by 2019 HONDA ACCORD SPORT Owner on 01/17/2024Verified Service
I went in for an oil/filter, transmission fluid and brake fluid change, 4 new tires and alignment. They had specials that I was able to capitalize on. Money saved is always a plus. The wait time at the dealership wasn't bad at all. The service tech was awesome; very attentive. Friendly staff. This was my second visit at this location and I have no complaints.
by Customer Service on 02/07/2024
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2021 HONDA HR-V EXL Owner on 10/31/2023Verified Service
The only reason I am giving Bob Howards service a 1 star rating is they entered our mileage WRONG and said they would correct it for the records.
My car had 6,883 miles NOT 68,836 miles! I am retired and drive less than normal. They wanted to perform services for that higher mileage and we saw the error was our mileage was entered incorrectly. How do we correct this with Carfax?
by 2024 HONDA CR-V SPORT-L Owner on 05/09/2024Verified Service
Very friendly service department. Nobody really talked to me from the sales department when i walked through the lot.
by 2022 HONDA ODYSSEY ELITE Owner on 03/08/2024Verified Service
Zachary communicated very well with me all that was going on with my vehicle. I was very happy with the outcome, and got recalls done as well!
by Bob Howard Honda on 05/08/2024
It's fantastic to hear that you had a great experience and that Zachary provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
by 2023 HONDA PILOT ELITE Owner on 03/05/2024Verified Service
The service I received was nice and very welcoming. TJ was my advisor and I highly recommend him. I didn't have to wait that long and the waiting area was nice and relaxing.
by Bob Howard Honda on 05/08/2024
We're delighted to learn about your positive experience and the welcoming assistance provided by JT! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
by Liang L. on 03/03/2024Verified Service
This Honda service is full of cheating. I bought a second-hand car contract here, and I went back on my word. Let me go back to Honda service and sign a new contract with a better price than before
by Bob Howard Honda on 05/08/2024
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
by 2023 HONDA ACCORD LX Shopper on 02/21/2024Verified Shopper
Car was already sold, website wasn't updated. Dealer walked me around in circles for 30+ minutes till he realized. Was promised a callback, didn't happen.
by Bob Howard Honda on 05/08/2024
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
by 2019 HONDA CR-V EX Owner on 12/07/2023Verified Service
Zachary helped us out and he was great. Very professional, knowledgeable and helpful. Would highly recommend going here.
by 2006 HONDA CIVIC LX Owner on 11/15/2023Verified Service
Service Tech was great. He got me in and out in 30 minutes with no problems and the price of $5.95 was great.
by 2020 HONDA ODYSSEY EXL Owner on 10/03/2023Verified Service
Good and fast service but there were suggested service items that were way ahead of scheduled intervals provided by Honda. Christian did a great job communicating with me.
by 2021 HONDA CR-V TOURING Owner on 09/15/2023Verified Service
Not sure if their service center could get any better or more efficient. Benjamin is very personable and has a friendly professional demeanor. We have felt entirely satisfied with all of our last (3) service visits at Bob Howard.
by Customer Service on 09/19/2023
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2018 HONDA ACCORD SPORT Owner on 07/25/2023Verified Service
The video service along with text msg recommended fixes are helpful information to keep service process moving.The advisor communications also keep things moving before and after the service was rendered.
by Customer Service on 08/01/2023
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2019 HONDA ODYSSEY EXL Owner on 07/10/2023Verified Service
Great folks. Took a minute to get the parts I needed but once they came in my car was fixed the same day.
by Customer Service on 08/01/2023
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2020 HONDA PASSPORT ELITE Owner on 05/11/2023Verified Service
Quick, courteous and professional service. They provided a detailed report of the multi point inspection.
by Customer Service on 05/16/2023
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
by 2017 HONDA ACCORD EX Owner on 10/24/2022Verified Service
Zack was very nice and I rate him 5 stars, however this is the 3rd battery since I purchased the car new in 2017. I would recommend that you purchase a OEM battery rather than letting Honda mess with your car. I anticipate this new battery will only last for two more years. Shame on Honda. Wish there was some type of recall.
by Customer Service on 10/24/2022
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
by 2020 HONDA ODYSSEY EXL Owner on 10/19/2022Verified Service
Service was provided in a reasonable amount of time. They suggested alignment but did not provide a report indicating how far out of or how well the alignment was after completion. I have come to expect this and not sure why this and other details are not provided standard.
by Customer Service on 10/20/2022
Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner - General Manager - bgoodner@BobHowardAuto.com
by 2017 HONDA CR-V EXL Owner on 05/11/2022Verified Service
I switched to this dealership for my service needs because I feel like I receive quality customer service and they never try to upsell me or sell me anything that is not necessary.
I presented a coupon for this service and my service rep gave me an even better coupon. That was a pleasant surprise and much appreciated gesture.
by Customer Service on 05/11/2022
Thank you for your kind words! We are so glad we were able to provide you with a great service experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
by 2013 HONDA CR-V EXL Owner on 11/15/2021Verified Service
Last time I had the oil changed on this car they did not replace a plastic screw which holds the undercarriage shield in place. Before I left this time I had the Service Adviser crawl under the car to verify it was secure. No complaints and am satisfied.
by Customer Service on 11/15/2021
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
by 2014 HONDA ACCORD SPORT Owner on 07/06/2021Verified Service
I was pleased with the service but very disappointed that I had to wait 15 minutes for my scheduled service. Another gentleman pulled up in front of my car on the right and they were eager to help him. I had already been waiting for 10 minutes for someone to check in with me. There was only one person helping in the Bay Area and 2 others were working in their closed sliding glass doors.
by Customer Service on 07/23/2021
Sorry you had to wait. We do have another advisor that is starting next week. This should help with the wait times. Thanks for your feedback.
Brett Goodner
General Manager
by Tina P. on 09/22/2020Verified Service
I scheduled my appointment days in advance but still had a long wait time. They seemed overbooked and busy. Had oil change and tire rotation. Tire pressure warning came on after leaving. Had to return. Was told tires were overfilled. Pressure was adjusted. Visit took 2 hours. Great customer service. Will continue getting service done here.
by Customer Service on 09/23/2020
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
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Service Information
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Top Services Performed
Based on CARFAX Service History, Bob Howard Honda specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Bob Howard Honda specializes in these makes, in addition to many others.
What do verified customers think about Bob Howard Honda in Oklahoma City, OK? Verified customers who visit Bob Howard Honda in Oklahoma City, OK rate this business 4.3 out of 5 stars, with 203 reviews.How can I contact Bob Howard Honda in Oklahoma City, OK? To reach the sales team at Bob Howard Honda in Oklahoma City, OK, call (405) 251-6382. To reach the service department, call (405) 753-8700How many used cars are for sale at Bob Howard Honda in Oklahoma City, OK? There are 191 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Bob Howard Honda in Oklahoma City, OK? There are 52 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Bob Howard Honda in Oklahoma City, OK? You can schedule a service appointment at Bob Howard Honda in Oklahoma City, OK through CARFAX.Does Bob Howard Honda in Oklahoma City, OK have a service center? Yes, Bob Howard Honda in Oklahoma City, OK does have a service center. You can contact the service department at (405) 753-8700.
