by 2018 TOYOTA PRIUS Owner on 03/29/2026Verified Service
The Service Advisor was knowledgeable, helpful and friendly -- all the traits of a professional. My Service Advisor was topnotch -- he described the Carfax benefits, for which I am most grateful, changed my car's clock, and ensured that I got prompt assistance checking out. Thank you!
by Toyota Walnut Creek on 03/30/2026
Thank you for your wonderful review! We're excited to hear that your experience at Toyota Walnut Creek was positive and that our Service Advisor provided you with knowledgeable, friendly service. It's great to know you found the Carfax benefits helpful and that your clock was taken care of promptly. We appreciate your feedback and hope to see you again soon!
Toyota Walnut Creek Team
by 2009 TOYOTA HIGHLANDER LIMITED Owner on 03/14/2026Verified Service
They provided excellent pick up service, contacted me about repairs, and delivered the vehicle back to me in a timely manner. When there was a further problem, a mobile tech was at my house within 1/2 hour and fixed the problem which turned out to be an innocent mistake by the service department. Despite this, I am still very pleased with WC Toyota,
by Toyota Walnut Creek on 03/14/2026
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our pick-up service and timely repairs at Toyota Walnut Creek. It's great to know that our mobile tech was able to resolve the issue quickly. We appreciate your understanding and are grateful for your continued support. Our team looks forward to serving you again in the future!
Toyota Walnut Creek Team
by 2018 TOYOTA RAV4 ADVENTURE/XLE Owner on 03/09/2026Verified Service
I always like it there. They do everything to make sure my car is doing well, and they tell me what needs to be done right now, or they tell me that something does not need to be done yet. I drop off my car and they have someone take me to my office and another person to pick me up to go back and pick up my car. They also cleaned my car this time!
by Toyota Walnut Creek on 03/09/2026
Thank you for your wonderful review! We're thrilled to hear that you always enjoy your experiences at Toyota Walnut Creek. It's great to know that our team takes such good care of your car and provides you with reliable information on what needs to be done. We're also glad you appreciated the complimentary cleaning and our shuttle service. Looking forward to seeing you again soon!
- Toyota Walnut Creek Team
by 2009 TOYOTA SIENNA XLE/XLE LIMITED Owner on 02/09/2026Verified Service
The service shop was able to do a great service for the most part. But I had to bring the car back to the service shop 2 days after I picked up the car as there was a component that was not fixed. And then they had to fix that. The customer service was outstanding, but the shop mechanic may have missed detecting an issue and fixing it. It's all good now. They fixed the additional issue, once the car was dropped back at the shop.
by Toyota Walnut Creek on 02/10/2026
Thank you for your feedback! We appreciate you taking the time to share your experience with us regarding your recent service at Toyota Walnut Creek. We're glad to hear that your customer service experience was outstanding and that the additional issue was resolved. Your insights are valuable, and we continuously strive for excellence to ensure our customers receive the best service possible. If you have any further concerns or need assistance, feel free to reach out to us. We look forward to serving you again!
- Toyota Walnut Creek Team
by 2025 TOYOTA COROLLA CROSS L Owner on 02/09/2026Verified Service
It was a scheduled service with the option for me to wait in shop for completion. It took longer, almost 2 hours, than I would expect. It seems that not much effort is made with scheduling to space time slots out to avoid long waits like this. However the service person was very nice. I was also pleased that with this service the car was inspected and a nail in a tire side wall was found and I had the tire replaced.
by Toyota Walnut Creek on 02/09/2026
Thank you for your feedback! We're glad to hear that you appreciated the service provided by our team at Toyota Walnut Creek and that we could assist with the tire replacement. We understand that the wait time was longer than expected, and we appreciate your insights regarding scheduling. Your feedback is valuable to us, and we'll work on improving our processes to provide a better experience. We hope to see you again soon!
- Toyota Walnut Creek Team
by Riley M. on 02/02/2026Verified Service
Great service from start to finish. Joe was friendly, professional, and kept me updated throughout the visit. Everything was explained clearly, there were no surprises, and my car was ready when promised. The whole experience was smooth and stress-free. I'll definitely be back and would recommend this team to others.
by Toyota Walnut Creek on 02/02/2026
Thank you for the fantastic review, Riley! We're thrilled to hear that you had a smooth and stress-free experience at Toyota Walnut Creek. It's great to know that Joe provided you with friendly and professional service while keeping you updated. We appreciate your recommendation and look forward to welcoming you back next time!
- Toyota Walnut Creek Team
by 2013 HONDA ACCORD TOURING Shopper on 01/19/2026Verified Purchase
WC Toyota is the best place I ever bought a car , The Salesman Eduardo was so easy to work with. Great prices, and state of the art sales office . while i was signing the papers, the car dropped $200.00 ,they re wrote the contract . This place treats people like family
by Toyota Walnut Creek on 01/19/2026
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Toyota Walnut Creek. It's great to know that Eduardo made the process easy and that you appreciated our prices and facilities. We strive to treat all our customers like family, and your feedback reinforces that commitment. We look forward to seeing you again in the future!
