by 2019 NISSAN LEAF S/SL/SV Owner on 09/23/2023Verified Service
Went in for a recall (software update) on my Leaf. They told me I needed to have the brake fluid replacement service (something that needs to be done at most every 18 months), which I had done at this dealership 6 months ago. Their checklist of advised services listed this as "critical."
They also called & texted that I needed to bring my car in for this recall, a week after I did so. Avoid this place.
by Glendale Nissan on 09/25/2023
2019 Nissan Leaf S/sl/sv Owner, we regret to hear that you had a negative experience with us, I would like to get some more details about your experience with us. Please feel free to contact me at your earliest convenience at 818-696-9301 Ext 5022 Sincerely, Maricela Aguilar Owner Loyalty Manager
by 2016 NISSAN VERSA NO S/SPLUS/SV/SR/SL Owner on 04/30/2024Verified Service
The service department is not straight forward with the customer. They say they will call and they dont, and say they did. The service consultant says they will be there and are not.
by Glendale Nissan on 05/01/2024
2016 Nissan Versa No S/splus/sv/sr/sl Owner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Sincerely, Maricela Aguilar Owner Loyalty Manager Glendale Nissan
by 2019 NISSAN VERSA S/S PLUS/SV Owner on 01/14/2024Verified Service
Rude and misogynistic employees in the Service department. Disrespected and belittled by an employee named Andreh. I will never again go back here
by Glendale Nissan on 01/18/2024
2019 Nissan Versa S/s Plus/sv Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I attempt to reach you as I want to resolve and or discuss your experience. Please feel free to contact at your earliest convenience at 818-696-9301 Ext 5011 Sincerely, Maricela Aguilar Owner Loyalty Manager
by 2022 NISSAN FRONTIER S/SV/PRO-4X Owner on 01/09/2024Verified Service
I am always happy with the staff at Glendale Nissan. I've been a customer there since 2013, and are always pleased with the level of service provided. The service writers are attentive, and efficient.
by Glendale Nissan on 01/09/2024
2022 Nissan Frontier S/sv/pro-4x Owner, we're happy you found our staff to be so supportive during your experience here at Glendale Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by 2012 NISSAN FRONTIER SV/SL Owner on 11/13/2023Verified Service
Was going for oil change only. Was told there was a recall notice, but needed to keep truck for 5 or six hours to fix. So I left my truck. Received call 6 hours later to let me know they were missing a part, so could not do recall repair.
by Glendale Nissan on 11/14/2023
2012 Nissan Frontier Sv/sl Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (818) 696-9301 Ext 5022 Sincerely, Maricela Aguilar Owner Loyalty Manager
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 09/16/2023Verified Service
Inspection was thorough and service staff were all honest/knowledgeable. William Fortner assisted me in my vehicle service needs and expectations were exceeded. Highly recommended!
by Glendale Nissan on 09/18/2023
2015 Nissan Altima 2.5/s/sv/sl Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Glendale Nissan!
by Leric P. on 08/12/2023Verified Service
Mark.was great explained.any question I had called when car was ready told me all the extra good prize Battery service
by Glendale Nissan on 08/14/2023
Leric P., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon!
by 2016 NISSAN FRONTIER S/SV/SL/PRO-4X Owner on 08/08/2023Verified Service
Buen trato ,Muy rápido servicio y profesional , la única cosa que me gustaría es que agreguen el lavado de autos así como antes lo agregaban cada vez que le hacían alguna servicio o reparación a los carros .
by Glendale Nissan on 08/09/2023
2016 Nissan Frontier S/sv/sl/pro-4x Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 07/10/2023Verified Service
The best customer service, easy to work with, and conveniently fast workers, flawless, exceptional work
by Glendale Nissan on 07/10/2023
Hi 2019 Nissan Sentra S/sv/sr/sl Owner, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
by 2019 NISSAN ROGUE SPORT S/SV/SL Owner on 07/09/2023Verified Service
My customer service agent William was attentive and helpful. He has great customer service skills. I will definitely continue to have my car service at Glendale Nissan dealership.
by Glendale Nissan on 07/10/2023
2019 Nissan Rogue Sport S/sv/sl Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2014 NISSAN SENTRA S/SV/SR/SL Owner on 05/27/2023Verified Service
Car got what was needed ,the tech was courteous. And asked if I wanted to fix previous needed repairs, no pressure to do them.
by Glendale Nissan on 05/30/2023
2014 Nissan Sentra S/sv/sr/sl Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2011 NISSAN ROGUE S/SV/KROM Owner on 02/08/2023Verified Service
Im always confident that the recommendations of my advisor are ranked accordingly-from things that need attention to critical. At the end of the day, its me whos making the decision. But I would like to emphasize that the service team is really doing its best every single time to address my concerns.
by Glendale Nissan on 02/08/2023
Hello Ramon, I'm happy to hear that our service team provided you with a positive experience and that you're confident we do our best to always address your concerns. Thank you for trusting Glendale Nissan with all your vehicle needs and for being a continued valued customer! If there is anything we can do to further assist, please don't hesitate to reach out! Victoria Barajas (818) 696-9301 ext. 5022 Owner Loyalty Manager
by 2015 NISSAN JUKE S/SV/SL/NISMO Owner on 09/20/2022Verified Service
I paid near 3000 for a reparation. I barely use my car because I use my husband's car. I sincerely think I was a scam victim. They made me paid other 1500 for another reparation some months ago. They didn't find anything wrong in the general inspection. Furthermore, they didn't even clean-wash the car. It was very dirty.
