Toyota Direct Reviews - Page 5

4.4
Car Sales: (614) 476-1979Service: (888) 279-1570

Ratings & Reviews

Overall Rating
4.4
658 Verified Reviews
5 Star
72%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
8%
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Read reviews that mention
by 2019 TOYOTA RAV4 XLE PREMIUM Owner on 02/06/2025Verified Service
This dealership was unable to handle the problem with my car. I took the car to another dealership where they understood what was wrong with the car, ordered parts, and fixed the problem as soon as they received the needed parts.
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 01/15/2025Verified Service
This company is wonderful. I won't go anywhere else. Everyone, and I mean everyone, is so nice. They 100% make the company what it is. They were all helpful, patient, kind and respectful. I will recommend them to everyone I know.
by 2011 TOYOTA PRIUS Owner on 01/08/2025Verified Service
Way too expensive. Friendly people, though they made me wait a bit longer than needed, and the whole process was confusing. Ended up not getting serviced there.
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 12/25/2024Verified Service
Excellent service. Maggie is very professional. She understood my problem right away and had my car back to me quicker than I expected.
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 12/14/2024Verified Service
Great Service!!! Took great care of my car and made sure I was comfortable while waiting. Explained what needed to be done and next steps.
by 2021 TOYOTA CAMRY LE Owner on 11/25/2024Verified Service
SWAMPED service department at another Toyota dealership I left there and drove to Toyota Direct. Many service lanes ! I drove right in, written up, and was out in an hour. Great prices too!
by 2005 TOYOTA CAMRY LE/XLE/SE Owner on 10/10/2024Verified Service
Maggie was really nice and didn't pressure me into any services. The oil change was completed sooner than I thought it would be.
by Jackson W. on 09/06/2024Verified Service
It wasn't good, after the service, the car doesn't work well. It's coming heavy and then it too slow.
by 2018 HONDA CR-V EX Owner on 09/01/2024Verified Service
Very personable on the phone and when I picked up my car. Car repaired a week ahead of quote. Should I need their type of services i will take my vehicle there again.
by Darren C. on 03/27/2024Verified Service
Excellent service. I appreciate the early morning appointments and knowledgeable service advisors who are always helpful.
by 2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 03/24/2024Verified Service
The technician that assisted me explained the process and possible time restraint of the services being provided. This is always helpful and appreciated.
by 2008 TOYOTA PRIUS Owner on 03/06/2024Verified Service
Super friendly service writers! Very transparent with everything and didn't push a bunch of add-ons. My new dealership of choice for my prius!
by 2010 TOYOTA COROLLA BASE/S/LE/XLE Owner on 02/29/2024Verified Service
Easy drop off Easy to schedule an appointment Friendly customer service Texts letting you know how things are going and when vehicle is ready.
by 2023 TOYOTA RAV4 LE Owner on 01/23/2024Verified Service
Polite schedulers, got car in and out in a timely manner. In particular, Dan, with whom I spoke on January 20, was particularly nice and helpful.
by 2015 TOYOTA PRIUS V Owner on 12/31/2023Verified Service
Very clear on what was to be done, fast efficient service. I'll definitely go here any time my Prius needs service.
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 12/25/2023Verified Service
Mat was very helpful and willing to assist when I had many questions. the individual that brought my car to me and he explained all the details of what was repaired I don't his name but I was greatful
by 2014 TOYOTA AVALON BASE/PREM/TOUR/LTD Owner on 12/12/2023Verified Service
Chris Grossman and the Green Team in the Service Department are outstanding! I have taken my vehicles to Chris for years and he is the BEST! I will absolutely continue and I highly recommend him!
by 2016 TOYOTA SIENNA XLE/LIMITED Owner on 12/12/2023Verified Service
Chris Grossman and the Green Team in the Service Department are the BEST! I have been going to Chris for years and will continue and highly recommend.
by 2004 TOYOTA RAV4 Owner on 12/04/2023Verified Service
These guys are awesome. I worked with Jim E. He and his team are keeping my 2004 Rav up and running smoothly. Can't wait to take them my 2003 LandCruiser!
by 2019 TOYOTA RAV4 LTD Owner on 12/02/2023Verified Service
Unnecessary costly additional service work suggested by service advisor for my 2019 RAV4 with 9500 total mileage which I declined!
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