by 2020 MERCEDES-BENZ GLB 250 4MATIC Shopper on 06/27/2024Verified Shopper
I liked salesman the service plan being and I will buy used cars from I'll be back Monday to finalize sale!!
by Jerry W. on 02/29/2024Verified Shopper
Asked for pictures of inside of vehicle 4 times so I didn't waste my time going to look at vehicle being 1-1/2 hrs away from dealer and never got pictures but they wanted to know when I was coming to look at vehicle and three days later they texted me and said vehicle was sold. Would not recommend.
by Peter W. on 07/15/2023Verified Shopper
Dealership would not honor the price in the internet. Inflated the cost by adding various unwanted warranties WTC. E.g , tried to sell gap insurance which in the case of a total loss apparently covers the difference between the price I paid and my insurers value Quoted a ridiculous interest rate. All they missed was pinstriping and undercoating. Total scam artists
by James M. on 09/14/2020Verified Shopper
Was contacted by Used Car Manager Rob and went over details about the 2011 Corvette, unfortunately life happens and I had to back out of the deal but boy if it werent for that Id be the proud owner of a beautiful vehicle from a place that takes pride in honesty and treating their customers with respect and integrity. Ill definitely be back in the future when Im ready to pull the trigger.
by Rob Stanca on 03/11/2022
Hi James,
Thank you so much for the kind words and it was an absolute pleasure getting to speak with you.
We hope you're doing well and please never hesitate to contact me directly if you need anything.
Rob Stanca
Sales Manager
215-736-3334
by Samuel Z. on 09/03/2020Verified Purchase
I was shopping around for a BMW X5 for a while and was contacted by grace auto immediately. They were patient and helpful with my specific budget and did whatever they could to help me. I've been to other dealerships but they made me feel like family. Thank you!!!
by Rob Stanca on 03/11/2022
Samuel,
Thank you so much for taking the time to share your feedback with us and we'll always be here for you if need anything.
Rob Stanca
Sales Manager
215-736-3334
by Manny M. on 08/15/2020Verified Purchase
These guys are awesome, I didnt buy the Jaguar XF I initially Inquired about but ended getting an amazing XKR that I always wanted but was hard to find! Thank you guys I will definitely recommend them. Great honest people and phenomenal customer service!!
by Rob Stanca on 03/11/2022
Manny,
Congrats on the beautiful XKR and it was an absolute pleasure working with you!
Rob Stanca
Sales Manager
215-736-3334
by Robert C. on 02/24/2023Verified Shopper
Spoke with sales person was told I needed a certain amount of money down by bank. Called my preferred lender and they never received anything from Grace.
by Dan Rabinovich on 04/10/2023
Hi Robert,
If you were purchasing a vehicle through your preferred lender, you would be the only one calling and communicating with them. If our sales person indicated that you need a certain amount of money down in order to purchase a vehicle, he or she would only be saying so because you submitted a financing application through one of our lenders and they indeed determined that you cannot purchase a vehicle with $0 down.
We would love the opportunity to clear up this misunderstanding if you would be kind enough to give us a quick call.
Rob Stanca
General Sales Manager
215-736-3334
by Ron M. on 12/21/2022Verified Shopper
Your Carfax site is worthless. The price was $3,000 lower than what the dealer was asking. I really expected more from your site
by 2016 RAM 1500 REBEL Shopper on 05/17/2022Verified Purchase
good people to deal with easy to get along with and very obliging and professional .Thank you Nick and the team
by 2013 HONDA CR-V LX Shopper on 02/26/2022Verified Shopper
Deceptive ad on CarFax relating to sales price. Made an appointment, but why did they bother to do so? They shuffled me between 3 different people because they were busy. Such a shame cause I was ready to buy that day!
by Rob Stanca on 03/11/2022
Hello,
We're very sorry to hear that you had a less-than-perfect experience with us.
We are currently in the middle of tax season and are doing our best to provide quality customer service and attentiveness to each and every client with no exceptions.
Please contact me directly anytime. I would love the opportunity to speak with you personally and make your trip worthwhile.
