by 2023 KIA SPORTAGE SX PRESTIGE Owner on 04/13/2026Verified Service
I was in for an oil change.The service advisor was fantastic. The technician who changed the oil did not properly lock the access panel back in place SO I was driving around with the panel dragging and flapping for 2 days until I went back. Fortunately, my advisor had me in and out within 30 minutes for the fix.
by Greenway KIA West Palm Beach on 04/13/2026
We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.
by 2015 KIA SPORTAGE LX Owner on 03/08/2026Verified Service
I bought new tires and they did not check the tire pressure. When I picked up the car the tire pressure light was on. I waited 45 minutes and they tried to fix it and could not. Plus they fixed a warranty issue with the ignition. Then the remote did not work so I needed to use the key to lock the car. I had to bring in back the next day. They wasted hours of my time. Unacceptable.
by Greenway KIA West Palm Beach on 03/08/2026
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
by 2023 KIA SORENTO SX/SXP Owner on 02/26/2026Verified Service
What I like is the kind and friendly staff they have. They always try to work out the best possible solution for your vehicle.
What I don't like is that they took back the little free snacks (cookies) that went with the coffee.
Overall I would not take my car anywhere else but West Palm Beach Kia..
by Greenway KIA West Palm Beach on 02/26/2026
Thank you for your fantastic feedback! It's wonderful to hear that our team at Greenway Kia West Palm Beach always provides you with friendly service. We appreciate your loyalty, and we'll see what we can do about the snack selection!
by 2019 KIA FORTE EX Owner on 12/16/2025Verified Service
Not good service, they charged hidden fees at the end, a Doc Fee $5.00 dlls due that they have a cybersecurity attack, like the customers have to deal with it and also a $25dlls servicing fee, on top of the services that they charge me. Not coming to do my service with them ever. They are just taking advantage of people.
by Greenway KIA West Palm Beach on 12/17/2025
We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.
by Regina W. on 12/15/2025Verified Service
I like that the brakes and rotors was checked out in the oil was changed, but after the next day, I started to notice that when my car sits, the thermostat light comes on and then the AC starts to get warm as long as I'm driving it turns super cold. I just can't let the car sit while the AC is on and even when I'm not using the AC the thermostat light will still stay on if the car sits running without movement
by Greenway KIA West Palm Beach on 12/15/2025
Hi Regina, thank you for sharing your feedback. We apologize for the inconvenience you've encountered following your recent service visit. We encourage you to contact us as soon as possible, so we can address the issue and make things right. Please reach out to our service team at your earliest convenience. Thank you, we look forward to taking care of your vehicle again soon! -Greenway Kia West Palm Beach
by 2016 BUICK ENCORE Shopper on 10/16/2025Verified Purchase
I bought my car about two months ago from greenway Kia i love it the staff was great my sales girl was Stephanie she was fantastic the manager was great my credit wasn't that great but got me into a great suv I would highly recommend this dealership to anyone thank you again greenway Kia
by Greenway KIA West Palm Beach on 10/16/2025
Congratulations on your new SUV! We're glad our team at Greenway Kia West Palm Beach made the process smooth and stress-free. Thank you for your recommendation and for choosing us!
by 2021 KIA SOUL LX/X LINE/S Owner on 10/15/2025Verified Service
Having Al Dopman as my service agent for the past 11 years has made it so easy to get my car serviced to Kia. He is without a doubt, the most knowledgeable person when it comes to my car what it needs and how it needs to be serviced. You are definitely lucky to have such a wonderful employee.
by Greenway KIA West Palm Beach on 10/15/2025
Thank you for your loyalty and your kind words about Al! We're fortunate to have him on our team, and we are honored to know that he has been your trusted service advisor for the past 11 years. We look forward to serving you again at Greenway Kia West Palm Beach! Safe travels!
by 2025 KIA K4 LX/LXS Owner on 10/09/2025Verified Service
Very disappointed, they so quick to put you in a car but slow to help you get out of it if it's a situation that bothers you with a possible recall on the purchased vehicle and you get stuck paying for a new car that comes with problems, not one person tried to assist me with my concerns. Once car was purchased everybody acted like they never knew me.
by Greenway KIA West Palm Beach on 10/09/2025
We apologize for any inconvenience you experienced and would appreciate the opportunity to discuss this one-on-one. Please contact us directly, and we will do our best to address these issues.
by 2023 KIA TELLURIDE S Shopper on 06/01/2025Verified Purchase
Went to Greenway Kia to buy out a lease when the dealership I originally leased my Telluride from couldn't be bothered. I had a hassle free experience. Everyone was very professional and courteous. All of my options were explained clearly. I left very happy.
by Greenway KIA West Palm Beach on 06/02/2025
We're delighted to hear that your lease buyout experience at Greenway Kia West Palm Beach was hassle-free and professional. Our team is committed to providing clear options and courteous service, so it's great to know you left happy! Thank you for choosing us!
by 2022 KIA RIO LX/S Owner on 05/30/2025Verified Service
My service was at 10:30 and I had to wait till 7 to get my car back, they didn't comunícate like always, I wanted to get my tire changed (that i found flat when i got to the dealership) and my AC fixed but no one answer my calls I'm dissapointed because I always do my maintance at Kia also they wanted to give my credit card information to pay because they were closing
by Greenway KIA West Palm Beach on 05/31/2025
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
by 2025 KIA K4 EX Owner on 05/24/2025Verified Service
The service was faster than I thought it would bethat was a great surprise and greatly appreciatedI didn't like the unattended small children running around like a playground
Of course we all know children will be children naturally, but in a polite way parents should be told to monitor their children by management.
