by 2019 CHEVROLET SPARK LS Shopper on 07/07/2022Verified Purchase
Olivia was WONDERFUL and so helpful! I will definitely be recommending her and CarMax to everyone I know!
by 2010 BMW 535XI Shopper on 02/16/2022Verified Shopper
Chaos to deal with. Car is available. Then it disappears. Then a week later it shows up again. Repeat cycle 3 times and thats carvanna.
by Kelli K. on 07/25/2020Verified Shopper
It was good. About like any other dealer, they have cars, they want to sell cars, just a business doing business.
Nothing bad to say.
by Tamekia M. on 11/17/2019Verified Purchase
Good customer service they keep u the up to date on your delivery or the car, very quick on verifying your info and quick response on your approval Im very satisfied with Carvana
by Eder G. on 11/03/2019Verified Shopper
They said the car was no longer a available, but for three days the car still show on the search we did , so it seems the advertise cars they dont have to offer you others that are no close to what you looking for.
by Mirza Q. on 10/19/2019Verified Purchase
The Manager of the Lute Riley Honda (Showroom) Mr. Amin Kerroum such a nice gentleman . I believe he deserves kudos for his salesmanship .
by Amber L. on 10/07/2019Verified Purchase
Took over 45 minutes to retrieve vehicle from vending machine. Technical issues happened during the entire process and presentation. Nice rep tho
by 2016 MERCEDES-BENZ C300 Shopper on 02/16/2022Verified Shopper
Great customer service and fast follow up by the dealer.
by Jen A. on 01/21/2022Verified Shopper
Less than 1/1000 of a star. Worst company on the planet. Worst. Never buy a car from them or give them a cent. They promised me a car a month ago. It cancelled 6 times. Even switched cars to get here sooner. They then broke it while cleaning it the morning of my delivery. Ive spent thousands of dollars on Ubers this whole time being told I had a car and then it never came over and over and over. I moved heaven and earth to follow their directions and do what they needed. Didnt matter. When it was my turn to get my car every time the day of or before they called to cancel. I spent $100 all month on insurance for a car that never came. I could t get my baby girls to school and Uber drained my bank account so now I cant afford food. I hate carvana with a passion and am not done telling the world how bad they are
by Brent H. on 09/07/2021Verified Shopper
When I got a return call three days later about the car, I did not know where the car was located for sure they could not give me an estimated time of delivery nor would they even work with me about a warranty for the car. The sales person I work with basically didnt have a clue all they wanted to do was get my finances in my money and then figure out where the car was at no way I was going to do that very disappointing terrible service. And I was truly very Interested in this vehicle.
by Larry C. on 04/07/2021Verified Shopper
Pleasant experience with the individual that I spoke with on the phone.
by Brandie G. on 09/09/2020Verified Shopper
Would be nice if the website was updated. Looked at two cars and both were already sold.
by Jennifer H. on 06/05/2020Verified Purchase
Outstanding experience! Would highly recommend!
by Romain L. on 10/23/2019Verified Shopper
Bad customer service. They don't even care about professionalism and claims.
by Amina S. on 09/12/2019Verified Purchase
They were very nice to and helped me a lot to get the car .
What do verified customers think about Carvana in Dallas, TX? Verified customers who visit Carvana in Dallas, TX rate this business 3.4 out of 5 stars, with 17 reviews.How can I contact Carvana in Dallas, TX? To reach the sales team at Carvana in Dallas, TX, call (844) 351-1528
