time around but appreciate the feedback and hope you'll give us another chance down the road!
by Latricia B. on 05/23/2023Verified Purchase
The dealership call early once opened. I inquired about the vehicle and wanted to know the out the door cost before I drove an hour and a half to test drive/purchase. I like that they didn't not haggle me into getting all the additional warranties. They even offered me an amount for my vehicle but I had a better deal elsewhere. I know what I wanted and the process took about 1.5 hours from start to finish. Easiest vehicle purchase I've every had. Well worth the travel time because I drove away in my vehicle.
by DARCARS Customer Relations on 07/14/2023
Latricia, we're delighted to hear that our team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
by Rajesh K. on 12/15/2022Verified Shopper
Waiting for good carfaxes to be available - used cars are difficult to find.
by 2010 FORD MUSTANG GT Shopper on 04/03/2022Verified Shopper
I live a good 50 miles from the dealer and I asked the vendor to disclose all the fees associated with the purchase and failed, I went to dealer tested the car and finally got showed the hidden (in my opinion) the car prep fees closed to $1,900, of course plus processing fees, tags and title. I in the past I bought many cars from DarCars and I had only good experiences. They have the car I wanted, but they should be honest with their fees. I am against they do those fees as longer they state on the advertising Here is the price, plus bla bla bla.
by Customer Relations on 04/25/2022
Hi there. We are disheartened to learn that you feel any distrust with our team, and we would like to follow up with you. Please reach out to us directly when you have a moment. We can be reached at customerrelations@darcars.com or 800-327-2277. Thank you.
by Debbie S. on 09/21/2020Verified Shopper
Very prompt and wanted to know if any questions they could answer for me, and very polite
by DARCARS Customer Relations on 09/22/2020
That's great to hear, Debbie! Thank you for the 5 stars.
by Adrian D. on 08/16/2020Verified Shopper
They called me back quickly but I had to pass on the car because it wasn't AWD
by DARCARS Customer Relations on 08/17/2020
Dear Adrian,
Thanks for sharing your feedback. We're sorry to hear that the vehicle wasn't AWD. Please feel free call 800.327.2277 or customerrelations@darcars.com, with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
