When looked at in person Car had VISIBLE damage/repairs that were not on Carfax. Rep didn't even try to deny it when we came back and told him. We didn't even take the car for the test drive, that's how obvious it was that it wasn't what they said. Guy just tried to play dumb about it so we left.
by Bill S., Dealer Principal on 03/08/2024
We offer our customers the most transparent pre-owned car buying experience anywhere. Every vehicle we offer for sale has a free Carfax linked to the vehicle listing, regardless of the content. Unlike many other dealers, who do not provide a Carfax at all, or only link reports that do not show prior repairs, we provide one with every vehicle.
The Carfax in this case listed "prior damage", but Carfax does not typically list normal wear and tear, commonly found on a pre-owned vehicle.
While we regret the vehicle did not meet the standards of this reviewer, we're happy to say the vehicle sold in in less than 2 weeks to a repeat customer, who has purchased 2 other vehicles from us previously.
Pre-owned vehicles come in many shapes and sizes. Different years, mileage, and yes, various levels of wear and tear. What's acceptable to one customer, may not be to another. What customers can count on is that every one of our vehicles is fully safety checked, serviced, and reconditioned. There's areason why more car shoppers choose our dealership over any other in New Jersey.
by Don B. on 01/09/2024Verified Purchase
The sales consultant I worked with was Derek Massio, he was very informative and was easy to work with, absent the normal high pressure to purchase a vehicle I've experienced over the years with other dealerships and their representatives. I highly recommend Automotive Avenues, and their efficient administrative team allowing me to purchase the vehicle I had been looking for without an appointment within a couple of hours.
by Gerald T. on 10/27/2023Verified Shopper
the jeep was unavailable i was so interested in it some one left a deposit on it i love that style and that jeep trackhawk i really want one of that style thank you
by William C. on 10/11/2023Verified Shopper
They wouldnt let me drive one of the cars without taking a credit statement that is outrageous very poor management.
by Bill S., Dealer Principal on 10/25/2023
Customers are always welcome to test drive the vehicle or vehicles they are interested in. In cases of very expensive vehicles, typically $70,000 or more, there are occasions when we may request a credit application prior to a test drive.
by Gary M. on 09/10/2023Verified Purchase
They had a car I was looking for, it was very clean and had most of the features I was looking for. They gave me a trade in deal on my car(not the best deal) but one I could use as part of my down payment.Very busy place with lots of salespeople.
by Maria S. on 07/29/2023Verified Shopper
Will not budge will not negotiate price. I really was going to buy the van but their remark was we are going to sell it anyways because we sell 800 cars a month. I understand that I'm building my credit but I felt devastated.
by Bill S., Dealer Principal on 10/25/2023
In the interests of providing a stress free shopping experience, all our vehicles are offered at one low, "no haggle" price. Our goal is to remove the anxiety that comes with the long, drawn out negotiation, which has become all too common at dealerships. We want our customers to focus on finding the vehicle that best suits their needs, as opposed to worrying about whether they are getting the best price available.
by Darlene K. on 07/11/2023Verified Purchase
All of the staff members were friendly and very helpful. This was the best experience I have had in buying a car.
by William M. on 06/29/2023Verified Purchase
Very pleasant to deal with and bought the car. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
by David J. on 10/17/2020Verified Purchase
After Searching for my Dream Car for over a year
I Finally found it at Automotive Avenue.
Rick Mory was Awesome He Made Everything about an Out of State Transactions safe and Comfortable Experience.
Thank You Rick for you Honesty/integrity and Professionalism.
