by 2012 GMC ACADIA SLE Owner on 06/08/2025Verified Service
I had a great experience at Schumacher Buick in West Palm Beach. Yousef was great with helping me, and my family out. He explaining the different functions and features on my new Buick. I would definitely recommend to my friends and family interested in buying a vehicle to see Yousef. He is courteous, polite, patient and knowledgeable about the vehicles, and he has great customer service. Thank you Yousef.
by 2021 GMC YUKON/DENALI Owner on 12/18/2024Verified Service
I took them 5 days including the weekend to get my truck back to me with service done.
However my service manger Bob is good. They need more workers and space they have 2 locations but it's always an issue when it's time for service!!!
NOT GOOD AT ALL.
by Janet on 12/20/2024
Your feedback is important to us. We apologize for any inconvenience you experienced.
by Scott B. on 06/05/2025Verified Service
My service advisor Victor is fabulous. Such a knowledgeable and friendly man. I will always return to him for his exceptional professionalism and kindness.
by 2018 BUICK ENCORE SPORT TOURING Owner on 06/04/2025Verified Service
nestor has always provided excellent service. the main reason i take my car to this dealership is nestor. my experience with him goes back almost 10 years and i always ask for him when making appointments.
by 2012 BUICK LACROSSE CONVENIENCE Owner on 04/05/2025Verified Service
Outstanding service as always. I've been coming to Schumacher for 20+ years and have never been disappointed. Especially kudos to service advisor Bob Jenkins. He is the best!!!!!!
by Janet on 04/08/2025
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
by Laureano V. on 03/27/2025Verified Service
The clerk was Luis Mojica, who is an excellent person., very kind and presto to fix any bad situation
by Janet on 04/03/2025
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
by 2021 MERCEDES-BENZ GLA250 Owner on 12/23/2024Verified Service
After I bought a car from you people a month later you tell me that the loan isn't and didn't go through people are lost worst company ever worked with in my life
by Janet on 01/03/2025
Your concerns are noted, and we sincerely apologize for falling short of your expectations. We take our customers' satisfaction and feedback very seriously.
by 2017 GMC CANYON SLT Owner on 12/09/2024Verified Service
Friendly people, great service but i was there for 3 hours (with an appointment) and i wasn't the only one. Some people even rescheduled their appointment and left. So bring your food and drink.
by Janet on 12/12/2024
Your feedback is important to us. We apologize for any inconvenience you experienced.
by 2013 HYUNDAI ELANTRA GLS/LIMITED Owner on 11/29/2024Verified Service
We traded our 2013 Elantra for a 2024 VW Tiguan. It was a smooth and professional experience. Our salesperson, Alex, was excellent to deal with. He also knows his product extremely well.
by Janet on 12/02/2024
Thank you immensely for sharing your positive experience with us. We are thrilled to hear that Alex provided you with excellent service.
by 2019 INFINITI Q50 LUXE/SPORT/SIGNATURE Owner on 09/03/2024Verified Service
Great customer service. Took care of my vehicle. Very professional, courteous and done in a timely fashion. Brian is the best by far.
by Janet on 09/13/2024
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It's great to know that Brian was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.
by 2020 BUICK ENCLAVE AVENIR Owner on 03/31/2024Verified Service
Excellent sevice. My car was fixed right the first time. It was a lengthy repair. I needed a ride home and picked up the next day. All went as Nestor had explained to me. My car was cleaned like it just came out of the showroom. I am pleased with my total experience at Schumacher Auto.
by Janet on 04/01/2024
Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.
by 2018 GMC TERRAIN SLT Owner on 10/05/2023Verified Service
Went in there about 4 weeks ago for a part that I was told needed to be ordered an Im still waiting. Never got a call back an followed up with the rep who was helping me whos name is Bob Jenkins never got back to me an I never got the part, thank god I didnt pay for it!
by Janet on 10/05/2023
Thank you for taking the time to give us your thoughts, we are looking into the part order, thank you, Schumacher Buick GMC
by 2018 BUICK REGAL TOURX PREFERRED Owner on 03/13/2023Verified Service
My car was towed in because it broke down. When I let them know the issue via voice-mail Bob was quick to respond. The part wasn't available on site. Once they got the part Bob contacted with the status. I picked my vehicle up 2 days later and was very excited to see that they washed it. I ask for Bob Jenkins when I need service for my vehicle.
