by 2004 TOYOTA RAV4 Owner on 03/07/2026Verified Service
Problem was with tire pressure signal on. Seemed resolved, but the signal didn't go off. Back 2 days later, no appointment and they took the car back right away. Everyone was so courteous, and they really listened to me. May have taken longer to get resolved, but they wanted to get it right. They always do work with me, consistent in quality and always a welcoming staff.
by 2014 TOYOTA RAV4 XLE Owner on 02/09/2026Verified Service
Staff was friendly and efficient. I had some light shopping I needed to do at the Sam's Club located close to the dealership and they kindly dropped me off and when my car was ready picked me up which was really appreciated- I didn't have to sit in a crowded waiting room, got some steps in and accomplished another item on my to do list win win
by ARON NELSON on 02/09/2026
Thanks for the great shout-out! We're so happy our shuttle service helped you make the most of your day. We'll be sure to tell the team how much you appreciated the ride. Enjoy your shopping haul and your freshly serviced car!
by 2011 TOYOTA RAV4 Owner on 02/06/2026Verified Service
I made the appointment online few days before. Drove right up for the appointment, they took care of me right away, kept me updated regarding the work that is being done. The mechanic also did a video of what he did to the car and his recommendation regarding the car. Very helpful, will take my car again.
by ARON NELSON on 02/09/2026
We love hearing this! It's our goal to make every visit as smooth as possible, from the moment you book online to the moment you drive away. We're so happy you enjoyed the video update from your mechanicit's one of our favorite ways to show our guests exactly what's going on under the hood. Thank you for choosing us, and we can't wait to serve you again!
by 2014 LEXUS ES 350 Owner on 02/05/2026Verified Service
Service was good, the only issue was the passenger seat was filthy when I picked the car up. Most likely the techs clothes were full of salt and dirt from performing his job.
I know they make seat covers. When conditions are such as the techs clothing is filthy, seat covers should be used.
Other than that, the service part was great.
by ARON NELSON on 02/09/2026
Thank you for bringing this to our attention. While we are glad the mechanical side of your service was "quick and easy," we failed in our commitment to return your car as clean as you left it. We have shared your comments with our shop foreman to ensure all techs are strictly following our interior protection protocols, including the use of seat and steering wheel covers. We value your 4-star rating and hope to earn that 5th star back during your next visit!
by 2014 TOYOTA RAV4 LTD Owner on 01/31/2026Verified Service
Good service rep at check in. This is the third Toyota battery I've had to replace. The last two counting this one in the past 2 1/2 years and it was only covered for 50%. I then had to pay the other half to get it replaced. Good service but prices are higher than most
by ARON NELSON on 02/02/2026
Thank you for the feedback. We are happy you received good service at check-in, but we hear your concerns about the battery warranty and our pricing. We want to ensure you're getting the best value possible, and we'll be sure to pass your comments along to our leadership team. We appreciate your continued business.
by 2023 TOYOTA RAV4 XLE PREMIUM Owner on 01/12/2026Verified Service
It was incredibly busy and i had a 7:30am appt. Everyone was friendly and working 2, however, there were some problems:
3 hrs long appt.
Wrong ticket on car/couldnt find keys.
No communication during service.
When they found my car key did not give me any general directions to locate.
No offer to wash or rinse as they usually do.
by ARON NELSON on 01/13/2026
I am sorry you had issues with your recent visit on January 2nd. Please call me at your earliest convenience so we can address this. 708-469-3628.
by 2018 TOYOTA RAV4 HV LE/LE PLUS/XLE Owner on 12/05/2025Verified Service
I asked the service representative to look at my trunk that had a loose latch and he made it worse my handed be screw latch and saying that my car needed to go to the bodyshop. I also requested a car wash but it wasn't done until I insisted-the service representative, Andy, said that he didn't want to take the risk of water getting into the trunk.
by ARON NELSON on 12/05/2025
I am sincerely sorry that your recent visit left you feeling more frustrated than when you arrived at our service department. I left you a voicemail regarding this situation and would appreciate the opportunity to discuss it further. Please call me at your earliest convenience at 708-469-3628 so we can work toward a resolution.
by 2020 TOYOTA HIGHLANDER PLATINUM Owner on 10/12/2025Verified Service
Easy in and easy out. Went in for maintenance agreement oil change and tire rotation and discovered that I also needed a brake system flush and AWD fluid and lube due to age of vehicle (5 years) and an air bag sensor recall. All of the work was done in three hours as promised.
by 2025 TOYOTA GRAND HIGHLANDER LE/XLE/L Owner on 09/21/2025Verified Service
The 5000 m service took about 1hr. and done on time. The exterior was washed. I would like to have someone explain all the options on the dashboard. The selling dealer did not take enough time when it was delivered, I do not find it "intuitive" as the selling dealer's salesman claimed.
by 2020 TOYOTA SIENNA XLE/LIMITED/PREM Owner on 09/18/2025Verified Service
Technician performing maintenance inspection inspected cabin filter *& recommended it be replaced.
