by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 03/26/2024Verified Service
I got in at the scheduled time and the service was completed before the estimated completion time. Hannah also went over the completed services, potential services needed, but didn't pressure me to get them done right then, which I appreciated. Every time I go in, she always gives me superior service as a service advisor.
by Katie C on 03/27/2024
We're thrilled to hear about your positive experience with Hannah! It's fantastic that she provided you with superior service as a service advisor and ensured that your service was completed promptly and efficiently. We're glad she went over the completed services and potential future needs without pressuring you. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support! #CustomerSatisfaction #SuperiorService
by Ariana S. on 12/28/2023Verified Shopper
They're your typical dealer looking only to make extra money off their customers with the usual sales tactics and try to convince you into coming in to the dealership instead of just answering a simple question on how much the vehicle is out the door.
by Katie C on 01/02/2024
Thank you for taking the time to review your experience with our staff at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Andrew Siegers
Owner Loyalty Manager
Lithia Nissan of Clovis
asiegers@lithia.com
559-297-6919
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 11/09/2023Verified Service
They said rear brake pad was at 4mm and front 9mm. Wife was worried, so I bought new pads from Advanced Auto ( top of the line ) could hardly see a difference !!!!!!!! I guess this is how you hope to get repair business , by scarring the female customers ????????
by Katie C on 11/10/2023
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Howard Robinson
Service Director
Lithia Nissan of Clovis
howardrobinson@lithia.com
559-297-6919
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 09/11/2023Verified Service
My Nissan Path Finder 2019 was revise because need it a oil change
i request to check of a light that was showing on they charge me 200 dollars to reset the car dash computer system and the light keeps showing on what should i do?
im very unsatisfied.
Edgar Orellana
by Lithia Nissan of Clovis on 09/11/2023
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Fred Erese
Service Manager
Lithia Nissan of Clovis
ferese@lithia.com
5592976919
by 2010 CHEVROLET SILVERADO C1500 LT Owner on 08/10/2023Verified Service
I got screwed because of their mess up.. they left me with unsafe tires and I'm a senior citizen.. they kept me there an hour and a half so they could tell me their not gonna do anything.. they jacked me good left my vehicle in terrible working order ( struts left loose ) and it jacked my tires.. worst deal terrible service and far as I'm concerned they owe me 750 dollars
by Lithia Nissan of Clovis on 08/14/2023
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Fred Erese
Service Manager
Lithia Nissan of Clovis
ferese@lithia.com
5592976919
by 2021 NISSAN FRONTIER S/SV Owner on 08/06/2023Verified Service
Service department loss adapter to do transmission fluid replacement , second person that helped me quoted wrong cost , finally the last person helped me out got it all done help me out made everything good she was the one that made a bad situation better and I appreciate her for all her help thank you
by Lithia Nissan of Clovis on 08/07/2023
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Fred Erese
Service Manager
Lithia Nissan of Clovis
ferese@lithia.com
5592976919
by 2019 GMC SIERRA K1500 DENALI Owner on 07/26/2023Verified Service
The customer service was very good. The only thing I wish they had was a shuttle service to the nearest shopping centers or restaurants. There is no sidewalks in the heavily used Herndon avenue where the shop is located. Walking would be too dangerous.
by Lithia Nissan of Clovis on 07/27/2023
Thank you so much for a great review and we look forward to seeing you on your next visit.
by 2018 HONDA PILOT EXL Owner on 06/16/2023Verified Service
Only came here because I have warranty through them. They only work on non-Nissan vehicles Thursday and Fridays if you can get an appointment. They had my car for a week and didn't work on it. I had to call multiple times just to get an update on my car. Luckily my car still has a manufacture warranty and I took it to Honda North. They were able to fix my car the same day I took it in.
by Lithia Nissan of Clovis on 06/19/2023
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Fred Erese
Service Manager
Lithia Nissan of Clovis
ferese@lithia.com
5592976919
by 2017 NISSAN MAXIMA 3.5S/SV/SL/SR/PLAT Owner on 05/16/2023Verified Service
I love the service at Lithia. Everyone is very professional and friendly. I always feel like my car is is in good hands. Hannah is exceptional though! Thank you!!!! I appreciate being able to pick up my car after the service office closed. The online payment option is outstanding! (Sorry to the nice guy who had to work late on a Saturday.)
by Lithia Nissan of Clovis on 05/17/2023
It's great to hear that Hannah took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit. Our goal is to give everyone a 5-star experience.
by 2022 MITSUBISHI OUTLANDER SEL/SEL SPECIAL Owner on 04/13/2024Verified Service
Had a scheduled appt for 9:15am. Hadn't heard back so I called at 2:15pm. Service had forgot about my service and I didn't get my car back until 5:20 pm. Maybe better next time!!
by Katie C on 04/15/2024
I'm really sorry to hear about the delay you experienced with your appointment. That's not the level of service we aim to provide. Your time is valuable, and we apologize for any inconvenience caused by the oversight. We appreciate your feedback and will strive to do better in the future. If there's anything we can do to make it up to you, please don't hesitate to let us know.
by 2017 NISSAN JUKE S/SV/SL/NISMO Owner on 04/13/2024Verified Service
I received my vehicle back way faster than expected. Hannah is always amazing! I love the video update of my vehicle. I had a few extra items taken care of because of the video!
by Katie C on 04/15/2024
It's fantastic to hear that you had such a positive experience with us! We strive to exceed expectations and provide top-notch service to all our customers. Hannah and the team are dedicated to ensuring your satisfaction, and we're glad you appreciated the video updates of your vehicle. If you ever need anything else, feel free to reach out. We're here to help!
