by 2009 VOLKSWAGEN JETTA SE/SEL Owner on 06/15/2026Verified Service
did not like making an appt and when arrive told car would not be looked at until next day. Costs an extra day
when car picked up check engine light was lit and should have been corrected before delivery. Issue was resolved in about 10 minutes but shouls not have occurred
by Findlay Volkswagen on 06/20/2026
Thank you for sharing your experience. We apologize for the inconvenience and frustration you encountered. We understand how disappointing it is to schedule an appointment and then learn that your vehicle would not be inspected until the following day, resulting in additional downtime.
We also regret that the check engine light was illuminated when your vehicle was returned. While we're glad the issue was resolved quickly, we agree that this should have been identified and addressed prior to delivery. Your feedback highlights areas where we can improve our communication and quality control processes.
We appreciate you bringing these concerns to our attention and value the opportunity to improve. Thank you for choosing us, and we hope to provide you with a much smoother experience in the future.
by 2023 VOLKSWAGEN TAOS S Owner on 05/24/2026Verified Service
They are great! They always get me in and out as I live 70 miles or so plus away from Vegas so they will always rake care of me. They off to take me to the stores but I prefer to stay they have complimentary coffee tea machines great huge machine for espresso cappuccino lounge area is comfy.
by Melisa Eichbauer on 06/02/2026
Thank you for your wonderful review! We're so glad to hear that our team consistently takes great care of you, especially with the long drive you make to visit us. We truly appreciate your loyalty and are happy to accommodate your schedule to get you in and out as efficiently as possible.
It's great to know you enjoy our customer lounge and complimentary refreshments while you wait. We strive to make every visit comfortable and convenient for our guests. Thank you again for choosing us, and we look forward to seeing you on your next visit!
by Dixie W. on 05/02/2026Verified Service
Everyone was so pleasant and helpful. the service was perfect the first time! other places I have taken my car for repair service we sloppy, way overcharged for everything. this was my first time using this dealership/service . I will from here on out only use this location for my VW GTI .Ive learned the hard way the good repair shops are hard to come by in our city. but my faith has been restored thanks to Findlay VW Henderson.
by Findlay Volkswagen on 06/02/2026
Thank you so much for taking the time to share your experience! We are truly honored by your kind words and thrilled to hear that your first visit with us exceeded your expectations.
Our team works hard to provide honest, high-quality service, and it's incredibly rewarding to know that we were able to restore your confidence in finding a trustworthy repair facility. We understand how frustrating past experiences can be, and we're grateful that you chose Findlay Volkswagen Henderson for your VW GTI.
Your loyalty means a great deal to us, and we look forward to being your trusted service partner for many years to come. Thank you again for your support and welcome to the Findlay VW Henderson family!
by 2017 VOLKSWAGEN GOLF S/WOLFSBURG Owner on 02/19/2026Verified Service
VW Findlay is a great shop. Every time I have visited the location is clean, the people are friendly and have yet to have any issues. The video break down and link that is sent after the vehicle is finished is a huge help and explains everything down.
by Findlay Volkswagen on 02/19/2026
Your satisfaction is paramount to our success. We try and make sure you understand why we service what we service and answer any questions you may have afterwards. Thank you for trusting us!
Peace, Love and V-Dub!!!
by 2018 VOLKSWAGEN BEETLE SE Owner on 01/12/2026Verified Service
I like that the yellow engine light doesn't light up , at least up to until 3 days later. However, as a try to open the trunk today, Sunday, it wouldn't unlock. It stacked! A lot of settings on the dash were changed but I don't mind that. I'm able to take care of the dash. But the trunk won't open. I may have to call and take it back.
by Findlay Volkswagen on 01/17/2026
Thank you for letting us know. We're glad the check engine light has stayed off, but we're sorry the trunk is now stuck and won't unlock. Please give us a call when you can so we can get you scheduled back in and take care of it right away.
by 2014 VOLKSWAGEN PASSAT SEL Owner on 10/20/2025Verified Service
Great service department that stands behind their work! Had an issue after having my a/c repaired @ 4 months ago - the issue turned out to be a blown fuse that was unrelated to the prior repair, but they reinspected and resolved the issue at no charge all in a few hours! Thank you Vinny!
by Findlay Volkswagen on 10/21/2025
Thank you so much for sharing your experience! We're happy to hear our service team and Vinny especially took great care of you and got everything resolved quickly. We always stand behind our work and appreciate the opportunity to make things right when something comes up. Thanks again for your trust and for being a valued customer!
by Martha M. on 09/11/2025Verified Service
First rate service. Had my VW serviced since 2018 when I bought it from them. Always took great care to explain in detail what needed to be done, took care of any servicing professionally and my car was well looked after. My service representative Brandi Magbual was outstanding. She even ordered me an Uber when servicing was going to take a bit longer.
by Findlay Volkswagen on 09/13/2025
Thank you for taking the time to share such an amazing review! We're thrilled to hear that you've trusted us with your VW since 2018 and that our team, especially Brandi, has consistently delivered professional, detailed, and caring service.
