by 2020 GMC SIERRA K1500 SLT Owner on 02/11/2024Verified Service
Always a pleasant visit when I get my truck serviced here, Richard was working alone this morning and was very busy, but like always he still had time to greet me and treat me like I was his only customer. Thanks Richard for being a valued and caring member of the Doug Henry dealership.
by Doug Henry Buick GMC on 02/13/2024
Thank you for your business and thank you for taking the time to leave us this review. We are glad that we were able to get everything taken car of for you and make your visit such a positive one. We will be sure to pass your kind words along to Richard and the rest of our Service Department. If there is anything else that we can do to assist you do not hesitate to give us a call! Thank you again for allowing us the opportunity to earn your business and for your review. Until next time! Have a great day!
by 2023 BUICK ENVISION AVENIR Owner on 12/16/2023Verified Service
My car had to have the sunroof replaced and Doug Henry Body Shop really went above and beyond in completing this repair. Repair was completed in a very professional manner. We know our car will be fixed per factory specifications when they do the repairs!
by Doug Henry Buick GMC on 12/20/2023
Thank you for taking the time to leave us your review and thank you for choosing Doug Henry for your vehicle repair needs! We are glad that we were able to get your sunroof taken care of for you so you can get that worry out of your mind. If there is anything else that we can do for you or if you have any questions please do not hesitate to reach out! Once again, thank you for choosing Doug Henry of Goldsboro and have a great day!
by Robert S. on 04/20/2024Verified Shopper
I am still looking at vehicles, however Doug Henry has been very good and provides a great customer experience.
by Doug Henry Buick GMC on 04/22/2024
Thank you for taking the time to leave us this review! We appreciate the opportunity at earning your business and are glad to hear that you have been happy with your experience with us during your car buying process. If there is anything else that we can do for you please do not hesitate to reach out to us. Thank you again and have a great day!
by 2022 GMC CANYON DENALI Shopper on 02/28/2024Verified Purchase
It was great. People were very friendly and helpful. It's the second vehicle I have bought from this dealership. Would recomend this dealership to anyone.
by Doug Henry Buick GMC on 03/01/2024
Thank you so much for your business as well as taking the time to leave us this review about your experience with us here at Doug Henry Buick GMC. We are glad that we were able to earn your business and provide you with such a positive experience during your visit. If there is anything else that we can do for you then please do not hesitate to ask. Once again thank you so much and have a great day!
by 2015 BUICK ENCLAVE Owner on 02/20/2024Verified Service
My check engine light came on, and I went straight to Doug Henry Buick. Though it took several days, my car is repaired and working well. I appreciate the courtesy and professionalism that I receive when I go to Doug Henry Buick!
by Doug Henry Buick GMC on 02/27/2024
Thank you so much for choosing Doug Henry Buick GMC for your service needs. We apologize for the delay in repair but are glad that we were able to get your check engine light taken care of for you. If there is anything that we can do for you or if you just have any questions please do not hesitate to reach out to us! Once again, thank you for choosing Doug Henry Buick GMC for your service needs and allowing us the opportunity to earn your business! Have a great day!
by 2017 GMC TERRAIN SLE Owner on 01/29/2024Verified Service
excellent in the category of self-presentation, respectable, and work done on time. I just forgot to inquire about a free car wash (detailed in which I did not notice until I got home and read the bill.
by Doug Henry Buick GMC on 02/06/2024
Thank you so much for letting us know about your visit with us here at Doug Henry of Goldsboro and thank you for choosing us for your vehicle service needs. We are always happy to hear about customer experiences! Be sure to ask about the car wash on your next visit so see if our service department is still running the promotion! Thank you again for taking the time to let us know about your visit and thank you so much for allowing us the opportunity to earn your business. If there is anything that we can do for you in the future please do not hesitate to reach out!
by 2004 GMC YUKON Owner on 12/08/2023Verified Service
Everyone was professional. I received a ride to my home. I was informed with the problem along with the price. My truck was fixed in a timely manner. Fixed right the first time.
by Doug Henry Buick GMC on 12/09/2023
Thank you so much for choosing Doug Henry Buick GMC for your service needs and thank you for taking the time to leave us this review. We are glad that we could be of service and that your vehicle repairs were done quickly and to your satisfaction. If there is anything else that we can do for you please do not hesitate to ask! Thank you again for your business and review. Until next time! Have a great day!
by 2017 GMC TERRAIN SLE Owner on 11/06/2023Verified Service
My Experience went Doug Henry GMC went very well. Staff is always pleasant and make sure you are comfortable.They give you regular updates of the status of your vehicle.
