by Deangelotoledo2014@gmail C. on 05/29/2025Verified Service
No, Nothing really was done on time. Lost my job because of no car. When the insurance Ask for pictures and videos they take so long to send in. Still waiting on the pictures and videos to be sent so they can start the repairs. It's been 5 weeks and I'm still waiting for them to send the information to the insurance company.
by Performance Chrysler Jeep Dodge Ram Columbus on 06/07/2025
Hello, I would greatly appreciate the opportunity to speak with you regarding the timeliness of your recent service experience. Please contact me directly when you have a moment to discuss this in greater detail. - Thank you, Heather Parsons, Service Manager, hparsons@Performancecdj.com, Performance CJDR Family
by 2018 JEEP RENEGADE LATITUDE Owner on 06/20/2025Verified Service
They were friendly, courteous, and professional . They kept me up-to-date on what was going on with the vehicle..
by owner on 06/20/2025
Thank you for the feedback. We're glad you appreciated our team's communication and professionalism at Performance Chrysler Jeep Dodge Ram Columbus.
by 2023 HONDA PILOT SPORT Owner on 04/22/2025Verified Service
Service was fast and efficient. The service manager Heather was great and made sure the appointment went smoothly. 10/10 recommend.
by Performance Chrysler Jeep Dodge Ram Columbus on 04/23/2025
We're pleased to hear you had a smooth experience with our team at Performance Chrysler Jeep Dodge Ram Columbus. Thank you for the recommendation and your kind words.
by 2016 JEEP WRANGLER UNLIMITED SPORT Owner on 03/17/2025Verified Service
We have been there since I bought my car , Jason is awesome. He's nice very pleasant to see him. He's very helpful knowledgeable about cars and we love working with him.
by Performance Chrysler Jeep Dodge Ram Columbus on 03/17/2025
We're glad our team was able to assist you so well. It's great to have the opportunity to work with valued customers like you. Take care and safe driving!
by 2015 JEEP GRAND CHEROKEE LAR/ALT Owner on 03/11/2025Verified Service
Great Customer service! This dealership knocks it out of the park every visit! I love that everyone smiles at me, greets me and makes me feel so welcome!
by Performance Chrysler Jeep Dodge Ram Columbus on 03/11/2025
Thank you so much for the positive comments. We're glad to hear you're enjoying your experiences with Performance Chrysler Jeep Dodge Ram Columbus.
by 2018 DODGE CHALLENGER SXT Owner on 01/09/2025Verified Service
They were able to change my oil in 1/2 hour instead of 2.5 hours like the last time I had an appointment. This time, they didn't leave any wrenches in the engine compartment nor did they install the air cabin filter backwards like last time. Thank you Performance for stepping up, well, your performance!
by Performance Chrysler Jeep Dodge Ram Columbus on 01/09/2025
Thank you for sharing your experience with us. We're pleased to hear our team at Performance Chrysler Jeep Dodge Ram Columbus improved your service this time around. Your feedback is appreciated and we hope everything continues to be smooth sailing for you.
by 2021 DODGE DURANGO R/T Owner on 11/12/2024Verified Service
Fast, friendly, and respectful service in a clean, professional environment... what more could you ask for.
My Service Representative Joe, was great to work with and discussed every detail of what the truck was in for and gave me an exact estimate of the cost before I left.
Pretty easy, no surprises and really fast turnaround.
by Performance Chrysler Jeep Dodge Ram Columbus on 11/13/2024
It's great to hear about your positive experience with our team at Performance Chrysler Jeep Dodge Ram Columbus. Offering clear communication and swift service is important to us. We're glad you left satisfied.
by 2018 JEEP WRANGLER RUBICON Owner on 09/10/2024Verified Service
Received a reminder for an oil change. Was promptly scheduled and greeted with a smile and efficient intake. Stayed in touch via text and video of the inspection which I really appreciated. Identified my filters also needed changed and requested permission to do the work after providing estimate. Great communication! Friendly and fast service. Will return in the future.
by Performance Chrysler Jeep Dodge Ram Columbus on 09/11/2024
Thank you for sharing your experience with Performance Chrysler Jeep Dodge Ram Columbus. We're pleased to hear that you enjoyed the communication and service during your oil change. Wishing you safe travels!
by 2019 JEEP GRAND CHEROKEE SUMMIT Owner on 07/15/2024Verified Service
Diagnosed incorrectly. Don't think they even looked at the bumper sensors.
