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CARFAX Consumers Recognize Top-Rated Service Shops

Verified Customer Ratings Used to Name CARFAX Top-Rated Service Shops of 2019

CENTREVILLE, Va. (May 20, 2020)  Car owners can now identify CARFAX Top-Rated Service Shops when they’re looking to perform repairs or maintenance on their vehicles. The service shops recognized on the list have an average star rating of 4.77 out of five based on verified customer reviews from CARFAX Car Care members (formerly myCARFAX).

“Our goal is help car owners make confident decisions,” said Mike Liou, head of Service Marketing at CARFAX. “We have over 10 million active Car Care subscribers who use the program to help keep up with maintenance and recalls on their vehicles. We want to utilize this community to highlight the service shops who are going above and beyond when it comes to customer care, and we do so with reviews from only verfied customers.”

This week, the Top-Rated Service Shops will begin receiving digital assets they can use in their online presence to highlight their exceptional ratings, including on social media using #CARFAXtopshop.

In February, CARFAX also launched the first-ever Top-Rated Dealer award to car dealerships based on more than a million verified reviews.


CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.