by Janet B on 03/15/2023
These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience.
by 2013 CHEVROLET MALIBU 2LT Owner on 10/07/2022Verified Service
I wasnt pleased with the price of synthetic oil for my Chevy Malibu. They had a Tv screen in the lobby advertising for 59.95 is which I normally pay for a oil change. I spoke with the Manger Mark and I told him I should be honored the price which was advertised. He refused to do so.
by Janet B on 10/11/2022
Thank you for sharing your experience at Buick GMC of Palm Beach, we are sorry to hear that our standard was not met during your interaction with us. We listen to your concerns and are truly working every day to make an improvement for our clients. Thank you, Schumacher Auto.
by 2015 GMC YUKON DENALI XL Owner on 07/12/2022Verified Service
Well, lets seeI made an appointment for the sheer fact that I dont want to wait and I STILL waited more than 15 minutes to get greeted not even checked in!!! I then personally had to seek out the service director because someone behind me got serviced before I did!! Lets say theres a great possibility I will NOT be servicing my vehicle here ever again and I own TWO GMCs!!!
by Janet B on 07/13/2022
Thank you for sharing your concerns with us, we learn from our clients and this will only help us to improve. Thank you, Schumacher Auto Group
by 2019 GMC YUKON DENALI XL Owner on 06/24/2022Verified Service
Overall great service! I did bring up some minor concerns in regards to my push start and remote start not working if not super close to the vehicle. I had switch batteries on it recently but still having the same issues. I'm not sure if he forgot to mention or if it wasn't looked at at all. It was minor, no big deal but would've liked it to at least be looked at. Again really pleased overall and will be back for sure.
by Janet B on 06/29/2022
Your appreciation is highly valued. Thank you for the review!
by John M. on 03/18/2022Verified Service
Went well, a little unorganized checking in even though I had made an appt on line. about an hour & 30 minute wait. Little expensive, $253 for oil change, tire rotation, cabin filter & and front wiper blades. Also, they forgot to deduct my $20 GMC oil change voucher from GMC my bill. Oh well.........
by Janet B on 03/22/2022
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
by 2021 CHEVROLET TAHOE LT Owner on 02/12/2022Verified Service
The service was a normal oil change/tire rotation. I had an 8:30 appointment scheduled, got there before that time and still had to wait 2 hours. I know we can get a ride back home but I'm thinking "just an oil change and scheduled appointment how long can that take?. Oh well ... I'm still happy with my service adviser as he kept me in the loop on when my car would be ready.
by Janet B on 02/17/2022
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
by 2020 BUICK ENVISION ESSENCE Owner on 11/16/2021Verified Service
Arrived 20 minutes before the scheduled time and my vehicle was taken in immediately. Complete 15,000 mile service. Done in a reasonable amount of time. Vehicle was washed inside and out. Clean as a whistle. Excellent service at this dealership. Very satisfied. Will return to buy a car or for additional vehicle service.
by Janet B on 11/18/2021
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
by 2011 BUICK LACROSSE CXL Owner on 04/28/2021Verified Service
I went to have my repairs down the cost was more money than I had. They was able do the repair and got an offer that I was able to have my car fix. Service Advisor Angelo was very professional and walk me through every step of the way. I am a very please customer.
by Janet Brush on 04/28/2021
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
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Service Information
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703 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Schumacher Buick GMC of West Palm Beach specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Schumacher Buick GMC of West Palm Beach specializes in these makes, in addition to many others.
Buick
Chevrolet
Ford
GMC
Infiniti
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
About Us
Is your Buick or GMC in need of repair? Bring it to a team of local experts. The mechanics at Schumacher Buick GMC of West Palm Beach, Florida, have extensive training and experience working with Buick and GMC models.
We can take on repair jobs of a...
What do verified customers think about Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL? Verified customers who visit Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL rate this business 4.4 out of 5 stars, with 294 reviews. 703 customers favorited this location.How can I contact Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL? To reach the sales team at Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL, call (561) 609-3441. To reach the service department, call (561) 609-3441How can I schedule a service appointment with Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL? You can schedule a service appointment at Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL through CARFAX.What are the shop amenities offered by Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL? Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.Does Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL have a service center? Yes, Schumacher Buick GMC of West Palm Beach in West Palm Beach, FL does have a service center. You can contact the service department at (561) 609-3441.