by Glendale Nissan on 09/22/2022
2015 Nissan Juke S/sv/sl/nismo Owner, we regret to hear that you had a negative experience with us, thank you for bringing this to our attention will review with Service Manager and Director. Please feel free to contact me at your earliest convenience at 818-696-9301 Ext: 5022 Maricela Aguilar Owner Loyalty Manager
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 08/25/2022Verified Service
Re-call service parts came in
and taken care of in the service department person was pleasant
and caring while parts arrived at the Nissan Dealership In Glendale Ca. Called me and replacement was done in a timely manner, bravo to this person in the service department and those in charge to make it happen.
by Glendale Nissan on 08/30/2022
2015 Nissan Altima 2.5/s/sv/sl Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Glendale Nissan!
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 05/18/2022Verified Service
I always feel like in getting scammed when I go to this location. I try to hear them out but they get an attitude as soon as you tell them you need to call someone to make sure you need everything they tell you need. In sorry if I hesitate to spend 500 dollars. Customer service goes bad to worse after you tell them you dont need all things they want you to get, so disappointing.
by Glendale Nissan on 05/19/2022
2019 Nissan Sentra S/sv/sr/sl Owner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I would like an opportunity to speak with you please feel free to contact me at your earliest convenience at 818-696-9301 Ext 5022 Maricela Aguilar Owner Loyalty Manager
by 2021 NISSAN ROGUE SPORT SV Owner on 05/16/2022Verified Service
The service really sucked , I. Was waiting for my car almost the whole day they didnt even contact me . The situation was that I was looking into cars and just because I didnt purchase a car they didnt continue with my car service because they had a misunderstanding that I was going to buy a new car so they had me waiting all day without doing the service until I had to contact them .
by Glendale Nissan on 05/17/2022
2021 Nissan Rogue Sport Sv Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. Please feel free to contact me at your earliest convenience at 818-696-9301 Ext 5022 Maricela Aguilar Owner Loyalty Manager Glendale Nissan
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 10/13/2021Verified Service
They were friendly and professional, they even got me uber to my home after dropping vehicle and sent an uber to pick me up from my home after the vehicle was ready. but they are a bit over prices in my opinion but i am overall happy in the performance of my vehicle now.
by Glendale Nissan on 10/13/2021
2015 Nissan Altima 2.5/s/sv/sl Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 10/10/2021Verified Service
So Bad..They try to charge me with something else was Bad ,good thing I knew what was wrong,to confirm a call my friend his a mechanic and He confirmed to me ,I was right . I took my car in just for a Oil change..They didnt wrote on the paper work what they told me over the phone .. Dont trust Them
by Glendale Nissan on 10/12/2021
2015 Nissan Altima 2.5/s/sv/sl Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact me at your earliest convenience (818) 696-9301Ext: 5022Maricela AguilarOwner Loyalty Manager
by 2016 NISSAN MURANO S/SL/SV/PLATINUM Owner on 02/18/2021Verified Service
As always, my experience was exceptional. I am always treated like I am the most important customer they have. My service representative was new, but worked very hard to make sure I understood everything they were doing.
The ladies in the service office are priceless. They are very efficient, but more important to me, every time I go in you would think we have been friends forever. I love it!
by Glendale Nissan on 02/19/2021
Hi 2016 Nissan Murano S/sl/sv/platinum Owner, thank you for taking the time to leave a review for us at Glendale Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2019 NISSAN ALTIMA SR Owner on 09/14/2020Verified Service
At first the service adviser didnt want to be flexible on competitors price match, which I have done in the past. It all worked out in the end. Service was okay. Once I got the car was ready the advised it was being washed but it was never washed and waiting in the parking lot.
by Glendale Nissan on 09/15/2020
Hi 2019 Nissan Altima Sr Owner, thank you for taking the time to leave a review for us at Glendale Nissan. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Service Information
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2,692 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Glendale Nissan specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Glendale Nissan specializes in these makes, in addition to many others.
What do verified customers think about Glendale Nissan in Glendale, CA? Verified customers who visit Glendale Nissan in Glendale, CA rate this business 4.2 out of 5 stars, with 164 reviews. 2,692 customers favorited this location.How can I contact Glendale Nissan in Glendale, CA? To reach the sales team at Glendale Nissan in Glendale, CA, call (818) 873-2055. To reach the service department, call (818) 696-5350How many used cars are for sale at Glendale Nissan in Glendale, CA? There are 388 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Glendale Nissan in Glendale, CA? There are 56 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Glendale Nissan in Glendale, CA? You can schedule a service appointment at Glendale Nissan in Glendale, CA through CARFAX.What are the shop amenities offered by Glendale Nissan in Glendale, CA? Glendale Nissan in Glendale, CA offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Glendale Nissan in Glendale, CA have a service center? Yes, Glendale Nissan in Glendale, CA does have a service center. You can contact the service department at (818) 696-5350.