by Greenway KIA West Palm Beach on 05/27/2025
Thank you for sharing your experience with us at Greenway Kia West Palm Beach! We're glad to hear that the service exceeded your expectations in terms of speed. We appreciate your feedback regarding the environment and will take it into consideration to ensure a comfortable visit for all our guests.
by 2023 KIA SOUL LX/S Owner on 05/12/2025Verified Service
Arrived at service department for a scheduled appointment but no one available to check you in. I went inside to the service department in the sixth service advisors did not want to be bothered. It ended up taking about 20 minutes to find someone to get checked in. I was told it would take about 2 hours for a scheduled oil change and tire rotation.
by Greenway KIA West Palm Beach on 05/12/2025
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly if we can address any additional concerns.
by 2024 KIA TELLURIDE SX Owner on 05/11/2025Verified Service
Almost 5 starts. I would like to note that I bought my kia at Greenway Kia, service was excellent from the beginning to end with the keys on my hand. This time I was changing oil on the kia, everything was great but unfortunately they forgot to reset the reminder that pop up on the screen to change oil. I will have to go back.
by Greenway KIA West Palm Beach on 05/11/2025
Thank you for sharing your experience with Greenway Kia West Palm Beach! We're glad to hear that the service was excellent overall, though we apologize for the oversight with the oil change reminder. Please feel free to stop by anytime so we can assist in resetting it. Safe travels!
by 2023 KIA SORENTO SXP Owner on 05/04/2025Verified Service
The service at Greenway was great. My service rep, Keith, was efficient in managing the paperwork and checking for any service that was due at the time. I was kept informed of the progress of the service, in a very comfortable waiting area. Checkout was quick and easy. The service manager walked me to my car and asked if I had any additional questions or concerns.
by Greenway KIA West Palm Beach on 05/04/2025
Thank you for sharing your experience with us! We're delighted to hear that Keith and the team at Greenway Kia West Palm Beach provided efficient service in a comfortable setting. We appreciate your feedback and look forward to serving you again in the future!
by 2024 KIA SPORTAGE X-LINE PRESTIGE Owner on 04/12/2026Verified Service
Did not care for service writers pushing to upsell unnecessary services, that were not recommended by Kia.
by Greenway KIA West Palm Beach on 04/12/2026
Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we'll work to resolve the matter together.
by Mark O. on 04/04/2026Verified Service
they didn't interest a problem. They just gave me a bunch of runaround on what they thought I could've been. I just bought a brand new car and it's still not functioning properly so I would never bring my car back there for service again.
by Greenway KIA West Palm Beach on 04/04/2026
Mark, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
by 2025 KIA SOUL LX/S Owner on 03/26/2026Verified Service
Very efficient. Waiting room very clean and coffee is delicious. Staff is very friendly. Sam told me what needed to be done this time, and what was not needed.
by Greenway KIA West Palm Beach on 03/27/2026
We're pleased to hear you had an efficient and welcoming experience with Sam and the team! Thank you for choosing Greenway Kia West Palm Beach and for sharing your feedback!
by 2014 KIA OPTIMA LX Owner on 03/17/2026Verified Service
friendly and real nice people clean waiting room good coffee quick service and even washed my dirty car that is why i chose them to do the work even though i drove a distance to the shop.
by Greenway KIA West Palm Beach on 03/17/2026
Thank you for the glowing review! We're happy to hear that our team's friendliness, cleanliness, service speed, and attention to detail made your trip to Greenway Kia West Palm Beach worthwhile. Safe travels!
by 2024 KIA SELTOS S Owner on 03/11/2026Verified Service
It was excellent. I had previously received an email about free service at my next appointment, so my car service was free and I only had to pay for tire rotation.
by Greenway KIA West Palm Beach on 03/11/2026
Thank you for being part of the Greenway Kia West Palm Beach family! We're happy to hear you received top-notch service and that your experience was seamless from beginning to end.
by 2023 KIA SPORTAGE EX Owner on 03/06/2026Verified Service
Was great!!! In for oil change, tire rotation and maintenance check, all done in an hour and a half on my way back home
by Greenway KIA West Palm Beach on 03/06/2026
We're so glad your service visit was quick and smooth! Thanks for choosing Greenway Kia West Palm Beach. Safe travels from all of us!
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Service Information
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13,296 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Greenway KIA West Palm Beach specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Greenway KIA West Palm Beach specializes in these makes, in addition to many others.
What do verified customers think about Greenway KIA West Palm Beach in West Palm Beach, FL?
Verified customers who visit Greenway KIA West Palm Beach in West Palm Beach, FL rate this business 4.4 out of 5 stars, with 1,486 reviews. 13,296 customers favorited this location.
How can I contact Greenway KIA West Palm Beach in West Palm Beach, FL?
To reach the sales team at Greenway KIA West Palm Beach in West Palm Beach, FL, call (833) 999-0945. To reach the service department, call (561) 468-5102
How can I schedule a service appointment with Greenway KIA West Palm Beach in West Palm Beach, FL?
