What do verified customers think about Ben Nielsen's Northwest Automotive in Washington, DC?

Verified customers who visit Ben Nielsen's Northwest Automotive in Washington, DC rate this business 5 out of 5 stars, with 18 reviews. 5 customers favorited this location.

How can I contact Ben Nielsen's Northwest Automotive in Washington, DC?

To reach the service department at Ben Nielsen's Northwest Automotive in Washington, DC, call (202) 234-1686

Ben Nielsen's Northwest Automotive in Washington, DC

Overall Rating

5.0

18 Verified Reviews

5 Star

100%

4 Star

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1 Star

by 2016 TOYOTA PRIUS Owner on 01/18/2026Verified Service

Nice, fair, well qualified team. Very satisfied with the work done on my Prius I finally found a great DC auto repair shop.

by 2002 AUDI A4 1.8 TURBO Owner on 12/28/2025Verified Service

Helpfully made requested repairs. Also the office manager brought out a chair for me to use during my hour there on a freezing day. Suggest the Rhode Island Ave location make space for and provide seats for clients.

by 2003 BMW 525I Owner on 07/21/2025Verified Service

Quick and efficient service. On a road trip to FLA from NY and had trouble in DC. These guys fixed the car and got me moving in one day. Chris is a very knowledgeable and helpful guy.

by 2018 BMW X2 SDRIVE28I Owner on 05/05/2025Verified Service

Excellent communication, and handle an unexpected situation with the kind of care that speaks volume. Quality of service is five stars.

by 2021 BUICK ENCORE GX SELECT Owner on 03/18/2026Verified Service

First time there and it was super quick and easy!

by 2006 TOYOTA COROLLA CE/LE/S Owner on 03/02/2026Verified Service

Very friendly and efficient!

by 2009 MERCEDES-BENZ C300 Owner on 02/14/2026Verified Service

Great, thorough and transparent

by 2002 AUDI A4 1.8 TURBO Owner on 01/18/2026Verified Service

Mike and Josh provided excellent service.

by 2022 KIA SOUL LX/X LINE/S Owner on 11/18/2025Verified Service

This place is very good! The staff are nice. Thanks for service.

by 2015 BMW X4 XDRIVE 28I Owner on 11/17/2025Verified Service

Service completed timely and was professional.

by 2017 VOLKSWAGEN PASSAT SEL PREMIUM Owner on 11/13/2025Verified Service

Ben Nielsen's Northwest Automotive is hands down the best shop in the area! From the moment I arrived, the team was professional, honest, and incredibly helpful. They took the time to explain what my car needed without trying to upsell me on unnecessary services. The work was done quickly, the pricing was fair, and my car drives better than it has in years. It's clear they genuinely care about their customers and take pride in their work. If you're looking for a trustworthy and reliable auto repair shop, this is the place to go. I wouldn't take my car anywhere else!

by 2011 KIA OPTIMA EX/SX Owner on 06/12/2025Verified Service

Everything went well. Service was timely and professional. I will definitely go back there.

by 2006 VOLVO S60 2.5T Owner on 01/25/2025Verified Service

Very good customer service and technicians.

by 2018 AUDI A3 E-TRON PREMIUM Owner on 11/21/2024Verified Service

Always great! They do an amazing job.

by 2010 HONDA FIT SPORT Owner on 07/26/2024Verified Service

I trust them. George Vetsch

by 2018 AUDI A3 E-TRON PREMIUM Owner on 05/30/2021Verified Service

AIM auto is amazing and did an excellent job!

by 2007 JEEP GRAND CHEROKEE LAREDO/COL Owner on 08/05/2018Verified Service

Found the problem that many had missed. Fixed it quickly and at a fair price.

by 1996 TOYOTA TACOMA XTRACAB Owner on 07/29/2018Verified Service

Great provider, nice family owned local business, highly recommended!!

Ben Nielsen's Northwest Automotive

Ben Nielsen's Northwest Automotive

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