The dealer is a bait and switch dealer charging dealer prep fees over 2000. When you inquire, remember to add on almost 3000 to the sticker price. The dealer knows nothing about each car. It may even the salespersons first time in the car when you test drive. There is no inspection or dealer preparation completed, except to drive or transport from the auction.
by CARZ4US on 11/29/2024
Thank you for your valuable feedback and review. At CARZ4US, we believe that purchasing a car is just the beginning of the experience. We are committed to providing long-term value by offering not only high-quality vehicles, but also comprehensive warranties and additional protection options to ensure your investment is safeguarded for years to come. We appreciate your trust in us and look forward to continuing to serve you!
by Wendy C. on 07/04/2023Verified Shopper
Sales people were very nice. The finance manager blew the whole deal
He added 2000 to the price of the vehicle and called it prep fee. He also upped the Finance rate after we had an approved rate with Capitol one. He then tried to add a warranty for 2200.00 without telling us. We went to another lot and bought a van without any hassle
by STEVE on 07/05/2023
Hi Wendy,
There must be some confusion here. We have you interested in a 2010 Lexus RX. We also have you down as a missed appointment and you were supposed to come in Monday July 3, 2023. We have no records of doing a finance deal or have any records of running your credit at the dealership. For any issues please call us 201-426-0667 and as for Steve. We will be able to look into the issue and try to resolve it for you.
Thank You,
CARZ4US
by 2015 VOLKSWAGEN GOLF TDI Shopper on 09/11/2022Verified Shopper
i bought this car in this dealer where just one hour driving back home check engine line went on and they dont want to take the responsibilities they said they guarantee this for 6 month and then they told me i just have to take to a mechanic i dont recommend this place be careful
by CARZ4US on 03/30/2023
Hi Erin,
We appreciate your review and greatly appreciate your feedback. The reason why you were directed to a mechanic was so we knew what the code was and to make sure it wasn't something major that would prevent you from driving the vehicle back to us. When you did bring the vehicle back we were able to take care of the issue for you. We as a business wish you updated your review to include your final result.
Thank You,
CARZ4US
by Edd O. on 04/29/2025Verified Shopper
Came on time for a scheduled appointment,with everything intention of buying the car I spoke to them about. I was shocked to find out it was already sold that morning. Having traveled over an hour and a half to get there I was furious. I got the feeling it was sold long before my appointment and they only cared to sell me another car. Terrible experience I will pass along what happened to me so nobody else gets treated like this. Excuse was lots of people make appointments and don't show up.
by Steve on 05/09/2025
Hi Dave,
We're sorry for the frustration. Our cars are one-of-a-kind and sold on a first come, first serve basisappointments don't guarantee availability. The vehicle was sold that morning, and we showed you the sale paperwork. We did offer another option, but understand it wasn't the right fit.
by Carlo M. on 11/15/2023Verified Shopper
Before I was able to make an appointment to see the car, the dealership increased the price. Not cool
by Al on 12/05/2023
Hi Carlo,
Thank you for your review and feedback. We had a one of kind car a 2007 BMW Z4 M. The vehicle was listed on 10-4-23 and sold on 10-20-23. By the time you were ready to make the appointment the vehicle was sold already.
Thank You,
CARZ4US
by Deybor K. on 04/27/2023Verified Purchase
I recommend carz4us llc to anyone that want to buy car because the customer service is overwhelming, the approach given to customers is excellent
by Ali Ahmed on 05/27/2023
Hi Deybor,
We greatly appreciate your feedback. We hope you enjoy you new purchase.
Thank You,
CARZ4US
by 2015 MERCEDES-BENZ GL450 4 MATIC Shopper on 02/06/2023Verified Shopper
The customer service department was not helpful
I had to keep calling to get an answer to some questions.
They prefer to loose a sale that to give the information that was asking for
by CARZ4US on 03/30/2023
Hi,
Thank you for the review. We appreciate your feedback. Please reach out to us and we can provide a full breakdown for you. 201-426-0667.