Just hooked up the OBD2 port and told me what I already knew. $200 later after 3.5hours waiting. No fix and incorrect diagnosis. Never again. Asked for help received none at a crazy price.
by Performance Chrysler Jeep Dodge Ram Columbus on 07/16/2024
Hello, we pride ourselves on the world class standards we maintain here at Performance Chrysler Jeep Dodge Ram Columbus. I appreciate you taking the time to share your review with us and would like the chance to discuss your feedback regarding a diagnosis performed on your vehicle by our Service Team, as well as your bumper sensors and OBD2 Port. Could you please email your preferred contact information to me? Thank you, Heather Parsons, Service Manager, hparsons@Performancecdj.com, Performance CJDR Family
by 2022 JEEP GRAND CHEROKEE SUMMIT Owner on 07/13/2024Verified Service
I was most impressed by Chris the service writer. It is becoming rare to see someone like him that embraces professionalism and seem to really enjoy their job. In fact, we appreciate the prevailing attitude of the entire service department at Performance CDJ Georgesville. Thank you!
Bo and Amber
by Performance Chrysler Jeep Dodge Ram Columbus on 07/15/2024
We're pleased to hear that our team's professionalism stood out during your visit. Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus, and we appreciate your feedback on the service department.
by George H. on 04/04/2024Verified Purchase
The whole experience was handled very well, which is why I purchased the car. Everyone I spoke with was friendly and corddial. The sales person was knowledgeable, courteous and very easy to talk with. The finance person was also helpful and willing to go the extra mile. I wish the dealership was closer to Cleveland.
by Performance Chrysler Jeep Dodge Ram Columbus on 04/05/2024
We at Performance Chrysler Jeep Dodge Ram Columbus appreciate your kind remarks. It's fulfilling to hear that everyone you spoke with made a positive impression and we're pleased our salesperson could make your experience pleasant. Thanks for choosing us, even though you're closer to Cleveland.
by Kenneth D. on 02/25/2024Verified Shopper
I went with a different dealer and a different car but the dealership and salesman are very friendly and courteous. Their service department is excellent. I have bought one car from them and still take my car there to get serviced and I plan on taking my other one too.
by Performance Chrysler Jeep Dodge Ram Columbus on 03/03/2024
We appreciate the kind words about our friendly dealership and excellent service department at Performance Chrysler Jeep Dodge Ram Columbus. It's great that you trust us with your cars for service. We look forward to helping you continue to maintain them in prime condition.
by 2022 JEEP COMPASS LATITUDE Owner on 12/04/2023Verified Service
Brett the service advisor was very empathetic and actually showed care the diagnosis the issue took over three hours and I was late to work even with an appointment. After diagnosed issues we were able to schedule the repair for another time and Brett helped me get a loaner so I didn't have to miss work I very much appreciated it
by Performance Chrysler Jeep Dodge Ram Columbus on 12/05/2023
Hello, we appreciate your positive review. It is elating to know that our Service Team was empathetic to your needs and helped you get a loaner for your next visit. Your business is valued and we hope you continue to choose Performance Chrysler Jeep Dodge Ram Columbus.
by 2017 CHRYSLER PACIFICA TOURING L PLUS Owner on 06/14/2023Verified Service
All the issues I had were taken care of. The transmission was start to make hard shifts and they reconfigured do it would shift smoother. The big sensor in front that judges distance was acting up. Who knew bug guys would make the sensor go crazy. The work was performed very well. When I need more work in the future I know where to go.
by Performance Chrysler Jeep Dodge Ram Columbus on 06/15/2023
Hello, we are so pleased that our 5-star Service Team here at Performance Chrysler Jeep Dodge Ram Columbus completed your transmission work very well. It is rewarding to see that we have earned your future business and look forward to assisting you again.
