by 2013 CHEVROLET CORVETTE 427 Owner on 06/02/2023Verified Service
Excellent - greeted by the service advisor immediately upon arrival. The advisor assigned detailed, suggested work that needed to be done. Follow up call made when vehicle service was completed and ready for pick up as promise. Tom Gibbs Chevrolet Service department area very clean, bright and organized.
by 2019 GMC SIERRA K3500 DENALI Shopper on 02/12/2024Verified Shopper
I was very serious about buying a vehicle from them. The add stated free delivery. We agreed on a price and I was ready to move forward. Then they said there would be a $2500 delivery fee. So the deal didn't go through.
by 2019 CHEVROLET SILVERADO K1500 LT TRAIL Owner on 06/21/2023Verified Service
Excellent service and time in getting the job done. I did get a discount being a veteran, but price was still very high for a new key fob and to program it.. Thank you Mike in service dept!!
by Martin W. on 06/06/2023Verified Purchase
Great experience all the way around, from start to finish. I will be a repeat customer when necessary to make another purchase. The no hastle sales experience was top notch.
by 2014 GMC ACADIA DENALI Owner on 10/18/2022Verified Service
Clean waiting room with snacks and coffee. Friendly service reps. The only thing I notice when I got home was all four tires had a different air pressure. I would think that the price I paid for an oil change and tire rotation that they would have checked the tire air pressure?
by Joseph S. on 04/27/2022Verified Service
Techs had an attitude with me telling them the car did not have an check engine light on when I brought it in and it did after my oil change and then cut the car wheels and floored it into the shop, the service manager was a joke and began to tell me they were hourly employees and shorthanded but said he wasn't making any excuses, will NEVER EVER go there again or buy a car from there again
by 2015 CHEVROLET SILVERADO K3500 LTZ Owner on 01/20/2022Verified Service
I was traveling across the US and reached Palm Coast and needed an oil change. Showed up without an appointment and the truck was done in about an hour and a half. I'm definitely used to dealerships being overwhelmed and it talking either all day or leaving the vehicle overnight.
by 2020 CHEVROLET COLORADO LT Owner on 06/20/2021Verified Service
2020 factory warranty and they were rude and could not replace the issues that onstar indicated were wrong with it, I now can not drive long distance as that is when the issue starts, never called me back after having the vehicle the day and because they left it running 1/2 tank of gas was gone out of it - I will never use them again
by 2015 TOYOTA TACOMA ACCESS CAB Owner on 03/18/2021Verified Service
After they changed oil I notice a leak in my drive way, after checking it out I found it coming from around the oil plug. I suspect a bad oil plug gasket so I went and bought one. I took the oil plug out to drain the oil and discovered that there was no gasket at all put back on plug. Bad Service .
by 2014 TOYOTA RAV4 LIMITED Owner on 03/11/2021Verified Service
I just traded my Toyota RAV4 4 for a new trailblazer sport. Love the car. Everyone did good except the finance guy. Was new and inexperienced. He didnt listen to me when I told him how important getting my p p o box number in my address. So the paperwork got returned. We are good now tho.
by 2006 PONTIAC VIBE Owner on 11/16/2020Verified Service
I wanted the tech to find out why there was a draw on my battery after it sat for 5 days causing a dead battery. Quoting $375 to remove my alarm system and then they would be able to determine if it was the alarm, is someone who really doesn't want to do the nib effeciently. I have a 2006 Vibe with 53000 miles. The alarm had been on the car for 10 years, always working and never a problem, least of all causing my battery to die.
by 2016 MITSUBISHI OUTLANDER SE/SEL Owner on 10/31/2020Verified Service
Nice enough guys. Confident in their prices which are reasonable. Allowed us enough time without pressure to make a decision on purchasing a vehicle with them. A little more communication during the finance process would have made for a better buying experience. Overall, wed buy there again.
by 2018 CHEVROLET EQUINOX LT Owner on 08/21/2019Verified Service
I was surprised that they didnt put what kind of oil they put in my truck. They also charged for a tire rotation quick is normally part of a oil change..i wish I could go to any Chevrolet dealership to have this done because this dealership is 45 min drive away from where I live
by 2016 CADILLAC ESCALADE PREMIUM Owner on 07/21/2019Verified Service
The vehicle registration is not expired as indicated by Carfax - never has been. The overdue oil change was ordered as soon as the service Light indicated the necessity. However, Gibbs could not see us for a week. So, we are not flakes trashing a $100k Escalade like their report implies
by 2006 CHEVROLET MALIBU MAXX LT Owner on 03/18/2019Verified Service
Work related to two safety recalls had been performed by another dealer, but the reminders kept coming in the mail. Service personnel at Tom Gibbs Chevrolet verified the correct work was done, but found the performing dealer entered the VIN incorrectly. They then called the performing dealer and corrected the service records.
by 2018 CHEVROLET TAHOE K1500 PREMIER Owner on 03/05/2019Verified Service
We have a second home here in Palm Coast. My wife's Tahoe needed an oil change before she went back home. We only had one day to get it done. Dom at the service desk was very helpful and able to get us in. I found my Chevy service center when I move here full time.
by 2016 KIA OPTIMA LX Owner on 03/03/2018Verified Service
Wasnt greeted when I walked into service dept. there were two advisors there and one was helping a male customer who walked-in just in front of me. It took the other service advisor about 4 minutes to turn around and ask me if I needed help. Once car taken in bay, oil change took 15 minutes.
by 2013 BUICK VERANO Owner on 07/29/2016Verified Service
I was very pleased that the dealership reviewed my concern regarding the minimal tread on 2 tires on my recent car purchase and replaced these with brand new tires at no cost to me!!! Thank you Tom Gibbs for putting your customer relationships first!
by 2010 CHEVROLET HHR PANEL LT Owner on 01/23/2016Verified Service
Refused to make ignition key for owner, free!GM even provides letter authorizing the making of keys, free of charge f or life of vehicle! Doubt the tires were rotated as front tires have typical outer tread wear pattern. Rear tires have even pattern. Of course Dealer swears they were rotated. Discovered hydraulic transmission line leaking, even though there has never been a drop of fluid on garage floor?Terrible experience!
by Richard B. on 10/13/2023Verified Shopper
Still looking for the rite vehicle at the rite price....... Keep me posted on good deals.
What do verified customers think about Tom Gibbs Chevrolet in Palm Coast, FL? Verified customers who visit Tom Gibbs Chevrolet in Palm Coast, FL rate this business 4.6 out of 5 stars, with 271 reviews. 98 customers favorited this location.How can I contact Tom Gibbs Chevrolet in Palm Coast, FL? To reach the sales team at Tom Gibbs Chevrolet in Palm Coast, FL, call (386) 206-5855How many used cars are for sale at Tom Gibbs Chevrolet in Palm Coast, FL? There are 313 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Tom Gibbs Chevrolet in Palm Coast, FL? There are 100 accident-free used cars for sale at this dealership.
