Very professional and the experience and knowledge of products were solid.
by Jason H. on 10/21/2025Verified Shopper
I asked if the car I was interested in had Android Auto or not. I was given a simple reply of "We list all the options it has on the listing..."
I replied telling them that Google says that Android Auto is a standard feature but it isn't listed in your listing so, which is it? It's been almost two weeks and they still haven't gone out to the car to confirm it for me or add it to the listing. Not a customer-centric company for sure so, I'd stay away from these guys... namely Ethan.
by Sean J. on 02/08/2025Verified Shopper
Little to no information over the phone, asked about down payment and got no answer at all. They seemed very disinterested in selling.
by owner on 02/09/2025
This guy called on one of our older trade in cars with almost 200k miles on it from Oregon. This was over 2 weeks ago, and now you write a review? You must really want the car, haven't found anything to its match, and obviously have some sort of emotional attachment to it.... otherwise you would have just moved on with your life like a regular person would. Not mull it over for 2 weeks, and then write some pathetic review. People with average to good credit NEVER ask "how much they need down"..... they know they typically need zero down( and or) THEY decide how much they want to put down. People who ask " How much do I need down?" 98 out of 100 times have under-average to poor credit..."How much down do I need?" really makes no sense unless the dealer has sent an application to a bank and then the bank makes that call, not the dealer. no dealer knows the amount down without running someones credit, looking at the deal structure, and talking to a bank. Probably why whoever you talked to didnt have an answer for "how much down do I need?" Good luck to you and thanks for the pretty comical review! If you don't have people that "love" AND "hate" you "nowadays" you probably are not doing it right. For example: All Taylor Swift does is make feel good music, gives back to people and charities, and does and says the right thing all the time...BUT there are still thousands and thousands of people out there that have "HATE" towards her. Unbelievable really, but hey, that's the "new age"world we live in.
by Tim K. on 03/05/2024Verified Shopper
Good call / follow up much appreciated...
If we are looking for a car in the future, we would check out Supreme
Thanks Tim
by Larry J. on 01/09/2020Verified Purchase
I went to the dealership. The owners were upfront and honest. I made the purchase and am fully satisfied with the professional matter I was treated.
by Dieter G. on 06/09/2025Verified Purchase
I purchased a car from Supreme and the experience was good in person. My initial test drive was with a sales person who was kind and engaging. I left the dealership undecided. The next day I called back and said yes I want the car and that I would get my financing on my own because my wife works at a CU. They were going to fix a warning light issue before I was going to pull the trigger. I tried to make contact with my sales person using two different numbers that he text me formation on. No reply on both texts. So the next day I called the dealership asking for my sales person and was told he went on vacation. If I had a person interested in purchasing a car I would reach out and let them know I won't be available please call xxxxxx and speak to them if you have e questions or want to move forward with the purchase.
I ended up speaking with Pat one of the owners who was great. I got a fair deal on my vehicle and I would do business with them again in the future. Overall a good experience.
by James Y. on 01/31/2025Verified Shopper
Worst experience!! I would a negative rating if I could. WARNING!! If you want to be belittled, insulted, discriminated, and treated like a garbage, then this is the place to go. If not, avoid it at all cost!!
Upon arrival in person, there was no welcome, no greetings, and no handshakes. After waiting for a while, the owner finally came out and immediately started speak offensively and aggressively about how great his vehicles are, and anyone tries to negotiate price is absolutely insane. We were stunned. Then he left us with a sales person who had very little knowledge about the vehicle, he has to constantly running to the back office to check with the owner. When we asked to test drive, he told us (based on what he was allowed to say) that we must promise to overlook any imperfections the vehicle may have, which was totally absurd.
We ended up purchasing a vehicle from a nearby dealership where we were treated like royalty.
So, save yourself from emotional damage and abuse, find another dealership. There are always cars for sale. This dealership is definitely not so "supreme" as they claim to be. Also, read all the reviews, and pay attention to the negative ones. There's a always a reason behind them. And negotiate price over the phone. If he's not willing to negotiate or give you an "out the door" price, there must be something fishy going on.
by Owner on 02/03/2025
What we are starting to learn with our style of cars is that people become "emotionally attached" to them before they come in and many of them take a sense of ownership before they even arrive. We get it, we get emotionally attached to some of them too as many of them are only available 2-3 times a year. When people REALLY want something and it doesn't go their way, they get upset. If it was just a "run of the mill" car that was readily available, and someone didnt get what they felt was the proper treatment, they would just walk away and go somewhere else and buy a car; not get upset that it didn't go their way and go and write a review. All these negative reviews are the "EXACT" same situation. People who really wanted something and they wanted it "their way", and that didn't happen. Just like people choose to walk away from deals, we do the same thing here and will not sell a car if it doesn't feel right or our ideologies dont match. Not everyone gets along with everyone, and that's OK. We can all live to fight another day. Just know that we treat the "great character" people like "ROYALTY!" that's why we have hundreds and hundreds of phenomenal Pulitzer prize-winning reviews from people that "actually bought" cars, and the few negative reviews are from people who "DID NOT" buy a car and are just mad they didnt get what they wanted and their shoes kissed. Im glad you guys got treated like "Royalty" somewhere else. Let me guess, the car was nicer and a better deal too?! Glad it worked out for you!
by 2022 TESLA MODEL Y Shopper on 11/23/2024Verified Purchase
HORRRIBLE. They sold me a Canadian vehicle without letting me know.Charged me taxes on a vehicle they didn't even properly buy. And the VIN was not the right car as well as the vehicle had been in two accidents and I found this out through my mechanic when the transmission went out after two years of owning it. It was a 2018 jeep and the vehicles transmission went out in 2021. When I called about everything their answer was the salesman no longer works in that department. Took no responsibility and left me with a lemon car that couldn't be covered by US law.
by Pat Murphy (Owner) on 11/24/2024
we have never sold a 2018 jeep in 10 years of business, we have never purchased a Canadian car, we haven't had a salesman in 10 years, and we have never said the word 'department" to anyone as we do not have departments. This review is obviously for someone else and 100% this was not us.
by Lori B. on 01/28/2024Verified Shopper
The owner/salesman was very full of himself and over stating how "immaculate" and "perfect condition" the car was, when it had dings, a misaligned windshield wiper, torn leather in the driver's seat, etc. He couldn't stop bloviating about how they only handled the best used cars and about their reputation, and wasn't willing to negotiate at all, not in the slightest, even though they were over priced compared to JD Powers, Price Digest, and CarGurus. I'm glad I walked away because I found a better car (same model) at a better price the same day!
by Jim S. on 05/16/2019Verified Shopper
Owner was very professional and knowledgeable. Will recommend.
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