by 2018 FORD F150 SUPERCREW Owner on 01/20/2024Verified Service
My new Service writer Lisa is the ONLY reason why I return to Grieco Ford.
She is incredibly responsive and does what she says she will do.
The two previous Service writers were lazy and did not provide good customer service.
As long as Lisa is there I will continue to bring my f 150 there for service.
by Grieco on 01/23/2024
Your exceptional review genuinely thrills us! Learning about your experience with Lisa and our team brings immense joy. If you ever need anything, please feel free to reach out without hesitation.
by 2016 FORD F150 SUPERCREW Owner on 12/22/2023Verified Service
Excellent Customer service from the initial call to checkout.
The Service Advisor was ready when I arrived to book me in for my service.
I was given the estimated time of the service, sat in the comfortable waiting area until the service was completed. The Service Advisor went over the work done. Finally, we final check out to assure everything was done as expected!
by Grieco on 01/02/2024
We are truly thrilled to hear about the outstanding experience you had at our dealership! Your choice to share your feedback is greatly appreciated, and we value it immensely.
by 2018 FORD ESCAPE SE Owner on 12/18/2023Verified Service
The car was in mid November for balancing tires. It was evidently out of alignment also, a service not requested. Car continued to drive pulling to one side, I took it back. The Service Advisor I spoke to, Manny Rodriguez, explained what need to be done, took the car, reviewed the concern with the Service Man and the car was fixed. Manny explained what the issue was and I was extremely pleased. Manny is the Man! Thank you.
by Grieco on 12/21/2023
Thank you for taking the time to share your recent service experience with us. We are delighted to hear about your positive encounter with Manny Rodriguez, and we appreciate your feedback.
by 2008 FORD ESCAPE XLS Owner on 11/22/2023Verified Service
It was great. Nice large lobby for waiting for your car. The service employees were honest and polite. At the end, the service man explained everything and said if you have any other issues, please come back. I will. My service man was a very fast talker, but very quiet when talking. Ask him to slow down and he did so.
Thanks you for your help.
Sheila
by Grieco on 11/22/2023
We appreciate your willingness to share your exceptional experience with Sheila. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.
by 2019 FORD F150 SUPER CAB Owner on 11/13/2023Verified Service
Items/money were stolen out of my vehicle while in the possession of Greico Ford. Sadly, this is not the first, nor even the second time this has happened while my vehicle was there for service. The issue has existed for nearly a year, possibly more, yet the dealership hasn't stopped it.
by 2014 JEEP CHEROKEE SPORT Owner on 10/07/2023Verified Service
Very bad representative! I took an appointment at 7:45 am and I got my car back at 1pm for a simple oil change.
When I complained, the rep told me to bring my car to a Jeep dealership!
I wasn't told anything specific regarding my car and the next day my battery died!
Very bad customer service, they don't care
by grieco on 10/13/2023
We sincerely apologize for the disappointing experience you encountered at our dealership. Your satisfaction is our top priority, and we greatly appreciate your feedback. To address this issue promptly, please don't hesitate to contact Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.
by 2017 AUDI A4 ULTRA PREMIUM Shopper on 10/03/2023Verified Purchase
My experience at Grieco was straightforward. The car was listed online so I made an inquiry through the internet car sakes department. Setting up an appointment and viewing the car was very easy and the purchase was completed in about 2 hours. I appreciate the prompt nature of the employees and the cleanliness of the actual dealership. Kudos to Grieco Ford of fort Lauderdale.
by grieco on 10/06/2023
We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.
by Michael C. on 09/08/2023Verified Service
They had our vehicle for 21 days. Total could not figure out that it was the right strut bearing was worn out. Another dealer found it in 20 minutes. Their master technician is a joke. I cannot believe they could not figure out how to fix a Ford explore I would not take my car there if I were you 21 days in three attempts, and they still gave it back to me with the problem.
by Grieco on 09/13/2023
We deeply regret the unsatisfactory encounter you had at our dealership. Our highest priority is ensuring customer contentment, and we are grateful for the important insights you've shared. Please reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com to address your issue.
by 2007 FORD ESCAPE HEV Owner on 08/24/2023Verified Service
Intermittent brake Problem was originally grossly misdiagnosed as electronic HCU failure . I came in months after with one possible (internet researched) intermittent ground fault. The newbservice tech (10 years under the rack) looked up everything else service bulletined. He found something that turned out to be the problem, crimped old brake hose. Fixed. $500 rather than the $6500 originally diagnosed as implausibly intermittent.
