by 2015 JEEP WRANGLER UNLIMITED SPORT Owner on 03/04/2024Verified Service
The team's impact is significant, particularly Daniel Villanueva and his team, who exceed expectations in vehicle care. My family owning Nissans, their ability to promptly acquire necessary parts for a non-Nissan vehicle demonstrates their dedication. I will consistently choose Fred Haas Nissan for my vehicle servicing needs due to their competence, reliability, and professionalism in customer service.
by Fred Haas Nissan on 03/05/2024
It's great to know that Daniel provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2015 NISSAN JUKE S/SV/SL/NISMO Owner on 04/16/2024Verified Service
It took 1 hour and 45 minutes to get an oil change and tire rotation. I think that was 45 minutes too long.
by Fred Haas Nissan on 04/17/2024
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by Christopheir A. on 03/11/2024Verified Service
Excellent service! I liked the way that you show to the costumers the maintenance progress of the vehicle
by Fred Haas Nissan on 03/13/2024
We appreciate you for letting others know about your experience, Christopheir! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2015 NISSAN MURANO S/SL/SV/PLATINUM Owner on 12/29/2023Verified Service
Excellent experience! I am new to the area, had utilized Peacock Nissan previously, but after one visit here, I felt the difference! Integrity of employees and customer service was as different as day and night. Will definitely return.
by Fred Haas Nissan on 12/29/2023
Thank you for this amazing review! We really appreciate your business.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2023 NISSAN FRONTIER S/SV/PRO-4X Owner on 10/23/2023Verified Service
They changed my oil and rotated my tires in a timely manner. And they are friendly and helpful all the time..
by Fred Haas Nissan on 10/24/2023
It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fred Haas Nissan, we value our customers and we look forward to seeing you on your next visit.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2019 NISSAN ROGUE S/SL/SV Owner on 10/06/2023Verified Service
Fred Haas Nissan has great service and the best customer service staff. My auto needs are handled well.
by Fred Haas Nissan on 10/09/2023
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 09/12/2023Verified Service
we purchase our vehicle with some kine of maintenance package to do all oil change, air filters, cabin air filter for half-off.
i got to fine-out that was its was not true.
by Fred Haas Nissan on 09/12/2023
Thank you for sharing this review regarding your experience with us. Id like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by George L. on 07/30/2023Verified Service
The service advisor, John, was great! He was totally on top of what was being done and kept me updated fully explaining everything.
by Fred Haas Nissan on 08/01/2023
George, its great to know that John provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2020 NISSAN ALTIMA SR Owner on 07/21/2023Verified Service
Great customer service, Daniel was very friendly and attentive to my needs as well polite awesome service thank you.
by Fred Haas Nissan on 07/24/2023
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 06/13/2023Verified Service
I have only ever had 1 bad experience at Fred Haas and that employee is no longer there. I get my oil changed every 2 months because how much I drive, and My experience has always been great. (expect that once)
by Fred Haas Nissan on 06/13/2023
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fred Haas Nissan, we value our customers and we look forward to seeing you on your next visit.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2013 NISSAN MAXIMA S/SV Owner on 01/01/2023Verified Service
I ALWAYS appreciate the affordable, honest, professional, genuine caring and kind treatment my car and I receive here @ Fred Haas Nissan.Even when I try another Nissan dealership closer to my home I end up going RIGHT BACK to Fred Haas because the customer/auto service NEVER COMPARES. Thank You to the Fred Haas Management also Service Teams. Wishing You ALL a BLESSED 2023 New Year! KEEP UP THE GREAT WORK!!
by Fred Haas Nissan on 01/04/2023
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2016 NISSAN MAXIMA 3.5S/SV/SL/SR/PLAT Owner on 09/20/2021Verified Service
this dealership has always given me good service experiences. sometimes the wait can be a little long but I understand they have a lot of cars at times. personnel is always friendly and helpful, and doesn't push for unwanted/unnecessary repair/items.
by 2014 INFINITI QX70 Owner on 05/29/2021Verified Service
Lee in part was informative about the items I needed for my vehicle and gave me the best pricing there was. The service was quick and I was able to get my vehicle back in no time. They also ensured my vehicle was washed and cleaned. Would return again.
by Fred Haas Nissan on 05/31/2021
2014 Infiniti QX70 Owner, thank you for the great review about your most recent visit to or service department. We hope we were able to exceed your expectations and we look forward to being of service to you next time. Thank you for your business! John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 02/26/2021Verified Service
Our service advisor was Rick. He is always very nice, and listens to my concerns. Unfortunately, the mechanic could not duplicate the noise I heard, so they couldn't fix the problem, but I'm sure they will if it starts happening again. The service is always wonderful here... I even walked outside to make a call, and one of the sales people asked if I needed anything. This dealership is hands down the best at customer service!