by Doug Henry Buick GMC on 11/06/2023
Thank you for reaching out and thank you for your business! We are glad to that your recent experience with us was such a positive one and that our staff was a big part in helping to make that experience positive and your visit comfortable. Again, thank you for choosing Doug Henry Buick GMC for your service needs and thank you for telling us about your experience. Reviews like yours help us to know if we are on the right track and to keep us there. If there is anything else that we can do to assist you then please do not hesitate to reach out. Thank you again and have a great day!
by 2018 GMC YUKON DENALI XL Owner on 10/01/2023Verified Service
Doug Henry GMC was great ! I had a catastrophic engine failure and they helped me get the engine replaced, quickly with excellent service.
by Doug Henry Buick GMC on 10/11/2023
We hate that you were met with catastrophic failure on your vehicle but we are glad that we were able to get everything taken care of for you. Thank you for choosing Doug Henry of Goldsboro for your automotive service needs. If there is anything else that we can do for you please do not hesitate to reach out to us. Have a great day!
by 2023 BUICK ENVISION AVENIR Owner on 08/14/2023Verified Service
Easy to set up appointment and completed service on car quickly. They checked out car to make sure everything was at manufacturer specifications. Good customer service!
by Doug Henry Buick GMC on 08/31/2023
Thank you for choosing Doug Henry Buick GMC for your vehicle needs as well as taking the time to leave us this review! We are glad that we were able to get everything handled for you quickly so you can get back to enjoying your day. If anything else comes up or even if you just have a question please do not hesitate to reach out to us! We're here to help however we can! Thank you again and have a great day!
by 2013 GMC SIERRA K1500 SLT Owner on 06/23/2023Verified Service
My pickup needed some routine service. They did a great job at a reasonable price and completed it in a reasonable time. Overall well satisfied
by Doug Henry Buick GMC on 06/24/2023
Thank you for your review as well as for choosing Doug Henry Buick GMC for your service needs. We are glad to hear that our service department was able to get your routine service completed quickly and to your satisfaction. We strive for 100% client satisfaction and reviews like your help to let us know we are moving in the right direction. If there is anything else that we can assist you with please do not hesitate to reach out to us. Once again, thank you so much for your review and your business! Have a great day!
by 2022 GMC SIERRA K1500 SLT Owner on 06/07/2023Verified Service
Warranty call to install a chip. Service was completed quickly and professionally. Richard in the service department takes great care of me.
by Doug Henry Buick GMC on 06/09/2023
Thank you for taking time to leave us this review as well as highlight some of our staff that helped to make your visit such a positive one. We are glad that we were able to be of assistance when it come to your service needs. If there is anything else that we can do to assist you please do not hesitate to ask! Have a great day!
by 2015 GMC TERRAIN SLE Owner on 05/26/2023Verified Service
This was my second time in for the same recall service. First time I went for scheduled appointment on 5/9, part was used for a previous customer so I had to reschedule to the following week of 5/16.
by Doug Henry Buick GMC on 06/09/2023
Thank you for allowing us the opportunity to earn your service business. We apologize for the mishap with causing you to have to reschedule. We appreciate you taking the time to let us know about your experience with us. If there is anything else that we can do for you please do not hesitate to reach out! Have a great day!
by 2020 GMC SIERRA K1500 SLT Owner on 09/14/2022Verified Service
It is always a pleasant experience anytime
I have work done to my truck. The service staff is always friendly and take their time during their busy schedule to always greet me and answer any questions I have. Thanks again for just being good people.
Lance White
by Doug Henry Buick GMC on 10/03/2022
Thank you for your kind words and taking the time to let us know about your experience(s) with us here at Doug Henry Buick GMC. It's always nice to hear from our clients. If there is anything else that we can do to assist you please do not hesitate to reach out to us. Thank you again for taking the time to leave us this review and thank you for allowing us the opportunity to earn your business. Have a great day.
by 2020 GMC SIERRA K1500 SLT Owner on 08/21/2022Verified Service
Kathy and Richard in the service department are always so nice and professional every time I have something done to my truck, they always work me in when it fits my schedule. Doug Henry should be Honored to have such Great employees working for him. Thank you for always making my day a pleasurable one when Im there. (Lance White)
by Doug Henry Buick GMC on 09/12/2022
Thank you so much for your kind words and for taking the time to point out a couple members of our staff that helped to make your experience(s) such a positive one. Thank you for your high star rating as well! If there is anything else that we can do please do not hesitate to reach out to us. Have a great day!