Rob Stanca
Sales Manager
215-736-3334
by Rob J. on 08/16/2020Verified Purchase
I had a great experience at this dealership. The staff was nice, knowledgeable and most of all honest. I would highly recommend.
by Rob Stanca on 03/11/2022
Rob,
Thank you so much for the kind words. We're very happy to have met you and please never hesitate to reach out if you need anything at all.
Rob Stanca
Sales Manager
215-736-3334
by Mary B. on 08/01/2020Verified Shopper
Beware of their fine print on website. Listed price is only AFTER you put down a $2000 deposit. Wasted my time going there!
by Rob Stanca on 03/11/2022
Mary,
Our pricing and incentives are clearly advertised on Carfax as well as all other platforms we feature our vehicles on.
I'm sorry to hear that you consider your trip to be a waste. Please contact me directly anytime and I will do all I can to make it right.
Rob Stanca
Sales Manager
215-736-3334
by Deina M. on 10/06/2019Verified Purchase
Bryan was great..even sent me out an uber. Did it get what I originally wanted but what I got was better. Thanks Bryan for your great customer service!!!
by Dan Rabinovich on 02/07/2020
Thank you for your review! It was great working with you.
by Michele L. on 04/19/2024Verified Shopper
there is a huge difference between with price noted an fees, almost $6000 which is very deceptive
by Carson E. on 10/03/2023Verified Shopper
First of all, they answered very quickly with confidence. Second , all of my questions were answered where every other dealership took forever to get any information ( most of which was automated clearly ) . As a customer , I just want to feel important especially making this second biggest purchase of my life in the robotic/crazy world we live in today. This is a REAL dealership with REAL people who cared about me not just the car buying experience. Thank you Grace Auto Group. You made me feel special. I wont ever forget this!
by Cevenere P. on 10/24/2022Verified Purchase
It was very nice to deal with them again a refer more people to them
by 2017 MERCEDES-BENZ GLS 63 AMG 4MATIC Shopper on 06/18/2022Verified Purchase
Ive been buying cars from franchise stores since 2004 and this was my first time trying a used car lot. This was by far the best car buying experience Ive ever had. I got treated better here than any other dealership I was at. Even in this crazy market, their prices were more than fair. The value you get there is truly unbeatable. I loved the fact that I got a certified pre owned car and an extended warranty that would be covered anywhere. Everyone from Jordan in sales to Nick in finance and Yevgeniy in service was great and I can tell they really go above and beyond for their customers. Its been about 6 months now and im I think I can confidently say Ill be buying all my cars from here. Thanks to Grace Auto!
by 2019 ACURA TLX TECHNOLOGY/A-SPEC Shopper on 06/17/2021Verified Purchase
Great experience and Harrison really worked with me!
by Rob Stanca on 03/11/2022
Hello,
Thank you so much for your kind words and please never hesitate to reach out if you need anything at all.
Rob Stanca
Sales Manager
215-736-3334
by Brian T. on 02/09/2021Verified Purchase
Super nice. Very helpful and the Jeep was perfect. Would highly recommend this place!
by Rob Stanca on 03/11/2022
Hi Brian,
Thank you so much for taking the time to provide feedback. We greatly appreciate your business and will always be here for you if you need anything!
Rob Stanca
Sales Manager
215-736-3334
by Cynthia S. on 12/17/2020Verified Shopper
Friendly however I was a cash buyer and the manager was supposed to get back to me but never did.
by Rob Stanca on 03/11/2022
Hi Cynthia,
We're very sorry for this lapse in communication and would love the opportunity to speak with you in more detail.
Please contact me directly anytime and I will do all I can to make it right.
Rob Stanca
Sales Manager
215-736-3334
What do verified customers think about Grace Auto Group in Morrisville, PA? Verified customers who visit Grace Auto Group in Morrisville, PA rate this business 3.6 out of 5 stars, with 24 reviews.How can I contact Grace Auto Group in Morrisville, PA? To reach the sales team at Grace Auto Group in Morrisville, PA, call (215) 261-5588
