New and Used Vehicles for Sale at Napleton Hyundai
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Ratings & Reviews
4.3
431 Verified Reviews
5 Star73%
4 Star8%
3 Star4%
2 Star4%
1 Star11%
Sort by: Most Helpful
Read reviews that mention
by Robert N. on 03/26/2024Verified Service
Napleton Hyundai delivered exceptional service, getting me in and out within 45 minutes. Their efficiency didn't compromise quality; staff remained professional and attentive throughout. The clean, welcoming atmosphere made for a comfortable wait. Highly recommend for anyone needing fast, reliable automotive service.
by 2022 HYUNDAI SANTA FE SEL Owner on 02/19/2024Verified Service
While requesting service, I requested a car vacuum but while picking up the vehicle it was not done and I needed to talk to a couple of staff to accommodate this request. It would be nice if it's taken care of as part of the service as they promised instead for additional follow-ups which had taken the additional time.
by 2015 HYUNDAI SANTA FE SPORT Owner on 12/16/2023Verified Service
We own two Santa Fe's. My sons' received a new engine a few years ago on a recall. Why wasn't my daughter's replaced then as well? They are different years but my daughter and 13 month old grandson found themselves on a crowded expressway when the engine went out. But for the grace of God they survived. You can imagine my attitude about Hyundai. I'm thinking about hiring a lawyer to further look into this.
by 2014 HYUNDAI SANTA FE GLS/LIMITED Owner on 12/05/2023Verified Service
Upon arrival for Service the Advisor greeted me in a professional manner. They took care one of the recall and had to order apart for the transmission repair to complete the job. Hopefully I'll get the car taking care of the problem. Thanks keep up the good work
by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 10/18/2023Verified Service
Took my vehicle in for a simple oil change and tire rotation. They recommended over $900 in additional services. I declined, which they accepted without undue persuasion or argument. (My son is an auto tech and works at a different dealership.) I was satisfied with their service.
by 2014 HYUNDAI SANTA FE SPORT Owner on 09/29/2023Verified Service
I arrived early and was warmly greeted. My car was taken for service a little before my assigned time. I was kept apprised of how long to expect for the recall to be completed, and it was finished on time!
I sincerely appreciated the gentleman/consultant who greeted me and kept me in the know.
by 2014 HYUNDAI SANTA FE SPORT Owner on 09/03/2023Verified Service
Horrible all around. It took them 13 weeks to fix my car. They refused to give me a loaner. I had to contact Hyundai corporate and file a complaint. They agreed to pay for a rental after 10 weeks.
I will NEVER purchase another Hyundai again. Horrible company, horrible customer service.
by 2015 HYUNDAI GENESIS 3.8L Owner on 08/08/2023Verified Service
Waited 3 hours because they did not have a loaner to give me. As they were putting the car back together they broke a part and I had to wait another hour. This was after I was there two weeks earlier with an appointment and when I showed up they had given the part needed on my car to someone else.
by Robert H. on 07/08/2023Verified Service
3 hours to install a new battery. Requested a look-see on rack to investigate damage due to bottoming out on a speed bump. Requested Glenview Genesis to assess the damage and recommend a solution for a future appointment. No assessment of underbody panels made. They are ripped and torn in many places. Dealership seems to not care about the car at all.
by 2014 HYUNDAI ELANTRA SE/SPORT/LIMITED Owner on 05/01/2024Verified Service
Richard the service manager always takes care of me. The recall pkg is not available from manufacturer at this time.
by 2018 HYUNDAI IONIQ LIMITED Owner on 04/12/2024Verified Service
The Service manager was excellent, honestly explaining everything that had been done and may need to be done
by 2022 GENESIS G80 BASE/ADVANCED/PRESTIG Owner on 04/11/2024Verified Service
The service advisor and manager are great. They understood the problem, scheduled my car, delivered when promised complete with a bath
by 2023 HYUNDAI TUCSON LIMITED Owner on 03/28/2024Verified Service
Was able to schedule service quickly. Staff was very professional and very attentive. First impression is a great one and plan on returning.
by 2020 HYUNDAI SANTA FE LIMITED/ULTIMATE Owner on 03/08/2024Verified Service
Very friendly, professional service. Prices for routine jobs like oil changes, tire rotations, alignments, wiper replacements, etc. are a little higher than most independent shops, but lower than many other new-car dealers.
by 2023 HYUNDAI KONA SEL Owner on 02/20/2024Verified Service
Oil change done at the appointed time and completed without delay. Nice waiting room. Napleton does not provide loaner cars unless the car to be serviced was purchased there. But quick work made a loaner car unnecessary.
by 2014 HYUNDAI SANTA FE SPORT Owner on 01/29/2024Verified Service
The recall & inspection were completed in a timely manner. The service
department staff was professional & answered all questions & concerns.
by 2017 HYUNDAI TUCSON LIMITD/SPRT/ECO/SE Owner on 01/27/2024Verified Service
Work done in timely fashion and completed without difficulty. No need for Tire Rotation at this time per mechanics. Prior rotation done.
by 2018 HYUNDAI SONATA SPORT/LIMITED/SEL Owner on 01/25/2024Verified Service
Routine maintenance work completed in timely manner. Original battery weak and replaced. Pleasant environment while waiting. Friendly, efficient employees. Car was returned washed.
by 2016 HYUNDAI SONATA SPORT/LIMITED Owner on 01/17/2024Verified Service
Ninamarie Link is a wonderful asset to the Napleton Hyundai Service Center. She is very helpful and friendly and demonstrates attention to detail. She makes it an enjoyable experience for her customers.
by 2019 HYUNDAI TUCSON SE Owner on 01/16/2024Verified Service
The team took my car in diagnosed and found the issue. Terry made sure to update me when needed and made sure I was satisfied,
Great experience with Napleton Hyundai.
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Service Information
Top Services Performed
Based on CARFAX Service History, Napleton Hyundai specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Napleton Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Napleton Hyundai in Glenview, IL? Verified customers who visit Napleton Hyundai in Glenview, IL rate this business 4.3 out of 5 stars, with 431 reviews.How can I contact Napleton Hyundai in Glenview, IL? To reach the sales team at Napleton Hyundai in Glenview, IL, call (847) 729-8900. To reach the service department, call (888) 451-5431Does Napleton Hyundai in Glenview, IL have a service center? Yes, Napleton Hyundai in Glenview, IL does have a service center. You can contact the service department at (888) 451-5431.