We'll be sure to share your kind words with Brandi she'll be so glad to know she made your visit easier, even arranging an Uber for you. We look forward to keeping your VW running perfectly for many more years!
by 2015 VOLKSWAGEN BEETLE 1.8T Owner on 09/11/2025Verified Service
I always have had the best service with Findley VW. The people are friendly. They also don't push sales on me. I have never experienced where they have tried to tell me my car needs more service done then actually needed which is rare anymore. I recommend Findley VW to anyone needing their VW serviced.
by Findlay Volkswagen on 09/13/2025
Wow, thank you for such a thoughtful review! We love hearing that our team's friendly approach and honest service have made a difference for you. Trust is so important, and we're proud to be the place you feel confident bringing your VW.
We truly appreciate your recommendation and look forward to keeping your car in great shape for many miles to come!
by 2013 VOLKSWAGEN JETTA BASE/S Owner on 08/27/2025Verified Service
Findlay VW to The Rescue!!! My battery died!!! It was at least 100 degrees outside and I am stranded. So I called Findlay VW because they fixed my car 2 weeks ago!!! Thank you Dina!!!! You Fixed Everything!!! Amazing!!! And then there is Evelyn who always knows what to do! She sent her crew over to my house and replaced my battery in 20 minutes. Thank you Findlay VW!!! Thanks Manuel!!! Thank you again Evelyn for your 5 Star Help!
by Findlay Volkswagen on 08/28/2025
When you live in a desert like we do, you clearly can't be out in the heat too long. We understand that and do everything in our power make sure you aren't out there for too long. Sorry your battery died, but thankful we were able to get someone out ASAP so you didn't burn up!
Peace, Love and V-Dub!!!
by 2001 VOLKSWAGEN CABRIO GLS Owner on 06/08/2026Verified Service
Took more than a few weeks to find and install the required repair part for my 25 year Cabrio. Communication could have been more frequent by dealer service department.
by Findlay Volkswagen on 06/08/2026
Thank you for your feedback and for trusting us with your Cabrio. We understand how frustrating it can be to wait for a repair, especially on a 25-year-old vehicle where parts can be difficult to source.
While we're glad we were ultimately able to locate and install the required part, we recognize that our communication throughout the process could have been better. Your comments have been shared with our service team as we continue working to improve our updates and follow-up during extended repairs.
We appreciate your patience and the opportunity to keep your Cabrio on the road, and we hope to provide you with a smoother experience in the future.
by 2018 VOLKSWAGEN BEETLE SE Owner on 05/31/2026Verified Service
Michaela is a very nice and knowledgeable service advisor. I agree with her advise as to what is most important.
by Findlay Volkswagen on 06/02/2026
Thank you for your kind review! We're delighted to hear that Michaela provided you with knowledgeable and helpful service. Building trust through honest recommendations and clear communication is very important to us, and we're glad you felt confident in her advice and guidance. We truly appreciate your feedback and look forward to assisting you again in the future!
by Joanna B. on 05/29/2026Verified Service
I love this place I get great customer service and great service on my vehicle. The staff is very nice and helpful, its the only place I trust servicing my vehicle.
by Findlay Volkswagen on 06/02/2026
Thank you so much for your wonderful review! We're honored to be the team you trust with your vehicle. Providing great customer service and quality vehicle care is what we strive for every day, and it's rewarding to hear that our staff has made such a positive impact on your experience. We truly appreciate your loyalty and kind words, and we look forward to taking care of you and your vehicle for many years to come!
by 2020 VOLKSWAGEN JETTA S/SE/R-LINE Owner on 04/27/2026Verified Service
Drive-up greeting/welcome, fast service by my service coordinator. Clear communication about service to be performed, and no up-sell on purchases. Seemed to be quite a bit longer wait than estimated.
