by 2015 LEXUS RX 350 Owner on 04/06/2024Verified Service
We are very satisfied with the service and treatment that we get at superstitious Springs Lexus. From the time we roll in, and our greeted, and then met by our service consultant. We are just received well. The location is very clean and they make us very comfortable if we decide to wait. And there is always time to look for a new Lexus or what Lexus has out that is new.
by Superstition Springs Lexus on 04/16/2024
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2010 LEXUS IS350 Owner on 02/01/2024Verified Service
Trusted service. Excellent repairs. Have had this car serviced at Superstition Springs Lexus a few times now and all experiences have been the same. Especially am impressed with Shane Hicks, the service rep we have dealt with. He explains everything in an honest, courteous way since we are dealing with an older car.
by Superstition Springs Lexus on 02/01/2024
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
by 2017 BUICK ENVISION PREFERRED Shopper on 01/28/2024Verified Purchase
Selma at Superstition Springs Lexus is amazing. She created an exceptional car buying experience! I recommend her to anybody even considering the purchase of a vehicle. Thank you Selma! You're professionalism and integrity are greatly appreciated.
by Superstition Springs Lexus on 01/29/2024
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
by 2019 LEXUS RX 350 BASE/350 F-SPORT Owner on 11/26/2023Verified Service
I have no words to express my appreciation to Superstition Springs Lexus, and agent Phillip Zeto, for helping me at a time of distress. My battery died in the afternoon, and thanks to their kindness I had the battery replaced that same afternoon so next day I could have my car running to fulfill my needs
by Superstition Springs Lexus on 11/27/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2013 LEXUS ES 300H Owner on 10/02/2023Verified Service
The maintenance performed on my car was straight forward and done just fine. The loaner car I got was not fine. The car was dirty inside and out. How do you think that made me feel? I bought my ES300h brand new at Superstition Springs Lexus and was treated with respect, now not so much. I've always taken care of my vehicles and kept them nice; this is not acceptable.
by Superstition Springs Lexus on 10/04/2023
We appreciate your feedback and thanks for being a loyal Lexus customer.
by 2020 LEXUS RX 350 Owner on 09/26/2023Verified Service
It was great. I was taken on time and wasn't detained for a long time. Alan reported that my car was in good shape and looked forward to seeing me at my next appointment. I was so pleased with the service that I called the next day and gave a good report to the general manager.
by Superstition Springs Lexus on 09/26/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2015 LEXUS RX 350 Owner on 09/25/2023Verified Service
The great service starts with the service agent: Shawn. He is honest, straight forward, and enjoyable to deal with. The technition that serviced my car was great. When I received the car from the wash rack, I was pleasantly surprised. It was so shiny it looked like a new car. Great job Lexus!
by Superstition Springs Lexus on 09/26/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2022 LEXUS LS 500 BASE/500 F-SPORT Owner on 09/17/2023Verified Service
Buying a car from Superstition Springs Lexus went perfectly! No surprises! I was impressed by the courtesy and knowledge of all the personal that I dealt with. I surely will recommend them to anyone who is in the market for a car. They made a car buying experience easy! Thanks, Jim H.
by Superstition Springs Lexus on 09/18/2023
Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!
by 2020 LEXUS RX 350 L Owner on 09/02/2023Verified Service
The service was great. Had a warranty issue repaired and oil change and front end alignment. Phil the service manager took great care of keeping me updated when service was complete. Provided a loaner car and did a complete car wash and inside cleaning.
by Superstition Springs Lexus on 09/08/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2006 LEXUS RX 330 Owner on 08/18/2023Verified Service
For the last 3 oil changes Ive had an oil pan leak that started around $1000 and then ended up around $2000. This last time I went, no oil pan leak but about $2500 worth of other fixes needed. It Funny thing, I never had the oil pan leak fixed. SHADY!
by Superstition Springs Lexus on 08/18/2023
We want to look into this situation further. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further.
by 2016 BMW 228 XI SULEV Owner on 08/10/2023Verified Service
Great service as always with Phillip. This time it was on a 2016 BMW 228i convertible. Wasn't sure if they work on non-Lexus vehicles, but the work was done flawlessly including a full multi-point inspection and resetting the service intervals on the vehicle.
by Superstition Springs Lexus on 08/10/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2011 LEXUS CT200H Owner on 07/30/2023Verified Service
Service was excellent. The only negative thing was someone changed the drivers' settings on the driver's door, which was totally unnecessary. When I got my car back the driver's seat would not return to its normal position for me, the owner of the car! Other than that everything else was good. Phil Zito is an excellent service representative!
