by 2017 NISSAN MURANO S/SL/SV/PLATINUM Owner on 07/06/2026Verified Service
Service department missed my vehicle up to the point where it is now undriveable had to set up for two weeks. I would not recommend no one to take there vehicle to this dealership. Have to come out my own pocket to try and fix what they messed up on my vehicle
by South Houston Nissan on 07/06/2026
We are extremely sorry for the inconvenience you experienced with our service department. We take these matters seriously and will do everything in our power to rectify the situation. Please give us a call so we can make things right for you.
by 2017 NISSAN MURANO S/SL/SV/PLATINUM Owner on 06/26/2026Verified Service
Dealership messed up my vehicle had in for service on 5/15/26 picked up my vehicle on 5/21/26 drove my vehicle less than 2 days my vehicle had to be towed home from transmission fuild leaking. It went back to the dealership and I was later told I need a motor than trying to blame on where I got my oil changed from. Now I have a vehicle I can't drive
by South Houston Nissan on 06/27/2026
We apologize for the inconvenience this has caused you. Our team is committed to resolving the issue and ensuring your vehicle is running smoothly as soon as possible. We will work with you to find a solution that meets your needs. Thank you for bringing this to our attention.
by 2022 FORD MUSTANG Owner on 05/21/2026Verified Service
It was awful! Non helpful and rude.Was a warranty issue, and received no help in navigating the extended warranty company, that the dealership sold us when purchasing the car 5 months ago. Tried to charge me 80% of the "repair" cost for the diagnostics that the service writer said was part of warranty.
Awful experience!
by South Houston Nissan on 05/21/2026
We apologize for your negative experience. We strive to provide excellent service and assist with any warranty issues. We will address this with our team to ensure it does not happen again. Thank you for bringing this to our attention.
by 2025 NISSAN FRONTIER S/SV/PRO-X/SL Owner on 03/23/2026Verified Service
I have taken it to the dealer 3 times total two of them were warranty defects and although they have fixed me up I dont like the fact they offer complimentary car washes but if you offer something do it right or dont do it at all. They always do a poor job
by South Houston Nissan on 03/24/2026
We strive to provide top-notch service and apologize for the inconvenience. We will ensure that our complimentary car washes meet your standards in the future. Thank you for bringing this to our attention.
by 2023 NISSAN ALTIMA 2.5 S Shopper on 03/08/2026Verified Purchase
I was forced to buy the add on package for $5k additional charge even though I told the salesman I didn't want it. They would not sell me the vehicle unless I purchased the package. I was bullied into it while I was already in a bad situation from the dealership across the street that lied to me.
by South Houston Nissan on 03/09/2026
We apologize for the negative experience you had with our sales team. We strive to ensure transparency and accommodate customer preferences. Please contact us so we can address this issue and work towards a solution.
by 2019 NISSAN KICKS S/SR/SV Owner on 12/25/2025Verified Service
The service department customer service is horrible brought my vehicle in for an oil change & multi point inspection received my vehicle back with lights on my dash! Reached out to a manager NEVER received a call back. I did a little research and discovered this is a common problem with NISSAN KICKS (ABS) that Nissan is not trying to resolve !
by South Houston Nissan on 12/26/2025
We apologize for your experience. We understand the frustration this may have caused and are deeply sorry. We take all feedback seriously and will address and resolve this issue promptly. Thank you for bringing this to our attention.
by 2022 NISSAN ROGUE SL Owner on 12/06/2025Verified Service
My over all experience way great, obi was my service advisor. He was informative about what needed to be done on my car and gave me advice. I went in for a oil change. The only downside i can say it that the oil change did take very long. I waited almost 2 hrs for my car. I went in that morning and it did not look busy. The waiting room only had 1 person apart from me. So im not sure what took the mechanics long.
by South Houston Nissan on 12/07/2025
Thank you for sharing your experience with us! We're pleased to hear that Obi provided excellent service and informed you about your car's needs. We apologize for the longer wait time and will do our best to improve our efficiency in the future. We appreciate your feedback and hope to see you again soon!
by 2024 NISSAN SENTRA SV Owner on 11/15/2025Verified Service
In service, Lawrence assists me. He is very professional, friendly and very courteous. Most important, he listens to my concerns, checks them and keeps me informed. He takes the time to explain what needs to be done and also what was checked and turned out O.K. This is exactly what we expect when we take our cars in for service and what we should get.
Lawrence has helped me for some time and I would not want anyone else.
by South Houston Nissan on 11/15/2025
Thank you for sharing! Lawrence always goes above and beyond professional, friendly, and truly attentive. We're grateful for your trust and happy he continues to take great care of you!
by 2019 NISSAN TITAN SV/PLAT/PRO-4X/RES Owner on 11/10/2025Verified Service
I went to replace my vehicle's battery, and my dashboard maintenance log settings got deleted. For the price of the service, I expect Nissan to use the necessary equipment to keep the vehicle energized during battery swapping, thereby avoiding loss of the vehicle's settings.
by South Houston Nissan on 11/10/2025
We're sorry to hear about the loss of your dashboard settings after the battery replacement. That's not the experience we want for you, and we appreciate your feedback. We'll make sure this is addressed with our team
by Henry M. on 09/15/2025Verified Shopper
I told them I had no money down had 2020 Nissan Frontier midnight edition 52,000 miles the said they apprasied ask salesman he said couple thousand just need money down he said no problem waited about 2 hours came back saying need money down just lied to me want go back their for a car bougt truck from them not truck worthy Henry Mitchell
by South Houston Nissan on 09/15/2025
Thank you for bringing this to our attention, Henry. We apologize for any misinformation you received and want to make things right. Please reach out to our sales manager so we can discuss your options and find a solution. We value your business and want to ensure a positive experience with us.
