Toyota of Palo Alto Reviews - Page 4

4.5
New Car Sales: (650) 719-8818Used Car Sales: (650) 677-1301Service: (650) 494-2100

Ratings & Reviews

Overall Rating
4.5
522 Verified Reviews
5 Star
76%
4 Star
11%
3 Star
5%
2 Star
2%
1 Star
6%
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Read reviews that mention
by 2019 TOYOTA HIGHLANDER SE/XLE Owner on 02/23/2026Verified Service
Magnussen's has improved their service operations. No complaints and all was good.
by 2016 TOYOTA COROLLA L/LE/S SERIES Owner on 02/11/2026Verified Service
ok but expensive service for toyota
by 2013 TOYOTA PRIUS Owner on 02/05/2026Verified Service
Outstanding service by advisor Crystal Conchas !
by 2024 TOYOTA PRIUS LE/XLE/LIMITED Owner on 01/01/2026Verified Service
Bobbie did a good job. The recall was fixed
by Tun Tun A. on 12/30/2025Verified Service
Excellent service and good customer service
by 2003 TOYOTA TACOMA Owner on 12/19/2025Verified Service
Fixed my check engine light issue! Very efficient service process.
by 2021 TOYOTA VENZA LE/XLE/LIMITED Owner on 12/19/2025Verified Service
Excellent communication and service
by 2025 TOYOTA RAV4 XSE Owner on 12/17/2025Verified Service
Friendly and fast service . Very professional
by 2024 TOYOTA PRIUS LE/XLE/LIMITED Owner on 12/08/2025Verified Service
Randall did a great job for me!
by 2016 TOYOTA PRIUS Owner on 12/07/2025Verified Service
Friendly service people Easy to make appointments
by 2012 TOYOTA PRIUS Owner on 11/28/2025Verified Service
Good service and on time but a bit expensive.
by 2009 TOYOTA CAMRY HYBRID Owner on 11/21/2025Verified Service
Had to replace a 12 volt battery on my Camry hybrid that was replaced less than 2 years ago. I was told the replacement cost and I had to ask about the warranty. After he checked, I then was told it was 2 year warranty and would be replaced free under warranty. Once I okayed the work I got a call back that the battery your dealership put in 12/2023 only had 1 year warranty and so I would have to pay for the new one. Very frustrating. I will take my car elsewhere for the next service.
by 2012 TOYOTA RAV4 EV Owner on 11/07/2025Verified Service
Service performed correctly; efficient service rep; ready on time.
by 2018 TOYOTA CAMRY HYBRID/LE/XLE/SE Owner on 11/03/2025Verified Service
It was good very friendly atmosphere
by 2012 TOYOTA COROLLA BASE/S/LE Owner on 11/02/2025Verified Service
My experience in a urgent matter was excelente.
by 2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 10/24/2025Verified Service
All the service was excellent. It's a pleasuree to deal with the staff at Magnussen's Toyota!
by 2025 TOYOTA GR COROLLA CORE/PREMIUM/P Owner on 10/19/2025Verified Service
professional, fast, and very friendly crew
by 2020 TOYOTA COROLLA SE/XSE/NIGHT SHAD Owner on 10/14/2025Verified Service
My service advisor went above and beyond to answer all my questions and help me get a good deal.
by 2024 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 10/11/2025Verified Service
Good servicio im happpy and close mi apto..
by 2017 TOYOTA PRIUS Owner on 10/10/2025Verified Service
Good pricing, good service desk.
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