Car Recall: Tesla Model X Power Steering Loss

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By | 2020-02-14T11:35:44+00:00 February 14, 2020 - 11:35AM|Recalls|

 

Tesla Model X

Tesla Model X / Photo Credit: Tesla

Tesla is recalling 14,193 of its 2015-16 Model X SUVs because bolts can rust and break over time, ultimately causing the power steering to fail, according to the National Highway Traffic Safety Administration. The loss of power steering, particularly at low speeds, can make the SUV harder to steer, raising the risk of a crash.

What’s the Problem?

When exposed to long-term, high-corrosion environments (such as areas with road salt), aluminum bolts that attach the power steering gear assist motor to the housing may corrode and weaken. If these bolts fracture, the power steering gear assist motor may move, causing the transmission belt to slip, resulting in reduced or lost power steering assist.

Vehicles Involved

14,193 of the 2015-16 Tesla Model X SUVs built from Dec. 31, 2014 through Oct. 18, 2016.

What’s the Fix?

Tesla Service Centers will replace the bolts with coated steel bolts and add a corrosion-preventative sealer. If the mounting bolts are found to be broken, or break during removal, a new steering gear will be installed. Work will be done at no charge to owners.

What Owners Should Do

You can find out whether the recall affects your vehicle by using Carfax’s recall check tool.

Tesla has not said when the recall will begin.

If your vehicle is affected, you should check with your local dealer to see if they have received instructions on how to perform the repair and if they have the necessary parts. You can use this page to find the best local repair shops through Carfax.

To speak to a Tesla representative directly, please call (877) 798-3752.

Tesla Campaign Number

There is no campaign number.

NHTSA Campaign Number

20V062

Get Automatic Recall Alerts for Your Car With Carfax Car Care

If you’d rather not wait for your recall notices to arrive in the U.S. mail, sign up for Carfax Car Care. Simply enter your license plate information, and we’ll send you alerts if any new recalls are issued for your car. Carfax Car Care can also alert you when it’s time to service your car, renew your registration and more.

If you have questions about this story, please contact us at Editors@carfax.com

About the Author:

Even before I became an automotive journalist, I’d been a car guy. I was born and raised in Los Angeles, where you drive everywhere, even if it’s just next door. That has led to a lifetime of keeping up with models, trends and technological advances. I’m the Executive Editor at Carfax; before that I worked at Consumer Reports, and before that I had a long stint as Editor-in-Chief at Cars.com. Before turning to automotive, I spent two decades in newspapers, including 11 years at the Chicago Tribune. I’m married with three grown children and live in Northern Virginia.