by Grieco on 08/24/2023
We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!
by 2018 FORD TRANSIT T-350 HD Owner on 06/16/2023Verified Service
Lisa, the service writer I used, was extremely professional and stayed on top of the service being performed to my vehicle and gave me regular updates. A very professional dealership compared to other Ford dealers in the area like Ford in Margate or Sawgrass Ford. I did not have the best experience at those dealerships over the years.
by Grieco on 06/20/2023
Thanks for the excellent review! We are so pleased to hear about your experience with Lisa and the team. Please let us know if you need anything.
by 2017 LINCOLN CONTINENTAL PREMIERE Owner on 05/10/2024Verified Service
They did the factory recall for all four door latches, and replaced my hood shock, so my hood stay upright when open now - THANKS
by Grieco on 05/10/2024
We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!
by 2018 LINCOLN MKX SELECT Owner on 05/07/2024Verified Service
I'll never come back to your dealership again you sold me parts I didn't need the car only had 40,000 miles and you sold all new brake roters. The service advisor was horrible and I spent $2900.00 and you couldn't wash the car.
by Grieco on 05/08/2024
We're genuinely sorry to hear about your experience. Ensuring customer satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. We appreciate you bringing this matter to our attention. To address the matter further, please reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.
by 2021 FORD MUSTANG Owner on 04/21/2024Verified Service
The service manager, Patrick, was professional, polite, efficient and knowledgeable. The recall work and general checkup of car was done in a timely fashion.
by Grieco on 04/23/2024
We appreciate your positive experience with Patrick. If you need further assistance, feel free to reach out to us at any time.
by 2007 FORD MUSTANG Owner on 04/21/2024Verified Service
Superior service. In and Out. Efficient, pleasant waiting area and terrific
Svc manager staff. Love having Ford dealer/service in Ft. Lauderdale!
by Grieco on 04/23/2024
We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.
by 2014 FORD ESCAPE SE Owner on 04/20/2024Verified Service
Came in for a check up on my car. You would think that they would see that the light was on that my tire pressure was low but they did not see or do anything about it. $700 later and that was not done, question is what else wasn't done?
by Grieco on 04/23/2024
We sincerely apologize for the disappointing experience you encountered at our dealership. Your satisfaction is our top priority, and we greatly appreciate your feedback. To address this issue promptly, please don't hesitate to contact Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.
by 2017 FORD ESCAPE TITANIUM Owner on 04/16/2024Verified Service
Grieco was accommodating in our recent car troubles. They bent over backwards to assist us and get us back on the road home. We had to change our plans because of the car situation and were so kind in helping us.
by Grieco on 04/18/2024
We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!
by 2015 FORD TAURUS SEL Owner on 04/07/2024Verified Service
I've always had staff is very good serive. The staff is very personable, and very helpful, and professional.
by Grieco on 04/08/2024
We extend our heartfelt gratitude to you for sharing your experience with us.
by 2020 FORD MUSTANG GT Owner on 03/27/2024Verified Service
Michale Baldwin is awesome, he went above and beyond my expectations & took care of my Super Snake Mustang Bold Edition recall and other issues.
I highly recommend this dealership .
by Grieco on 04/03/2024
We appreciate your positive experience with Michale. If you need further assistance, feel free to reach out to us at any time.
by 2019 FORD MUSTANG GT Owner on 03/27/2024Verified Service
Best dealership for service to date. I was in and out in about 45 minutes instead of an hour and a half to 2 hours for a basic oil change
by Grieco on 04/03/2024
We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.
by 2018 FORD ESCAPE TITANIUM Owner on 03/11/2024Verified Service
I call in advance when the part was available I bright the car in and had it back within a couple of hours .
Very efficient and good service .
by Grieco on 03/12/2024
We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!
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Service Information
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2,519 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Grieco Ford of Ft. Lauderdale specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Grieco Ford of Ft. Lauderdale specializes in these makes, in addition to many others.
What do verified customers think about Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL? Verified customers who visit Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL rate this business 4.2 out of 5 stars, with 471 reviews. 2,519 customers favorited this location.How can I contact Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL? To reach the sales team at Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL, call (844) 927-1076. To reach the service department, call (954) 564-5271How many used cars are for sale at Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL? There are 295 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL? There are 76 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL? You can schedule a service appointment at Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL through CARFAX.Does Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL have a service center? Yes, Grieco Ford of Ft. Lauderdale in Fort Lauderdale, FL does have a service center. You can contact the service department at (954) 564-5271.