by 2012 NISSAN SENTRA/S/SR/SL Owner on 04/09/2024Verified Service
It was excellent service, they sent me videos on my car to let me know that my air filter, brakes, tires, and battery was good.
by Katie C on 04/10/2024
That's fantastic to hear! It sounds like they provided thorough and proactive service. If you have any other feedback or need assistance with anything else, feel free to let me know!
by 2019 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 04/05/2024Verified Service
It was good just a super long wait . I wish they would have told me when I scheduled that they were making my appointment during lunch breaks so I could have chosen a different time .
by Katie C on 04/08/2024
I understand your frustration with the long wait time. We apologize for any inconvenience caused by scheduling your appointment during our lunch breaks. Your feedback is valuable, and we'll work to ensure better communication in the future. Thank you for bringing this to our attention.
by 2022 NISSAN KICKS S Owner on 04/01/2024Verified Service
Was told my issue was under warranty then after 5hour all they did was check my filters again after they had just changed them a week ago and yhe issue I came in for was denied
by Katie C on 04/01/2024
I'm sorry to hear about your experience. It sounds like there was a misunderstanding regarding the warranty coverage and the resolution of your issue. Your feedback is important to us, and we apologize for any inconvenience this may have caused. We strive to provide accurate information and efficient service to all our customers, and we regret that we fell short in your case. If you'd like to discuss this matter further or explore alternative solutions, please don't hesitate to reach out to us. We're here to help and ensure your concerns are addressed appropriately.
by 2015 NISSAN 370Z/TOR/SP/SPTC/NIS/NIST Owner on 03/16/2024Verified Service
Continued exceptional service and care rendered by the Service Representatives and their associates. True appreciation and Hat's Off! Stay ever so blessed and endearing!
by Katie Su on 03/20/2024
Your kind words are truly appreciated! We're thrilled to hear that you continue to receive exceptional service and care from our Service Representatives and their associates. Thank you for your continued support and encouragement. We're committed to providing the best experience possible for our customers. If there's anything more we can do for you, please don't hesitate to reach out. Wishing you continued blessings and all the best! #CustomerAppreciation #ExceptionalService
by 2019 NISSAN ALTIMA SV Owner on 03/14/2024Verified Service
Came for appt. Hannah is excellent. She checked us in and we were ready to go in less than an hour. Very efficient and job well done on our carl
by Katie C on 03/14/2024
It's wonderful to hear about your positive experience with Hannah! We're delighted that she provided excellent service, checking you in promptly and efficiently. Thank you for acknowledging her efforts and for your kind words. If there's anything more we can assist you with or if you have further feedback to share, feel free to let us know. Safe travels! #CustomerSatisfaction #EfficientService
by 2012 BUICK LACROSSE PREMIUM Owner on 03/10/2024Verified Service
Overall was good just took 7 1/2 hrs for an oil change. Only bad thing I can say is no communication about a time frame
by Katie C on 03/11/2024
Thank you for sharing your feedback about your overall experience. While we're glad to hear it was good, we apologize for the inconvenience of the extended wait time for an oil change. Your point about communication on the timeframe is valuable, and we'll strive to improve in that aspect. If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out. We appreciate your understanding and look forward to serving you better in the future. #CustomerFeedback #ContinuousImprovement
by 2021 NISSAN ROGUE SV Owner on 02/24/2024Verified Service
I'm very happy to have Tim ba k as my service advisor. Everything went well with service. Took less time than I expected.
by Katie C on 02/28/2024
Fantastic to hear that you had a positive experience with Tim as your service advisor! We're thrilled everything went well and was completed in less time than expected. If you ever need further assistance or have any questions, Tim and the team are here for you. Safe travels and thank you for choosing us! #CustomerSatisfaction #EfficientService
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on 02/17/2024Verified Service
Helpful, good advice was given and not aggressive on trying to upsell or cross sell additional services which I experienced in the past.
by Katie C on 02/21/2024
Thanks a bunch for sharing your experience! We're thrilled to hear our team provided helpful advice without the aggressive upselling. Your satisfaction is our priority, and we're here for a smooth and positive experience. If there's anything else you need or want to share, feel free to reach out. Safe travels, and thanks for choosing us!
by 2010 FORD EDGE SEL Owner on 02/04/2024Verified Service
Two hours and twenty minutes that's with an appt. Thinking canceling my life time warranty start going to Jiffy Lube.
by Katie C on 02/05/2024
Thank you for taking the time to review your experience at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience.
Respectfully,
Howard Robinson
Service Manager
Lithia Nissan of Clovis
howardrobinson@lithia.com
559-297-6919
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Service Information
3,814 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Lithia Nissan of Clovis specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lithia Nissan of Clovis specializes in these makes, in addition to many others.
What do verified customers think about Lithia Nissan of Clovis in Clovis, CA? Verified customers who visit Lithia Nissan of Clovis in Clovis, CA rate this business 4 out of 5 stars, with 491 reviews. 3,814 customers favorited this location.How can I contact Lithia Nissan of Clovis in Clovis, CA? To reach the sales team at Lithia Nissan of Clovis in Clovis, CA, call (844) 934-1639. To reach the service department, call (559) 297-6919How many used cars are for sale at Lithia Nissan of Clovis in Clovis, CA? There are 413 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Lithia Nissan of Clovis in Clovis, CA? There are 157 accident-free used cars for sale at this dealership.Does Lithia Nissan of Clovis in Clovis, CA have a service center? Yes, Lithia Nissan of Clovis in Clovis, CA does have a service center. You can contact the service department at (559) 297-6919.