by 2008 CADILLAC DTS Owner on 07/06/2021Verified Service
I always get excellent service @ Doug Henry. Ms. Cindy's smile reassures me that she's going to provide me great customer service and she delivers every time. My latest visit took a lot longer than expected but Cindy recognized the inconvenience and apologized immediately. Very good service indeed.
by Doug Henry Buick GMC on 07/09/2021
Thank you so much for leaving us such positive comments! We are always happy to hear from our clients and it's even better when the reviews are as positive as yours. We are so glad to hear that our staff are part of the reason that your visits are such positive ones. We do apologize that your most recent visit took longer than expected, but we are glad we were able to get your needs met. Once again, thank you for taking the time to leave us this review and if there is anything else that we can do for you please do not hesitate to reach out!
by 2020 GMC SIERRA K1500 SLT Owner on 04/21/2021Verified Service
Cindy and Richard are the most Customer Service driven people I have ever seen at any dealership Ive been to. Every time I go get my truck serviced or for any reason, every associate in the service department is kind and always greats me with a smile. Thank you for making every visit Pleasant. LPW
by Doug Henry Buick GMC on 04/23/2021
Thank you so much for your kind words about our Service Staff! We are always glad to here about experiences as positive as yours. We will be sure to pass your kind words along as well! We also want to thank you for continuing to allow us the opportunity to earn your service business as well as taking the time to let us know about your most recent visit. If there is anything else that you need or that we can assist with please do not hesitate to reach out to us. Thank you again! Until next time, have a great day!
by 2020 GMC SIERRA K1500 DENALI Owner on 11/14/2020Verified Service
I was not allowed to select a 0, or 1 star rating. After owning the vehicle for only 6 months and the vehicle had not been repaired, general motors had no solution to the repair, the dealership was unable to repair it so I traded the vehicle for a new Mazda.
0 star rating ! Extremely poor service !
by Doug Henry Buick GMC on 11/16/2020
Thank you for taking the time to let us know about your experience with Doug Henry Buick GMC Service Department. We regret that GM was unable to offer a solution for the issue you were having with your Sierra. When you have a vehicle issue with no solution(s) available it does make it difficult for our, or any, Service Department to solve the problem(s) and leave the client feeling their experience was a positive one with time well spent. Again, we regret that at your time of visiting our Service Department that General Motors did not offer a remedy for the issue(s) you were having with your Sierra. Thank you again for taking the time to let us know about your most recent visit with our Service Department. Please let us know if there is anything else that we can do for you. Have a great day.
by 2023 CHEVROLET TRAILBLAZER LS Owner on 03/26/2024Verified Service
Great service, friendly team. Out earlier than expected!
by Doug Henry Buck GMC on 03/29/2024
Thank you for taking the time to leave us this review. We are happy to have been able to earn your service business and are glad to know that we were able to get everything handled for you in a timely manner. If there is ever anything else that we can do to assist you then please do not hesitate to reach out to us. Thank you again and have a great day!
by 2017 BUICK ENCLAVE Owner on 03/17/2024Verified Service
Always a pleasure doing business with Doug Henry. Customer Service is the best!
by Doug Henry Buick GMC on 03/18/2024
Thank you so much for allowing us the opportunity to earn your service business and thank you for your kind words! We are so glad that we were able to make your recent visit with us such a positive one. If there is anything else that we can do for you, or is you simply have a question, do not hesitate to reach out to us. Thank you again and have a wonderful day!
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Service Information
979 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Doug Henry Buick GMC specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Doug Henry Buick GMC specializes in these makes, in addition to many others.
What do verified customers think about Doug Henry Buick GMC in Goldsboro, NC? Verified customers who visit Doug Henry Buick GMC in Goldsboro, NC rate this business 4.7 out of 5 stars, with 121 reviews. 979 customers favorited this location.How can I contact Doug Henry Buick GMC in Goldsboro, NC? To reach the sales team at Doug Henry Buick GMC in Goldsboro, NC, call (919) 213-8953. To reach the service department, call (919) 343-9334How many used cars are for sale at Doug Henry Buick GMC in Goldsboro, NC? There are 114 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Doug Henry Buick GMC in Goldsboro, NC? There are 47 accident-free used cars for sale at this dealership.What are the shop amenities offered by Doug Henry Buick GMC in Goldsboro, NC? Doug Henry Buick GMC in Goldsboro, NC offers the following amenities: Courtesy Shuttle and Free Wi-Fi.Does Doug Henry Buick GMC in Goldsboro, NC have a service center? Yes, Doug Henry Buick GMC in Goldsboro, NC does have a service center. You can contact the service department at (919) 343-9334.