by Findlay Volkswagen on 04/28/2026
Thank you for your thoughtful feedback! We're glad to hear you had a positive experience with the drive-up greeting, clear communication, and efficient service from your coordinator. We also appreciate you pointing out the longer-than-expected wait timewe understand how important it is to stay on schedule, and we'll use your feedback to improve our time estimates and communication. We hope to provide you with an even smoother visit next time!
by 2021 VOLKSWAGEN ID.4 PRO S Owner on 04/23/2026Verified Service
The dealer recommended new breaks. It turned out that I didn't needed them because they don't know how to measure. Incompetence at its best. Findlay VW in Henderson NV
by Findlay Volkswagen on 04/28/2026
Thank you for bringing this to our attention. We're sorry to hear about your experience and understand how frustrating this must have been. Providing accurate recommendations is very important to us, and we take concerns like this seriously. We would appreciate the opportunity to look into this further and review what happened. Please feel free to reach out to us directly so we can address your concerns and work toward making this right.
by 2024 VOLKSWAGEN ATLAS PEAK EDITION SEL Owner on 04/13/2026Verified Service
I was told that my service would take a certain amount of time and when it went over that time frame, there was no communication stating it would take longer. I just wish there was better communication at that point. Everything else was great.
by Findlay Volkswagen on 04/28/2026
Thank you for your feedbackwe truly appreciate you taking the time to share your experience. We sincerely apologize for the lack of communication when your service went beyond the expected timeframe. That's not the level of transparency we aim to provide. Your comments are valuable and will help us improve how we keep our customers informed. We're glad to hear everything else met your expectations, and we hope to provide you with an even better experience next time.
by 2024 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 04/10/2026Verified Service
As always, Michaela my service tech was super helpful and friendly. Her estimates for the work done were on point. The mechanics did their job correctly, timely and efficiently.
by 2023 LAND ROVER DISCOVERY HSE R-DYNAMIC Owner on 03/31/2026Verified Service
Very professional and ever there was attentive. The small service that we receive from Finley Volkswagen is always top rated for out essential needs
by Angie T. on 03/26/2026Verified Service
I like how they do a video explaining everything that they have checked or recommended to be repaired. Plus they order Uber so you are not stuck waiting at the shop.
by Findlay Volkswagen on 03/26/2026
Thank you for sharing this! We're so glad you found the service video helpfulthat transparency is really important to us so you can see exactly what our team is seeing.
And we're happy the Uber option made your visit more convenient too. We know your time is valuable, so we try to make the process as easy as possible.
We truly appreciate your feedback and look forward to taking care of you again!
by 2021 VOLKSWAGEN ATLAS SE Owner on 03/09/2026Verified Service
The service techs are attentive and helpful. I like the friendly environment of the dealership without pushy sales people. My vehicle always run great after the service.
by Findlay Volkswagen on 03/10/2026
Your car is important to you, and we want to make sure it's as safe and reliable as possible. Our techs take great pride in helping to maintain your car's integrity and reliability for as long as you own it. And our sales consultants understand that high stress situations are never enjoyable. They will never pressure you into a decision. They listen and put in the work to make sure you're heard. Thank you for trusting us!
Peace, Love and V-Dub!!!
by 2024 VOLKSWAGEN ATLAS CROSS SPORT SEL R-L Owner on 03/02/2026Verified Service
It went in for two problems, they fixed one.
Second problem was the navigation system, I have taken my Atlas in 4 separate times and they still haven't fixed the problem.
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Service Information
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1,851 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Findlay Volkswagen specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Findlay Volkswagen specializes in these makes, in addition to many others.
Honda
Jeep
Nissan
Toyota
Volkswagen
Shop Amenities
Complimentary Drinks
Free Wi-Fi
About Us
At the Henderson Volkswagen service center. You are not a number to us. Therefore, we ensure that our service appointments are timely and efficient. We will take care of your Volkswagen while it is in for routine maintenance or repair, and return it ...
What do verified customers think about Findlay Volkswagen in Henderson, NV?
Verified customers who visit Findlay Volkswagen in Henderson, NV rate this business 4.5 out of 5 stars, with 946 reviews. 1,851 customers favorited this location.
How can I contact Findlay Volkswagen in Henderson, NV?
To reach the sales team at Findlay Volkswagen in Henderson, NV, call (702) 558-6695. To reach the service department, call (702) 857-6820
How can I schedule a service appointment with Findlay Volkswagen in Henderson, NV?