The technician failed to put the cabin filter back along with the cover & reinstalling the glove compartment.
I informed the customer service person, and the technician was informed. The technician reinstalled the cabin filter, cover & glove compartment immediately. This lack of oversite was an inconvenience to the experience.
by 2023 TOYOTA RAV4 XLE PREMIUM Owner on 08/20/2025Verified Service
This visit was conducted the way it was in the past. With courtesy and care, Jordan and Austin presented a very good side of Continental Toyota ability to service clients. I left with the reassurance of knowing my concerns were respected and handled. I sent a review to Sonia? but it came back,so??
by 2020 TOYOTA RAV4 XLE/XSE Owner on 07/23/2025Verified Service
Joe Miglio, Andy Sánchez and all the team members of Toyota Continental La Grange are incredible, they always are so kind and supportive trying to give you the best experience and service, I really recommend you to check them out.
Thank you so much for being the best Dealer and Workshop for me and my car for the last five years.
by M M. on 05/07/2025Verified Service
They don't deserve a single star! Took my car in for a diagnostic test that they could not perform or do at all. what they did do is play guessing games and now I am out of hundreds of dollars because of their false recommendations. Avoid this place, they will rape your wallet!!
by Timothy S K. on 04/12/2025Verified Service
we are new to Toyota we have only been there a couple of times but each time the service has been very good. I would highly recommend it. Tried another dealer in Westmount three times and ended up leaving each time with no services performed, they really need to work on customer service. very rude people there! TIM K
by 2020 TOYOTA HIGHLANDER LIMITED/PLATIN Owner on 03/21/2025Verified Service
I was thankfully squeezed in towards the end of the day for a flat tire, was bounced around 3 different service advisors until I ended up with Kendrick. Kendrick was great, navigated my warranty and got me back on the road quickly. Really appreciated his hard work. Thanks
by 2025 TOYOTA COROLLA CROSS L Owner on 03/05/2026Verified Service
Dealership Owner Cheryl
Gold Star Customer Service noted always...
For every customer...
Immaculate environment
Original purchase ...2010
June 2025 Toyota Corolla Cross
Entire staff... Professional and friendly
ALWAYS
by ARON NELSON on 03/05/2026
Thank you Cynthia for the kind words and loyalty! It's great to know you had a gold star experience, and we aim to continue delivering that same standard every time you come in!
by 2021 TOYOTA CAMRY XLE Owner on 03/04/2026Verified Service
Wait was the quickest that I had. I never experienced this quickness at this facility since I started coming here.
The service people were great. Never had any problems with the service I received at this facility
by ARON NELSON on 03/04/2026
We truly appreciate your loyalty! It's great to hear that while you've always had problem-free service with us, today's visit set a new record for speed. Our "great service people" take pride in being both thorough and efficient, and we're glad we could get you back on the road faster than ever.
by 2017 TOYOTA RAV4 XLE Owner on 02/27/2026Verified Service
They told me my tire was unfixable and needed to buy a new tire for $341. I took it to a tire shop and they were able to fix it.
by ARON NELSON on 03/04/2026
We appreciate the feedback regarding your tire. We hope you have not lost faith in us to repair your vehicle. I will pass your review along to our team.
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 02/24/2026Verified Service
I liked the customer service but what I didn't like was when my car was returned to me my seats were pushed way back . I shouldn't have to re adjust my seat after each appointment..
by ARON NELSON on 02/25/2026
We truly appreciate your honesty! It is wonderful to hear you liked our service, but we are sorry that the seat adjustment dampened your experience. Your comfort is a top priority, and we agree that you shouldn't have to spend time readjusting after every appointment. We'll be sharing this with our service management team to see how we can better respect your vehicle's settings in the future.
by 2017 TOYOTA CAMRY HYBRID/LE/XLE/SE Owner on 02/24/2026Verified Service
Thorough visual inspection and video to share. I know I will have brake and router issues to repair next visit. I hate the expense but there are payment options.
by ARON NELSON on 02/25/2026
Thanks for the great shout-out! We are glad the video inspection provided the transparency you needed to plan for your upcoming brake and rotor service. We know expenses can add up, and we are happy our payment options can help ease the burden. We appreciate your business and look forward to seeing you at your next appointment!
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Service Information
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13,192 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Continental Toyota specializes in these services, in addition to many others.
Battery Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Continental Toyota specializes in these makes, in addition to many others.
What do verified customers think about Continental Toyota in Hodgkins, IL?
Verified customers who visit Continental Toyota in Hodgkins, IL rate this business 4.5 out of 5 stars, with 1,252 reviews. 13,192 customers favorited this location.
How can I contact Continental Toyota in Hodgkins, IL?
To reach the sales team at Continental Toyota in Hodgkins, IL, call (708) 554-7416. To reach the service department, call (708) 354-5800
How can I schedule a service appointment with Continental Toyota in Hodgkins, IL?
