by 2016 KIA FORTE SX Owner on 04/19/2024Verified Service
My only advice is, don't as a woman who has come in on her own to buy a car why her husband isn't there. And to suggest he may have better credit and can get her a better rate. I don't need my husband to buy a car, regardless of my credit. If I had wanted him there, I would've brought him there.
by 2016 KIA FORTE SX Owner on 04/05/2024Verified Service
1,000,000 out of 1,000!! One original owner! I did everything perfectly and on-time! All the receipts are with Angel and Autumn! I only used it for short trips, and always kept it impeccably clean!!!! I didn't eat or drink in my car!!! I respected my car perfectly 24-7-365!!!! Next owner do the same please for "Silver Bullet!" <3 <3 <3!!! Amazing perfect car!!!!!!!
by 2019 KIA SOUL Owner on 03/17/2024Verified Service
Adam H., in handling my stolen car repair was courteous, professional, diligent. Answered all of my questions. Got in touch with me and kept me updated. Responded quickly when I reached out. He adeptly interacted with myself and the insurance company, taking "care" in helping to resolve my claim. He was a Bright Light in the dim customer service world.
by 2021 KIA SOUL LX/X LINE/S Owner on 02/12/2024Verified Service
I had the most wonderful experience at Kia. I've gotten a few cars from dealerships but above all this was the best ever. I didn't even mind the wait. Very cordial and friendly. Especially the salesman and my finance person.
I know where I'll be getting my next car and I'd recommend them to anyone.
THANKS KIA.
by 2023 KIA SOUL LX/S Owner on 01/24/2024Verified Service
I have had the pleasure of working with Jeremy each time I have brought my car in for maintenance. He has made each visit as smooth as possible and always gets my car back to me in a timely manner. It's always nice and tidy when it is returned too! I don't write reviews often but wanted to let the good folks at KIA to know that they have an asset in Jeremy Halter. I will definitely be requesting my future appointments with him!
by 2022 KIA SOUL LX/X LINE/S Owner on 01/21/2024Verified Service
I was treated with respect and patience: while making my appointment and at the service center. I was impressed with my representative. He noted my mobility issues and addressed them when the car was ready to go. He is an asset to your service team and the reason for my rating. He is one of the reasons I continue to buy new cars from you. So far, that would be 3 Kia's. Thank you. Sandra Hodges
by 2023 KIA NIRO EX Owner on 01/07/2024Verified Service
Covered a basic oil change which we purchased a contract for when we bought the car, vacuuming and cleaning. Tried to upsell for unnecessary and expensive maintenance such as air filter change and tire rotation. $70 for tire rotation. I got it for free at Les Schwab.
by 2021 KIA K5 LXS Shopper on 12/11/2023Verified Purchase
They convinced me to buy a car at night the tires and brakes are bad which cost me extra couple of thousand of dollars to fix it,I'm not satisfied with the service. They also told me on the phone I will start payment after three months after the down payment but they only gave me one month. They wrote a wrong name and wrong address on the paperwork despite the fact I gave them my that has all my information. The service was not good
by 2021 VOLKSWAGEN TIGUAN/SE/R-LINEBLACK/SEL Owner on 11/23/2023Verified Service
They lied and are lazy. I know my tire had 2 places where thr tire was leaking which they sold me the car this way... and they aired tires up and reset my tire pressure and lost my valve stem cap and told me "My tech said nothing was wrong with your tire." I spray soapy water on tire and 2 different spots have bubbles forming from soapy water spray on tire where the holes are.
by 2018 CHEVROLET TRAVERSE LT Owner on 11/17/2023Verified Service
Car Pros is an exceptional example of teamwork in the automotive industry, as their primary goal is to ensure that I am placed in the perfect vehicle. My experience with them was nothing short of remarkable and ranks among the top when it comes to purchasing a car
by 2023 KIA SPORTAGE LX Owner on 11/02/2023Verified Service
Worst place to go! Went for an oil change next day low oil light came on had this on going problem for a week. Told me they forgot to reset the oil life wasn't that . Took 3 days off work for them to find out they had to update the computer after the oil change
by 2021 KIA SORENTO S Owner on 10/13/2023Verified Service
The service was excellent as the service crew greeted me a smile and explained what needed to be done. Service was completed on time and vehicle was even washed. The crew did what needed to be done with issues at the time and ensured the customer was happy Well Done! Thanks Car Pros for all you do!
by 2023 HYUNDAI IONIQ 5 SEL Shopper on 08/05/2023Verified Purchase
Car buying experience was ok however tge finance guy who did our paperwork charged me extra $636. I have tried getting in touch with him for 2 weeks, left messages with him and Sales person but never a call back. If you want service post purchase of the of the car, stay away from Car Pros!
by 2017 RAM LARAMIE Owner on 07/01/2023Verified Service
Bought a truck that I fell in love with. But very next day wheels or brakes making unbelievable noise like metal on metal. Been trying for 2weeks for them to fix and getting the run around. Will not recommend to anyone to purchase from Carpros Kia of Tacoma.
by 2017 KIA SOUL PLUS Owner on 05/06/2024Verified Service
Service department is always efficient at doing whatever maintenance my car needs. This time Jeremy even cut an anticipated 3 hour job in half, which was very much appreciated!
by 2023 KIA SORENTO SXP Owner on 04/29/2024Verified Service
The second time around was ok. They ordered the part wrong the first time and we had to reschedule a couple of weeks later.
by 2018 KIA SPORTAGE EX Owner on 04/26/2024Verified Service
After have a confirmed 9 AM appointment scheduled, the service on my Sportage did not start till 10:30. I was not pleased with having to wait 1 1/2 hours for a scheduled service appointment.
Maren Dunlap
by 2016 KIA OPTIMA SXL Owner on 04/26/2024Verified Service
I spent over 7000 for a new engine, the car died on me multiple Times after picking it up From the Kia dealership, I took it in to have it looked at just to be told that there's nothing wrong with it. My car is still dying on me.
by Sandra O. on 04/19/2024Verified Service
WE LOVE ANTHONY ! We love that he is attentive, prompt and great customer care!
He listens and execute!
His teams back him up!
We come back because of him. Thank you!
by 2022 KIA SOUL LX/X LINE/S Owner on 04/18/2024Verified Service
The car was serviced in a timely manner. The service representative was professional, kind, respectful and considerate of my physical limitations from my coming in until I departed the area. Thank you for caring about your customers.
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Service Information
6,393 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Car Pros Kia -Tacoma specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Top Makes Serviced
Based on CARFAX Service History, Car Pros Kia -Tacoma specializes in these makes, in addition to many others.
What do verified customers think about Car Pros Kia -Tacoma in Tacoma, WA? Verified customers who visit Car Pros Kia -Tacoma in Tacoma, WA rate this business 4.3 out of 5 stars, with 397 reviews. 6,393 customers favorited this location.How can I contact Car Pros Kia -Tacoma in Tacoma, WA? To reach the sales team at Car Pros Kia -Tacoma in Tacoma, WA, call (253) 830-2800. To reach the service department, call (253) 785-0429Does Car Pros Kia -Tacoma in Tacoma, WA have a service center? Yes, Car Pros Kia -Tacoma in Tacoma, WA does have a service center. You can contact the service department at (253) 785-0429.