- Toyota Walnut Creek Team
by 2008 TOYOTA 4RUNNER LTD Owner on 01/18/2026Verified Service
This is my second survey on the last service I had and I already lodged my initial complaint. After paying $2300, now the thing that I put my car in to have fixed is once again flashing on my dash that'something is wrong. This is unacceptable and would really appreciate a call from the manager.
by Toyota Walnut Creek on 01/20/2026
Thank you for sharing your experience with us. I understand your concerns regarding the service on your vehicle and the issues you're facing after your recent visit to Toyota Walnut Creek. I appreciate your feedback and take your concerns seriously. Please reach out to me directly so I can address this matter and ensure you receive the assistance you need. Your satisfaction is important to us.
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2013 TOYOTA VENZA LE/XLE Owner on 01/17/2026Verified Service
I'm a long time customer of Toyota W.C. and the service that I receive from the staff in the service department is always great! The staff are knowledgeable, they keep me informed by sending video footage of their findings, text messages and phone calls. I feel very safe going to the dealership getting my car serviced
by Toyota Walnut Creek on 01/18/2026
Thank you for your wonderful review! We truly appreciate your loyalty to Toyota Walnut Creek and are thrilled to hear about your positive experiences with our service department. Our team is dedicated to providing top-notch service, and it's great to know you feel safe and well-informed throughout the process. We look forward to seeing you again for your next service visit!
- Toyota Walnut Creek Team
by 2024 TOYOTA COROLLA LE Owner on 01/10/2026Verified Service
I was handed a sheet of paper about what they performed. I read it and trusted that they did a great job. Also, the agent who helped me was very nice and explained things well. Also, he told me to bring my car in, no later than, the last week of April 2026.
by Toyota Walnut Creek on 01/10/2026
Thank you for your review! We appreciate your positive feedback about your experience at Toyota Walnut Creek. We're glad to hear that you found our agent helpful and that you felt confident in the work performed on your vehicle. We look forward to seeing you again in April! If you have any questions in the meantime, feel free to reach out.
- Toyota Walnut Creek Team
by 2022 TOYOTA AVALON LIMITED Owner on 12/11/2025Verified Service
The car was serviced promptly and correctly. I was disappointed that I had to find a discount coupon on the dealer's own website and bring it to my technician's attention. Then in checkout the cashier did not apply the discount properly. Finally did get it sorted out.
by Toyota Walnut Creek on 12/12/2025
Thank you for your feedback! I'm glad to hear that your car was serviced promptly and correctly at Toyota Walnut Creek. I appreciate you bringing the discount coupon to our attention and understand how important it is for such discounts to be applied smoothly. Your experience is valuable to us, and I encourage you to reach out directly if you have any further concerns. We hope to see you again soon!
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2020 TOYOTA HIGHLANDER HYBRID XLE Owner on 12/07/2025Verified Service
I dropped my car off on time and the service was done promptly. I waited at the dealership and picked up the car as soon as the service was completed. I received a detailed list of all of the inspections that were done. Brakes and tires were all inspected.
by Toyota Walnut Creek on 12/07/2025
Thank you for your review! We are glad to hear that your service experience at Toyota Walnut Creek was prompt and that you appreciated the detailed inspection report. We take pride in ensuring our customers receive the best care for their vehicles. We look forward to seeing you again for your next service.
- Toyota Walnut Creek Team
by 2024 TOYOTA RAV4 XLE/WOODLAND EDITION Owner on 12/06/2025Verified Service
Efficient, clean and well organized. They were ready for me when I got there and when I left. My only (small) complaint is that once I paid was ready to leave it took what seemed a very long time for them to bring me my car. There were six other people who were waiting even longer.
by Toyota Walnut Creek on 12/08/2025
Thank you for your feedback, Susan! Our team appreciates your kind words about our efficiency and organization at Toyota Walnut Creek. We're glad to hear that you found our service accommodating. However, we understand your concern regarding the wait time for your car after payment. Your experience is important to us, and we encourage you to reach out directly so we can address any future concerns. Looking forward to seeing you again!
- Toyota Walnut Creek Team
by 2005 TOYOTA CAMRY LE/XLE/SE Owner on 11/21/2025Verified Service
Their computer only showed the last 5 years of service records. My car is 20 years old with low mileage, so they could not tell me if it was time to replace certain fluids. I had to look through all my service records to say when I last thought they were replaced. Otherwise I have always been confident in the service.
by Toyota Walnut Creek on 11/21/2025
Thank you for your feedback. We appreciate you taking the time to share your experience regarding the service records for your 20-year-old vehicle. We understand how important it is to have complete information for making maintenance decisions. Please feel free to reach out to us at Toyota Walnut Creek if you have any further questions or if there's anything we can assist you with in the future. We're glad to hear you have confidence in our service, and we look forward to serving you again!