by 2025 NISSAN SENTRA SV Owner on 07/25/2026Verified Service
Very knowledgeable service managers. The work on the vehicle was completed very professionally. Remarkable dealership with an exemplary service team.
by South Houston Nissan on 07/25/2026
Thank you for your kind words! Our service team takes great pride in providing knowledgeable and professional service for all our customers. We appreciate your support and hope to see you again soon. #CustomerSatisfaction #ExcellentService #RemarkableDealership
by 2025 CHEVROLET SILVERADO K1500 CUSTOM Owner on 07/17/2026Verified Service
Everything was great. Josh was very friendly and knowledgeable. I will continue to have my truck serviced by him.
by South Houston Nissan on 07/17/2026
Thank you for your review! Our team takes pride in providing knowledgeable and friendly service. We are happy to have Josh as part of our team and look forward to servicing your truck in the future. Your satisfaction is our top priority!
by 2016 NISSAN ROGUE S/SL/SV Owner on 07/12/2026Verified Service
I had two cars service and everything went good and the service man went above and beyond service my cars and very experienced as to my questions.
by South Houston Nissan on 07/13/2026
Thank you so much for your positive review! We're thrilled to hear that you were satisfied with our service and that our team went above and beyond to answer your questions. We're dedicated to providing exceptional experiences for our customers. See you next time!
by Manzoor A. on 07/11/2026Verified Service
very good people telling the right thing to need for car keeping car in good condition
I am very happy and satisfy there work and information good luck for ja shva
a helping man
by South Houston Nissan on 07/13/2026
Thank you for your positive review! We are dedicated to providing our customers with accurate and helpful information to keep their cars in top condition. We appreciate your satisfaction and wish you all the best. Our team at JA SHVA is always here to help.
by 2024 NISSAN KICKS SV Owner on 07/07/2026Verified Service
I liked that I was greeted right away. I didn't like that I was there almost 2 hours before I got my car back.
by South Houston Nissan on 07/08/2026
We're glad you appreciated our prompt greeting, and we're sorry for the delay in getting your car back. We're constantly working to improve our efficiency, and we hope to provide an even better experience for you next time. Thank you for your feedback! #CustomerSatisfaction #ContinuousImprovement
by 2025 NISSAN ROGUE SV Owner on 06/24/2026Verified Service
Obie, was a very attentive service employee and made me feel very comfortable as a person and not just a number! Obie is a great asset to this company! Great job Obie!
by South Houston Nissan on 06/26/2026
Thank you for your kind words about Obie! We are grateful to have him as part of our team and are glad to hear he made your experience a positive one. We will be sure to pass on your compliments to him. Thanks for choosing our company!
by 2020 CHEVROLET SILVERADO K1500 HIGH CTRY Owner on 06/22/2026Verified Service
Not a good place to buy a car and also
Bad service
My stereo stopped working while they were trying to see why the screen wasn't working
Had to fix it out of pocket
by South Houston Nissan on 06/24/2026
Thank you for bringing this to our attention. We're sorry for any inconvenience and we take our customers' experiences seriously. Please contact us directly so we can make things right.
by 2023 NISSAN ROGUE SV Owner on 05/29/2026Verified Service
Service was excellent my technician Kris was very professional. Exceptionally accommodating personable, explained everything in detail checked in on me frequently while I waited and was very accurate in everything he explained.
by South Houston Nissan on 05/29/2026
Thank you so much for taking the time to leave a positive review! We are thrilled to hear that your experience with our technician Kris was excellent. Our team takes pride in being professional, accommodating, and accurate in their work. Thank you for choosing our business and we look forward to serving you again in the future.
by 2023 NISSAN ROGUE SV Shopper on 05/17/2026Verified Purchase
I like the car but that's about it, good sales man he work with me, the problem was BAD communication with in the management group nobody wanted to take responsibility to service the car, it took 3days to get my car backnot too professional
by South Houston Nissan on 05/18/2026
We apologize for any inconvenience and lack of communication you experienced. Customer satisfaction is important to us and we'll work to improve our services moving forward. Thank you for your feedback!
by 2022 NISSAN ROGUE SV Owner on 05/03/2026Verified Service
My service advisor was not helpful and came across as dismissive when I asked basic questions. I didn't feel supported at all during the visit.
by South Houston Nissan on 05/04/2026
Thank you for sharing your experience with us. We apologize for any inconvenience and want to ensure all customers receive exceptional service. Please reach out to us directly so we can address your concerns and make it right. Your satisfaction is important to us.
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7,940 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, South Houston Nissan specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, South Houston Nissan specializes in these makes, in addition to many others.
What do verified customers think about South Houston Nissan in Houston, TX?
Verified customers who visit South Houston Nissan in Houston, TX rate this business 4.2 out of 5 stars, with 517 reviews. 7,940 customers favorited this location.
How can I contact South Houston Nissan in Houston, TX?
To reach the sales team at South Houston Nissan in Houston, TX, call (855) 976-5819. To reach the service department, call (832) 554-9746
How can I schedule a service appointment with South Houston Nissan in Houston, TX?
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