by Fred Haas Nissan on 03/01/2021
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We will pass along your wonderful comments to Rick. Thank you for choosing Fred Haas Nissan. We look forward to serving you for many years to come! John Hays | General Manager | johnhays@fredhaasnissan | 281-516-6700
by 2013 NISSAN MAXIMA S/SV Owner on 01/12/2021Verified Service
The EXCELLENT customer service during the wait with up to date details including photo/video details was a VERY COMFORTING, MIND SETTLING and APPRECIATED EXTRA touch. Along with the after care concern for my overall experience and satisfaction of the work performed was wonderful! Thank You Fred Hass Nissan I WILL be back.**All Smiles**
by JOHN HAYS on 01/16/2021
2013 Nissan Maxima S/sv Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Haas Nissan. We appreciate you taking the time to leave such a wonderful review. Thank you for your business!! John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2020 NISSAN MURANO PLATINUM Owner on 10/13/2020Verified Service
It is the worst my car is supposed to be a brand new car but is not they scratch the paint twice trying to fix the crooked emblem and the wich by the way i still the same way the manager there had the oddasity to tell me that his biggest mistake was taking care of the problem and told me to take the car somewhere else to get it fixed they don't care about anything but getting your money that's all they care for the big CASH.
by Fred Haas Nissan on 10/19/2020
Hi Jose Carlos, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We understand that you are frustrated with the emblem replacement that you requested we do in spite of the fact that it was meeting factory specifications. Remember that we took you to the inventory lot and showed you all the other Muranos to demonstrate that your emblem was in the exact position as the emblems on every other Murano. With all that being said, we still went ahead and replaced your emblem at our expense knowing that Nissan North America would not warranty the repair. We also provided you a rental car at no charge so that you would not be inconvenienced. We apologize for the scratch that your car sustained at some point that went unnoticed by both you and us at Service pick up.. Even though it was brought to our attention at a later time, we accepted responsibility and made the repair at our cost. The reason why it's important to mention these items is because contrary to what you stated in your review we do care about our customers and their level of satisfaction with their experience both during and after the sale. We have not refused you service and we are more than happy to continue to assist you in the event that you need assistance with your vehicle. Thank you again for taking the time to let us know how you feel. We hope you will consider us again in the future. Take care.
by 2019 NISSAN ROGUE S/SV Owner on 12/24/2019Verified Service
Asked for Oil change and Tire rotation. They did other complimentary checks. The battery did not pass their test and they replaced it for free as the original was still under warranty. Liked the proactive preventive maintenance.
Also got $10 off on oil change after showing a coupon from their service website. Overall happy with their service and will definitely recommend it.
by 2011 NISSAN 370Z/TOURING/NISMO Owner on 10/21/2019Verified Service
It was a unplanned visit, the wait wasn't too long. The courtesy and level of service was great. In fact I spoke to the general manager and service manager personally to tell them how professional their staff was on a previous visit to get my clutch replaced!
by Erika Morales Ortiz on 10/25/2019
We're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! John Hays IGeneral Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 03/17/2019Verified Service
The service was very good, fast, executed with quality and the dealership has a good lobby with TV, internet and coffee.
After the service, the car was released with a safety tape on the elastics that surround the windshield. I was advised to remove the tape after 48 hours for best result of the service.
by Erika Morales Ortiz on 10/25/2019
We are so happy to read such a great review about Fred Haas Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. John Hays IGeneral Manager | johnhays@fredhaasnissan.com | 281-516-6700
by 2016 NISSAN MURANO S/SL/SV/PLATINUM Owner on 03/02/2019Verified Service
Pre-certified 2016 Murano suffered battery failure 5-days after taking delivery of car, stranding us at a funeral! Vehicle had to be towed to shop, but dealer made it right w/new battery and positive terminal cable. But Pre-cert team missed the failing OEM battery on 3-year old vehicle.
by Erika Morales Ortiz on 10/25/2019
Thank you so much for your positive comments about Fred Haas Nissan! Thank you so much again for your feedback! We hope you have a great day! John Hays IGeneral Manager | johnhays@fredhaasnissan.com | 281-516-6700
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Service Information
Top Services Performed
Based on CARFAX Service History, Fred Haas Nissan specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Fred Haas Nissan specializes in these makes, in addition to many others.
What do verified customers think about Fred Haas Nissan in Tomball, TX? Verified customers who visit Fred Haas Nissan in Tomball, TX rate this business 4.7 out of 5 stars, with 374 reviews.How can I contact Fred Haas Nissan in Tomball, TX? To reach the sales team at Fred Haas Nissan in Tomball, TX, call (833) 669-1949. To reach the service department, call (281) 626-8631How many used cars are for sale at Fred Haas Nissan in Tomball, TX? There are 551 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Fred Haas Nissan in Tomball, TX? There are 74 accident-free used cars for sale at this dealership.Does Fred Haas Nissan in Tomball, TX have a service center? Yes, Fred Haas Nissan in Tomball, TX does have a service center. You can contact the service department at (281) 626-8631.
