2017 Toyota Tacoma TRD Off Road
White Plains Honda
133 Verified Reviews
87 Used Vehicles at White Plains Honda
2016 Acura MDX
2015 Honda Accord EX
2016 Honda Pilot EXL
2018 Honda Civic EXL
2015 Honda CR-V EX
2015 Honda CR-V EX
2016 Toyota Tacoma TRD Sport
2016 Honda Fit LX
2016 Honda Pilot Elite
2016 Honda CR-V LX
2017 Honda Accord Sport
2016 Honda Pilot EXL
2018 Audi Q7 Prestige
2016 Honda CR-V Touring
2017 Honda Civic LX
NEWLY LISTED
2016 Honda Odyssey EX L
NEWLY LISTED
2018 Kia Rio LX
NEWLY LISTED
2016 Honda Accord Sport
PRICE DROP
2015 Honda CR-V EXL
2015 Honda CR-V EX
2016 Honda CR-V EXL
2016 Honda Pilot Touring
2016 Honda Pilot LX
2016 Honda Civic EX
Dealer Ratings & Reviews
by Jessica N. on Jun 2018Verified Shopper
They didnt care
I liked the car, but they treated me so bad that I decided to go buy some place else.
by Birute K. on Jun 2018Verified Shopper
Aggressive salespeople
Aggressive sales people lie to sell anything to you.
by Steve H. on May 2018Verified Shopper
Disgusting and shameful
There was a car I found on CARFAX's Used Cars Listing with White Plains Honda in New York. At the time I did not have a car and getting there via public transportation would require multiple trains and a 2-1/2 to 3 hour trip each way. A trip I would take with my pregnant wife and 10 month old daughter.
So I contacted the dealer to ensure the car was still available. I was told it was. I then explained that I did not live near by and what a trip would entail for us. As such I would like to come to terms on the price and receive a final bill of sale before I took the trip out there. At that point I was told I would receive a call back from the sales manager.
An hour later the call did not come. I called back and was told he was busy and may not be able to call me right away but that they could reserve the car for us if we wanted to just come in. I asked for confirmation that the car would be reserved for us and once again explained the ordeal it would be for us to commute out there. I was told the car would be waiting.
So my family and I took the trip. Upon arriving the sales manager (Ivan) was speaking to someone else and handed us off to someone else (Caesar). He asked us what car we were interested in. When we told him, he responded with the sleeziest smile known to man saying the car had just been sold. Given the trek we just took I was instantly annoyed/upset. We explained that we were told the car was reserved and that we had traveled a long way. There seem to be little remorse and instead an attitude of sucks to be you. Ivan got back involved and attempted to appease us by pitching us on cars that were either notably older than what we were looking for or notably more expensive (i.e. new cars). during this exchange we caught Caesar laughing at our misfortune.
We ultimately walked out and ran into a couple on the lot who shared with us they'd been on the lot for over 4 hours trying to close a deal on a car. Apparently part of there issue was the dealership not honoring an agreed upon price and they caught a discrepancy on the fees & taxes.
We were now hours away from home with my pregnant wife and 10 month old daughter hungry and tired. Without a car to get around in we had to settle for an expensive restaurant right next door to the dealership and then start our trek back home. This entire ordeal essentially took up our entire Sunday.
This practice of bait and switch just to get people on the lot seems to be common. I came across it with other dealers but this one was particularly disgusting given the trip we had to take and the attitudes of those involved.More
by 2013 HONDA CIVIC LX Owner on Jan 2019Verified Service
Superior service
Honest and courteous staff
Clean, comfortable waiting area
-They could improve by installing customer cell charging stations
Highly recommended!
by William C. on Dec 2018Verified Service
Car was traded in, no longer own
by 2015 KIA OPTIMA LX Owner on Dec 2018Verified Service
Car was in excellent condition
by 2018 HONDA CR-V EX-L Owner on Dec 2018Verified Service
Slow had to get services manager involved to get work done.
by 2012 HONDA ACCORD LX Owner on Dec 2018Verified Service
Airbag replaced because of recall
by 2018 HONDA ACCORD SPORT Owner on Dec 2018Verified Service
Still dirty even had a coffee lid under the seat . And it was a brand new car
by William C. on Dec 2018Verified Service
Trade in for Honda CRV. Trade in pre inspection
by 2012 HONDA ACCORD EX Owner on Dec 2018Verified Service
Costumer service is horrible it doesnt matter if you make an appointment or not u wait long time just for check in
by 2016 HONDA CR-V EX-L Owner on Nov 2018Verified Service
Excelente servicio y rpido en el cambi de aceite y rotacin de goma
by 2010 HONDA CR-V EX-L Owner on Nov 2018Verified Service
Work also included replacement of passenger side airbag under recall. All Work was proformed quickly.
by 2005 HONDA PILOT EXL Owner on Nov 2018Verified Service
Horrible customer service. 3 1/2 hours for an oil change? Unacceptable! I will never go back there again!!
by 2018 HONDA CR-V LX Owner on Nov 2018Verified Service
Good service and frenly pepol
by 2018 HONDA CR-V TOURING Owner on Nov 2018Verified Service
Great service and and finished on scheduled time.
by 2018 HONDA CR-V TOURING Owner on Nov 2018Verified Service
Great experience! Thanks for the reminders too!
by 2005 HONDA CIVIC DX VP Owner on Oct 2018Verified Service
Fast and good service was in and out in a couple of hours
by 2016 HONDA PILOT EXLN Owner on Oct 2018Verified Service
Anthony is the best guy there.
by 2014 HONDA PILOT EX Owner on Oct 2018Verified Service
All work was done to satisfaction, nothing more needed to be said service is greatly appreciated.