Very helpful and attentive. Has maintained constant communication.
by Lisandra O. on 03/29/2026Verified Shopper
No one came to ask if i needed any help when looking at the cars on the lot.
by Ali Nasser on 03/30/2026
Thanks for your feedback. Just to clarify we are closed on Sundays, so our team was not on-site that day. Our lot does remain open for customers to browse inventory at their convenience anytime.
When we're open, we do ask customers to check in inside the showroom when they arrive. With over 200 vehicles on the property, this helps us make sure no one gets missed and that we can assist everyone promptly.
We'd be happy to help you personally if you decide to stop back during business hours.
by Ralph R. on 09/06/2025Verified Shopper
Well informed salespersons. Didn't waste mine time and didn't beat around the bush.
by Joseph R. on 05/11/2025Verified Purchase
Went to pick up jeep wrangler noticed the floor wet and the soft top was leaking also noticed bubble in rear tire They got me a new tire and replaced the seals around door to stop the leak Wayne was awesome and Daniel the service manger top notch
by Andi A. on 04/05/2025Verified Shopper
The price that they tell over the phone is not the true price. They add $1000 to the price of the vehicle.
by Vince DeAngelis on 04/07/2025
All of our special online pricing will include all incentives which is similar pricing from other dealerships. $1,000 is not added to the price of the vehicle, unfortunately you did not qualify for all incentives. All pricing is transparent in the disclaimer section of the listings.
by Stephen B. on 08/21/2023Verified Shopper
got a low price O/L NOT AutoPROVED on my trade , E mailed them told them i have no interest in the car. A few days later a price reduction on the car ,I called left a message also E Mailed them and NO ONE has got back to me.
by Vincent DeAngelis on 08/22/2023
My apologies if nobody from our store has gotten back to you, weird since our system is enhanced with an AI feature to prevent failure of communication? If you are still interested in a vehicle you can reach me directly at (610)435-2886 ext 102.
by 2015 SUBARU IMPREZA PREMIUM PLUS Shopper on 04/26/2021Verified Purchase
I purchased the vehicle listed by Autoproved on Carfax. It was a very quick transaction. The dealer contacted me right away.
by Theresa M. on 08/18/2019Verified Shopper
Said car was being cleaned although it had been listed for a long time. Then took 2 more days to say owner's wife driving. Pick another vehicle from our inventory.
by Ali Nasser on 10/29/2019
Theresa,
We apologize for any miscommunication. We strive to deliver an excellent and transparent experience here at AutoPROVED. Please allow us to make it right and shoot us email at sales@autoproved.com.
Ali,
President
by John B. on 08/01/2018Verified Shopper
Responded quickly, I didn't get there to buy the car, but they were prompt and informative with my questions.
by Management on 11/30/2018
Thank you John!
We hope next time you will come visit us if not to buy a car but to say Hello!.
Thank you!
by Deyunquis L. on 01/13/2025Verified Shopper
I inquired about a car and its final price if I used my own financing. They indicated the car was available, but added a $1000 fee for using external financing. While this seemed questionable, I requested the final price inclusive of taxes and fees. They then informed me the car was only available with their financing, which felt like a bait-and-switch tactic designed to inflate the price. This dishonest pricing practice is precisely why many dislike dealing with car dealerships. I strongly advise against working with dealerships exhibiting such deceptive pricing, as their dishonesty in this area suggests potential dishonesty in other aspects of the sale.
by Vincent DeAngelis on 01/14/2025
Thank you for sharing your feedback. At AutoPROVED, we strive to provide transparent and straightforward pricing to all of our customers. As explained during your initial contact with us, our advertised online pricing includes all available incentives and discounts. We understand that pricing transparency is important, and we work hard to ensure all details are clear from the beginning of the process.
The "bait-and-switch" tactic you referenced goes against our principles. We pride ourselves on full disclosure and honest communication, as reflected in our discussions with you both during the initial conversation and your follow-up call.
We regret if there was any misunderstanding and would be happy to address any further concerns you may have. Please feel free to contact us directly, as we are committed to finding a resolution and ensuring your satisfaction.
by Enrique G. on 03/14/2024Verified Service
I've gone to this service center multiple times for a trunk button issue. They ordered me a new switch and 1 month after repair broken and I only used it 2-3 times after repair. Went a second time same mechanic did the job and front desk tells me that it was fixed and SURPRISE! It wasn't. I was told that if I wanted to really get it fixed they can quote me a price. Ummmmm so why was my time wasted to basically band-aid my vehicle when we should've just permanently took care of the issues. You wasted time & resources to order and place a button you knew would still malfunction. Not impressed
by Bob G. on 12/14/2021Verified Shopper
a joke would not provide an out the door price and wishwd to charge me 2 taxes
by 2017 CHEVROLET SPARK 1LT Shopper on 07/03/2021Verified Purchase
I had a great experience with AutoProved from start to finish. Colleen contacted me immediately. She stayed in touch with me daily until the car was ready. Colleen connected me with Jack Remmel, who was the salesperson. Jack personally came in on his day off, to pick me up in the car. Jack was wonderful to deal with. He was very knowledgeable, caring, and customer-focused. I would highly recommend AutoProved to anyone who is in search of a wonderful car buying experience.
by Skip S. on 01/20/2020Verified Purchase
Very courteous, professional dealing.
by Vincent DeAngelis on 01/21/2020
Thank you for the wonderful review, please share your experience with others. If you need any assistance in the future you can always reach me directly at (610)435-2886 ext 102.
by Joe V. on 08/11/2019Verified Shopper
Something very odd going on at this dealership. Jenn contacted me and did everything to avoid giving me information on an Equinox which was posted since May. She said they just received it, then at another lot and finally owner's wife driving. The picture was a white stock photo & description was for a black Equinox. My friend emailed for same car & Sonia contacted her totally ignoring her request for the black Equinox. They keep saying check out their inventory. Something not right here.
by Ali Nasser on 10/29/2019
We apologize for any miscommunication! We are not happy to hear your experience was nothing short of amazing. We pride ourselves on delivering a transparent experience. Please email me, Ali at sales@autoproved.com so I can help make this right! Thank you!
by Raphael R. on 08/12/2018Verified Purchase
I had a great experience with the salesman Tony, he worked with me great.
by Management on 11/30/2018
Thank you for your review Raphael!
Tony is one of our finest BDC Coordiantors! He goes above and beyond to make sure our customers have the best customer service we could possibly deliver!
Thank you!
by Karen B. on 07/01/2018Verified Shopper
Went to see car salesman never followed up with me.
by Management on 11/30/2018
Hello Karen,
We apologize for not getting back to you! We do make mistakes, so again we apologize. We hop you give us another shot at AutoPROVED and make it up to you! We would love for you to experience car buying the right way! Thank you.
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Top Services Performed
Based on CARFAX Service History, AutoProved specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Exhaust & Muffler Service
Safety Inspection
Top Makes Serviced
Based on CARFAX Service History, AutoProved specializes in these makes, in addition to many others.