by Superstition Springs Lexus on 08/01/2023
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2023 LEXUS RX 350H BASE/350H PREMIUM Shopper on 06/29/2023Verified Purchase
Joe Christy was our sales person and he did a great job. We have been very happy with the experience. We received a very good value for our 2020 Lexus trade in, and a very good purchase price for our new 2023 Lexus. We spoke with several other valley lexus dealerships but they were simply taking orders for future deliveries. Joe went out of his way to find the exact car we wanted.
by Superstition Springs Lexus on 06/29/2023
We appreciate the comments on your experience with our team at Superstition Springs Lexus, we hope we can assist you again soon. Congrats!
by 2014 LEXUS ES 350 Owner on 05/18/2023Verified Service
Battery was replaced and all fluids were checked, tires were inflated and the car was washed and vacuumed. I only had come in because the battery was done so was glad they did all these extras. The waiting room was fantastic and everyone was very courteous.
by Superstition Springs Lexus on 05/18/2023
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
by 2014 LEXUS GX 460 Owner on 05/15/2023Verified Service
Had a pretty sub par service there a couple years ago. After meeting a sales person there last year that was tremendously helpful I decided to give them a second chance. I'd give 5 stars for the service but my name was misspelled on service contract and I was told it could not be corrected?! (my address and other information was updated but my name remains wrong... which seems odd!) Otherwise I received outstanding service!
by Superstition Springs Lexus on 05/16/2023
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
by 2012 LEXUS ES 350 Owner on 04/29/2024Verified Service
Phillip is wonderful to deal with. Personable, kind, I always well taken care of when I service my car.
by Superstition Springs Lexus on 05/03/2024
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
by 2015 LEXUS CT200H Owner on 04/23/2024Verified Service
Just terrible! Not only did I wait 60 minutes, they didn't even have the part in stock that I was told they did when I booked the appointment. Total disregard for me as a customer!
by Superstition Springs Lexus on 04/29/2024
We apologize for any miscommunication with our team regarding a part in stock. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further.
by 2019 LEXUS UX 250H Owner on 04/20/2024Verified Service
Philip, the service rep is always amazing to work with. Is always available and always helps me to facilitate my car maintenance and whatever my car needs so easily.
by Superstition Springs Lexus on 04/24/2024
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
by 2015 LEXUS IS 250 Owner on 04/08/2024Verified Service
My experience with my agent, Randy Wright overall is excellent. However, I did have to wait for an extended period for the car to be washed, which was disappointing due to the slow and incompetent service from the cleaning staff.
by Superstition Springs Lexus on 04/16/2024
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2020 LEXUS RX 450H Owner on 04/08/2024Verified Service
I had a great experience at Superstitions Springs Lexus. They always treat me well and keep my car running smoothly.
by Superstition Springs Lexus on 04/16/2024
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
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Service Information
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7,205 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Superstition Springs Lexus specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Superstition Springs Lexus specializes in these makes, in addition to many others.
Ford
Honda
Lexus
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
COMPLIMENTARY MAINTENANCE
Get the most out of your new Lexus with routine scheduled maintenance. Optimize the performance, reliability, safety and resale value of your Lexus, with the six month or 5,000 mile and the twelve month or 10,000 mile mainte...
What do verified customers think about Superstition Springs Lexus in Mesa, AZ? Verified customers who visit Superstition Springs Lexus in Mesa, AZ rate this business 4.8 out of 5 stars, with 930 reviews. 7,205 customers favorited this location.How can I contact Superstition Springs Lexus in Mesa, AZ? To reach the sales team at Superstition Springs Lexus in Mesa, AZ, call (855) 784-6671. To reach the service department, call (855) 645-1486How many used cars are for sale at Superstition Springs Lexus in Mesa, AZ? There are 208 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Superstition Springs Lexus in Mesa, AZ? There are 50 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Superstition Springs Lexus in Mesa, AZ? You can schedule a service appointment at Superstition Springs Lexus in Mesa, AZ through CARFAX.What are the shop amenities offered by Superstition Springs Lexus in Mesa, AZ? Superstition Springs Lexus in Mesa, AZ offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Superstition Springs Lexus in Mesa, AZ have a service center? Yes, Superstition Springs Lexus in Mesa, AZ does have a service center. You can contact the service department at (855) 645-1486.
