Based on CARFAX Service History, Tuffy Auto Service Center of Rockford performs these services & works on these makes the most.
Chevrolet • Ford • Toyota • Honda • Dodge
Oil Change • Steering & Suspension • Engine Service & Repair
"Good people at Tuffys service"
"great people! great service! great deals! great knowledge!"
"Towing a trailer and having a brake line burst is not fun. Tuffy's made quick work of it and we can stop safely again."
"You guys are wonderful as usual"
"You guys are always so nice when I come in and do a wonderful job at taking care of my car."
"Excellent work, fixed what marks automotive couldnt find"
"Excellent service, great staff, nice place to go."
"You guys are so great at what you do. My son loves coming there to play with toys and have a snack while we wait."
Thank you so much for your kind review. We are a family owned business and we try to treat everyone like family. I am glad we met your highest expectations!
"great job. but little bit waiting a least 2 hrs"
Thank you for your highest rating. We try to keep things moving along in order to get to everyone as soon as possible, but sometimes an unexpected issue will arise while repairing a vehicle, or more often the guest asks us to do some additional work...
"They were a little understaffed thanks to some last minute absences, but the guys who were there did a spectacular job addressing every issue I came in with as soon as they could."
Thank you very much for taking the time to leave us a review. We try to keep a full staff so everyone can be taken care of in a timely manner. Thank you for your understanding and your trust in us to service your vehicle.
"Great service !!!!!!"
Thank you very much. I am glad we met your highest expectations
"They always handle my vehicle with care and are very professional"
Thank you for your kind review. We are honored to be trusted to service your vehicles.
"I had a wonderful experience with Tuffys. The desk lady as well as the service tech were very helpful explaining everything to me."
Thank you so much for your trust in us. Gina does a great job for us at the front counter and driving our free customer shuttle, and we are lucky to have her on our team. Our techs are ASE certified and can advise you on what needs to be taken care o...
"Brought it in to get front diff bushing replaced. I dropped $2k for services(bushing and other items), only later to find out the did not do the front bushing repair. When I called them they were hostile and not understanding. It wasn't until I was on the phone with them for like 20 minutes and I told them that I had all the calls recorded(they told me I need to listen to them because obviously I don't remember the convo)that they offered me minor compensation if I spend more money there."
Wow-I am so sorry you had that experience. I have looked in our records-I cannot find that we replaced bushings on a Grand Cherokee in December or in November. Are you sure you have the right shop? Please call me (Jim) @ Tuffy Rockford so I can under...
"Amazing, Grade A+, Would smash"