Sincerely David Jones
Elk Grove Ca.
by Mandy K. on 09/23/2020Verified Purchase
Salesperson Dmitry was very nice..Test drove the Ford Explorer..Loved it...Whatever the price is on the vehicle that is the price...You cannot haggle price...I still wanted to shop around..Came back 12 days later and bought the SUV...AA detailed the SUV, new floor mats and a full tank of gas...
by Angele B. on 08/21/2020Verified Shopper
Sadly, someone purchased the vehicle before I could get to it and nothing else was available in my range. My experience with them was great. They communicated that the car was sold before having drive an hour to get to them but since they had other vehicles we went anyway. Very friendly and the sales person said "We all work together!" before I left which is something you don't hear from other dealers.
by Valeria G. on 03/24/2020Verified Purchase
The price of the vehicle was very reasonable, but they have put a "lowjack" on every car that costs you about $800 and then they push a 100,000 mile extended warranty on you, so by the time you walk out, you have spent considerably more than the price of the car. However, I did buy a Trax from them and am very happy with it.
by Bill Solko on 03/25/2020
Valeria,
I'm glad to hear that you're happy with your vehicle but disappointed that you feel we somehow forced you to buy something you did not want. We offer several products to protect our customers from theft, physical damage, and mechanical breakdown, but every one is optional.
The coverage you purchased for only $1,114 protects your vehicle for 6 years or 100,000 miles, whichever comes first. This is factory style coverage which means everything is covered with the exception of regular maintenance (tires, brakes, oil changes, etc.) If anyone reading this is wondering why the price is so low it's because we gave you this coverage at our cost because we wanted to provide you with the highest level of coverage but understood you were on a budget.
Regardless, the last thing we want is for a customer to feel they were pushed to buy something they did not want so I am happy to cancel the products you purchased. I have already left you a voice message as well so please give me a call back so I can have the coverage's you no longer want removed.
Regards,
Bill S., Dealer Principal
by Gary J. on 10/27/2019Verified Purchase
I would have liked another $1,000 for my trade-in, but theirs was still the best offer I received. They do not negotiate on their price, either, but they tell you that on their website. I do believe that i got a very good price anyway. All in all, it was a decent experience. No pressure and they did reduce the price on a service warranty by a good amount.
by William R. on 03/25/2024Verified Shopper
Debra was very professional and nice. Car was sold before I could get there
by Kahmal E. on 01/26/2024Verified Shopper
Just talked. No decisions made yet, poor negotiations but still working at it.
by Ebenezer A. on 11/19/2023Verified Shopper
I chose a different vehicle from a different dealership. I didn't purchase this vehicle.
by Lenny B. on 10/24/2023Verified Shopper
The car I was interested in was sold but a pleasant experience
by Bobby S. on 09/16/2023Verified Shopper
Well. I kept getting handed off from one person to another, and very few of them announced their titles just that any issue or thought I had would be handled down the line, though it never was. For example, the first contact saidwe can set up a video call. That never happened. Then another guy (who I assume was more managerial) who answered the same text line indicated they dont do that sort of thing. They werent rude or anything, just not incredibly helpful to someone trying to buy a car from another state.
by Mac H. on 07/24/2023Verified Shopper
Dealer prices used vehicles way above even original MSRP. Why?
by Bill S. on 07/25/2023
While most pre-owned vehicles sell for a fraction of their original MSRP, there are exceptions. In some cases, vehicles in very short supply may still sell for prices in excess of their original MSRP. This is the case of the Ford Maverick, which has been in such short supply that Ford has previously stopped accepting orders for. As much as we'd like to, we have no ability to increase production of high demand vehicles as those decisions lie with the manufacturer.
by Opeyemi O. on 06/22/2023Verified Purchase
awesome experience at this dealership. bought a nice gls 450.
What do verified customers think about Automotive Avenues in Wall Township, NJ? Verified customers who visit Automotive Avenues in Wall Township, NJ rate this business 3.8 out of 5 stars, with 100 reviews.How can I contact Automotive Avenues in Wall Township, NJ? To reach the sales team at Automotive Avenues in Wall Township, NJ, call (833) 615-0419How many used cars are for sale at Automotive Avenues in Wall Township, NJ? There are 771 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Automotive Avenues in Wall Township, NJ? There are 321 accident-free used cars for sale at this dealership.