- Toyota Walnut Creek Team
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 11/09/2025Verified Service
Great service. They told me the cabin filter was replaced, as it was borderline, but when they brought the car to me it was sitting on the front passenger seat still in its package. The service manager that I was working with had to install. Everything else was great.
by Toyota Walnut Creek on 11/10/2025
Thank you for your feedback! We're glad to hear that you had a great experience with us at Toyota Walnut Creek. We appreciate you bringing the cabin filter situation to our attention, and we'll ensure our team is aware for future services. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again!
- Toyota Walnut Creek Team
by 2004 TOYOTA HIGHLANDER/LIMITED Owner on 11/01/2025Verified Service
Paid them almost $400 for a transmission service. They did not perform the task! Had to bring the vehicle back and showed them the color of the fluid. It was the same dark color as I brought it in. Granted they did finally performed the service and recorded it as well. My wife or any other person with limited mechanical knowledge would've been ripped off.
by Toyota Walnut Creek on 11/03/2025
Thank you for sharing your experience with us. I understand your concerns regarding the transmission service for your vehicle. Your feedback is important, and I appreciate you bringing this to our attention. We strive to maintain high standards at Toyota Walnut Creek, and I want to ensure every customer feels confident in the services provided. If you have any further questions or concerns, please feel free to reach out to me directly.
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2013 TOYOTA CAMRY SE/XLE Owner on 10/28/2025Verified Service
I am not a fan of car dealerships, except I will always go to Toyota Walnut Creek due to the excellent customer service I have received from Klayton Babiano. Klayton always goes the extra mile and gives excellent Customer service. I highly recommend this location.
by Toyota Walnut Creek on 10/28/2025
Thank you for your wonderful review! We're thrilled to hear that Klayton provided you with exceptional customer service at Toyota Walnut Creek. We appreciate your recommendation and look forward to welcoming you back for your next visit!
- Toyota Walnut Creek Team
by 2001 TOYOTA CAMRY CE/LE/XLE Owner on 10/05/2025Verified Service
I've been servicing my Camry at Toyota of Walnut Creek for 25 years. I wouldn't even think of going anywhere else. Their service is stellar. Thanks to Mike Morales and Rob Maggio, I know my car is in the best of hands. Can't rave highly enough about their outstanding customer service, their integrity and their loyalty to their customers.
Thank you!
by Toyota Walnut Creek on 10/05/2025
Thank you for your wonderful review! We truly appreciate your loyalty to Toyota Walnut Creek over the past 25 years. It's fantastic to hear that Mike and Rob have provided you with stellar service for your Toyota Camry. Your kind words about our customer service and integrity mean a lot to us. We look forward to continuing to serve you in the future!
- Toyota Walnut Creek Team
by 2014 TOYOTA PRIUS Owner on 10/02/2025Verified Service
Service on the car was fine. The ride home was a fiasco. I was the only person on the board for a ride at 8:05 am. At 8;50 I checked about the ride and one of the cashiers helped me. She did not know what happened to the driver She offered to get me a Lyft. That picked me up at 9:15 and I was home at 9:30. This was not good service (in my opinion).
by Toyota Walnut Creek on 10/06/2025
Thank you for sharing your experience with us. I appreciate that you found the service on your car to be fine, but I also understand your concern regarding the transportation after your service visit. At Toyota Walnut Creek, we want every customer to feel supported throughout their visit, including getting home safely, and your feedback is valuable as we review our ride service process.
If you'd like to talk more about your experience, please feel free to reach out to me directly. Your experience matters to us.
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2024 TOYOTA RAV4 XSE Shopper on 08/20/2025Verified Purchase
We had the best service and experience at Walnut Creek Toyota dealership! I would highly recommend them to anyone looking for a car! We had a super friendly and nice salesman that made us feel right at home! He was fast, efficient and professional. We really appreciate the great service we received and will be going back the next time!
Thank you Junior! You're the best!
by Toyota Walnut Creek on 08/20/2025
Thank you for your awesome feedback! We're delighted to hear that you had the best service and experience at Toyota Walnut Creek. It's great to know that our team, especially Junior, made you feel right at home and provided you with fast and professional service. We truly appreciate your recommendation and look forward to welcoming you back next time!
- Toyota Walnut Creek Team
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Service Information
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20,779 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Toyota of Walnut Creek specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Toyota of Walnut Creek specializes in these makes, in addition to many others.
Ford
Honda
Lexus
Subaru
Toyota
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
About Us
Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota out there, and only use Genuine Toyota parts to service and repair your Toyota. Whether you need wiper blades for a RAV4, cabin air filters for a Camry, ...
What do verified customers think about Toyota of Walnut Creek in Walnut Creek, CA?
Verified customers who visit Toyota of Walnut Creek in Walnut Creek, CA rate this business 4.6 out of 5 stars, with 1,139 reviews. 20,779 customers favorited this location.
How can I contact Toyota of Walnut Creek in Walnut Creek, CA?
To reach the sales team at Toyota of Walnut Creek in Walnut Creek, CA, call (925) 448-9763. To reach the service department, call (925) 395-4817
How can I schedule a service appointment with Toyota of Walnut Creek in Walnut Creek, CA?
