by 2011 MAZDA MX-5 MIATA Owner on 09/28/2024Verified Service
I was told the service I thought I needed wasn't necessary, saving me money. What's better than that.
by 2020 MAZDA CX-5 GRAND TOURING Owner on 04/28/2024Verified Service
Service was prompt and efficient. Car needed oil/filter change; brakes at front and rear; tire rotation. Had a courtesy vehicle. Great work by all.
by Carla R. on 04/18/2024Verified Service
My oil change was done on time. I watched the video and listened to all was said to my performance of my car. Thought the video tool was a plus. And the service writer was excellent in her performance.
by 2017 MAZDA CX-5 SPORT Owner on 01/18/2024Verified Service
Always good customer service, very efficient with updates on status. Minimal wait time. Very through.
by West Herr Mazda of Canandaigua on 01/18/2024
We're so glad to hear this! Thank you for choosing West Herr!
by 2017 MAZDA CX-5 SPORT Owner on 12/27/2023Verified Service
Always a pleasant experience, wait time is minimal, very through with checking car over. Great communication and customer service.
by 2018 MAZDA CX-5 SPORT Owner on 12/01/2023Verified Service
Very efficient inspection done on my vehicle, as well as friendly staff and a complimentary cleanup of my vehicle.
by 2021 MAZDA CX-5 SPORT Owner on 10/16/2023Verified Service
They were nice, went in for a oil change, but the check engine light was on. They had the part and was able to fix the issue.
by Carla R. on 08/18/2023Verified Service
love the video the appointment was on time and the called promptly when they were done with my car so I can pick it up. Let me know any other details that I would like to address.
by 2020 MAZDA CX-5 GRAND TOURING Owner on 07/29/2023Verified Service
Great service. Caught a tire problem during the state inspection and fixed it. Work was timely. Thanks!
by 2007 MAZDA CX-7 Owner on 05/29/2023Verified Service
My daughter bought a C7 2007. The workings was a mess. They are helping us to get it sorted out into a daily driver.
by 2018 MAZDA CX-5 GRAND TOURING Owner on 04/16/2023Verified Service
Another great experience at West Herr Mazda. Professional & efficient communication. Service was excellent.
by 2014 MAZDA MAZDA3 GRAND TOURING Owner on 01/27/2023Verified Service
Website made it easy for me to get a same day appointment.
The remodeled waiting room is comfortable and pleasant.
Service rep Elyjah was polite, efficient, and got everything right.
I was in and out in less than an hour.
by 2021 MAZDA CX-30 PREFERRED Owner on 01/16/2023Verified Service
They do a great job. They have hours later in the afternoon & its very convenient for me to go on my way home from work.
by 2018 MAZDA CX-5 TOURING Owner on 01/13/2023Verified Service
I went in for my vehicles yearly inspection and everything is fine.. the mechanic that did this service went over my car with me and explained a few things..
Im pleased with the care I received today.
by West Herr Mazda of Canandaigua on 01/13/2023
We are so happy to hear that! Thanks so much for choosing West Herr!
by 2021 MAZDA CX-9 GRAND TOURING Owner on 10/25/2022Verified Service
Routine checkup, oil change and overall computer check on our CX -9.I was very pleased with the service at West Herr Mazda!
by 2021 MAZDA CX-30 PREFERRED Owner on 09/27/2022Verified Service
Had my oil changed. The folks there are great. I was in & out quickly. Everyone was friendly & professional. I would recommend them for service.
by 2018 MAZDA CX-5 TOURING Owner on 08/19/2022Verified Service
The recall service work took twice as long as the time quoted, and the vehicle then had such a strong smell of gas that we had to drive with all the windows open for days, while leaving windows open at night.
by 2016 MAZDA CX-5 TOURING Owner on 08/19/2022Verified Service
Was very happy with the car inspection and also being able to see a video of my service done. Thank you for the professional service at the service desk also.
by 2013 MAZDA CX-5 TOURING Owner on 07/14/2022Verified Service
Quick turnaround, polite and efficient staff, comfortable waiting area, and reasonable fee. Thanks ...
by 2018 MAZDA MAZDA3 GRAND TOURING Owner on 06/25/2022Verified Service
The staff was very friendly and the mechanic was quick and efficient. I'm very happy with the service