by 2018 JEEP WRANGLER SAHARA Owner on 02/23/2023Verified Service
I'm amazed at how this dealership worked on my vehicle on 2-17-2023 since I wasn't within 30 miles of this dealership. The jeep was parked in my garage all day and hasn't been to that dealership since 1-28-2023. Car fax will be notified of false report by dealership.
by Performance Chrysler Jeep Dodge Ram Columbus on 02/25/2023
Hello, we take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? - Best, Mike Sanders, Service Manager, msanders@performancecdj.com, Performance CDJ Family
by 2018 CHRYSLER PACIFICA LIMITED PLATINUM Owner on 03/02/2022Verified Service
I went in for an oil change without an appointment and Don also found a recall that they took care of. Don kept me apprised of the progress while I waited. Even though the shop was busy it didn't seem to take that long. A gentleman even came around to everyone with a basket of snacks to enjoy while we waited.
by Performance Chrysler Jeep Dodge Ram Columbus on 03/02/2022
Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you visit us at Performance Chrysler Jeep Dodge Ram Columbus.
by 2021 JEEP GLADIATOR SPORT Owner on 01/22/2022Verified Service
I was able to get in for service the same day I called. The advisor I worked with was friendly and professional, the waiting area was comfortable, and they even walked around offering free snacks.
The service was done quickly and I was on my way home about 45 minutes after arriving. I will definitely return to this dealer for service.
by Performance Chrysler Jeep Dodge Ram Columbus on 01/22/2022
Your feedback is much appreciated and we are very delighted to learn our Service Team provided you with great customer service throughout your visit. We appreciate you doing business with Performance Chrysler Jeep Dodge Ram Columbus.
by 2014 DODGE DURANGO SXT Owner on 10/17/2021Verified Service
Was very very slow in getting my vehicle back. 3 months. But this was mostly due to the warranty company refusing to pay. They did eventually end up paying. Regarding performance dodge ..heather went above and beyond to get me the result I wanted. Vehicle runs like it's brand new. Took a while but very very happy with Performnce Dodge
by Performance Chrysler Jeep Dodge Ram Columbus on 10/18/2021
Thank you for sharing how our team went above and beyond to ensure you were provided with an outstanding level of service. Please do not hesitate to reach out if we can be of assistance further.
by 2016 RAM 1500 ST Owner on 03/04/2021Verified Service
Absolutely horrible and a complete waste of my time. Was told they had the part I needed so I made the appointment. Get there and they didnt have the part and is on back order. They didnt seem to care that they dropped the ball and wasted our time. Zero stars!
by Performance Chrysler Jeep Dodge Ram Columbus on 03/05/2021
Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at msanders@performancecdj.com?
Best Regards -
Mike Sanders,
Service Manager,
msanders@performancecdj.com,
Performance CDJ Family
by 2018 JEEP RENEGADE SPORT Owner on 12/22/2020Verified Service
Did oil consumption test and within 1500 miles was 3 quarts low. Jeep had to replace motor. We drop vehicle off on Monday afternoon and had back by Friday mid day. They did a great job. Motor must been bad since I bought the vehicle now it has alot more power.
by Performance Chrysler Jeep Dodge on 12/23/2020
Thank you for the positive feedback! We are delighted to know that we were able to help you with your car and we hope that you will continue to choose Performance Chrysler Jeep Dodge as your dealership!
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Service Information
275 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Performance Chrysler Jeep Dodge specializes in these services, in addition to many others.
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Performance Chrysler Jeep Dodge specializes in these makes, in addition to many others.
What do verified customers think about Performance Chrysler Jeep Dodge in Columbus, OH? Verified customers who visit Performance Chrysler Jeep Dodge in Columbus, OH rate this business 4.3 out of 5 stars, with 398 reviews. 275 customers favorited this location.How can I contact Performance Chrysler Jeep Dodge in Columbus, OH? To reach the sales team at Performance Chrysler Jeep Dodge in Columbus, OH, call (614) 272-0000. To reach the service department, call (614) 272-0000Does Performance Chrysler Jeep Dodge in Columbus, OH have a service center? Yes, Performance Chrysler Jeep Dodge in Columbus, OH does have a service center. You can contact the service department at (614) 272-0000.