Thank You,
CARZ4US
by Lim S. on 01/17/2023Verified Shopper
Yes he's calling me but I still think about the price because it's too high the mile is too high and then the price is too high
by CARZ4US on 03/30/2023
Hi Lim,
Thank you for your review. We appreciate your feedback. We strive to provide quality vehicles and as you know sometimes quality doesn't come cheap.
Thank You,
CARZ4US
by Robert W. on 12/30/2022Verified Shopper
A wealth of knowledge without a purchase
This dealership was fast to respond and keept me on track for my search.
by CARZ4US on 03/30/2023
Hi Robert,
Thank you for your review. We greatly appreciate your feedback. We hope you continue to enjoy your vehicle.
Thank You,
CARZ4US
by 2011 HONDA CR-V LX Shopper on 04/01/2024Verified Shopper
VEHICLE WAS NOT AS ADVERTISED. Way too shady. Many extra fees
by CARZ4US on 11/29/2024
Thank you for your valuable feedback and review. At CARZ4US, we believe that purchasing a car is just the beginning of the experience. We are committed to providing long-term value by offering not only high-quality vehicles, but also comprehensive warranties and additional protection options to ensure your investment is safeguarded for years to come.
We appreciate your trust in us and look forward to continuing to serve you!
by John G. on 10/03/2023Verified Purchase
Car was advertised in high 5k just under 6k my husband went to check out car we liked it Issue happened when he started to say car charges would bring it over 9k - the biggest extra charge was $1800 for dealer Prep i never heard of this - so told him we didnt want dealer prep. he must of had another customer because he then wouldnt accept my credit card i gave my husband and said he would hold car only with zelled $1500 deposit to hold car. there was no issue with my card. We live in Ny and thus dealer was in NJ -luckily za family member lives in NJ and went in our stead and put it on their personal credit card. of course I reimbursed him immediately with personal check HOWEVER I lost a promotion of zero CHARGES FOR 24 months had I used my original personal credit card rather pay it in full it was a disappointment.
by CARZ4US on 12/05/2023
Hi John,
There was some miscommunication with the deal. Please visit the dealership and we can clarify. We also didn't take the credit card because it wasn't in your name. We can not take payment on a card without the customer being present.
Thank You,
CARZ4US
by Cynthia D. on 08/03/2023Verified Shopper
I was not ready but they call me right way and when I am ready I will call again
by Erin C. on 12/16/2022Verified Shopper
I was interested in a Nissan Sentra. My husband and I went to check out the car. my apt was made with a Lauren. When I arrived I was waved off when I asked for her and a gentleman attempted to assist me. I dont recall him ever giving his name. He kept trying to speak to my husband though Im the one who was asking questions and was buying the car. It took 30min for the car to be brought out to see, he said it was in a holding lot, mind you I made a reservation to see this car. When it finally arrived I was told to go look at it. The man never came out with us, never left his seat, never stopped watching the soccer game. The car looked beat up, was not as pictured. I was so disappointed. Id never recommend them to anyone.
by CARZ4US on 03/30/2023
Hi Erin,
Thank you for the review and we greatly appreciate your feedback. We have 180 cars on hand and have a storage facility where we keep over flow. This vehicle was being brought over for you from the facility. We understand you had an appointment but we were short handed and dealing with labor issues so the vehicle took longer to come over since there were other customers who had appointments that arrived ahead of you.
We also like to show the customer the vehicle and give people space to check out the car they are interested in buying.
Give us another shot and ask for Al directly and we will make sure your experience is different.
Thank You,
CARZ4US
What do verified customers think about Carz4Us LLC in South Hackensack, NJ? Verified customers who visit Carz4Us LLC in South Hackensack, NJ rate this business 2.3 out of 5 stars, with 13 reviews.How can I contact Carz4Us LLC in South Hackensack, NJ? To reach the sales team at Carz4Us LLC in South Hackensack, NJ, call (201) 426-7768
