by 2021 TOYOTA RAV4 LTD Owner on 03/07/2026Verified Service
I didn't like being "sold up" by 3 different people while my car was in for service. I'm going back to Groove.
by 2018 TOYOTA RAV4 LE Owner on 03/07/2026Verified Service
Excellent service! My Toyota has never left me stranded. Stevenson Toyota East takes very good care of my RAV4.
by 2017 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 03/04/2026Verified Service
It was fast and efficient, I have been taking my truck there since I got and have been good everytime
by 2022 TOYOTA TUNDRA CREWMAX SR5 Owner on 03/03/2026Verified Service
I only have 10,254 miles on my truck. If Stevenson can't get the mileage correct what else was missed.
by 2015 TOYOTA RAV4 LE Owner on 03/02/2026Verified Service
Excellent service and got done right on time. I always have courteous people wait on me and they do an excellent job.
by 2023 TOYOTA 4RUNNER SE/SR5/SR5 PREMIU Owner on 03/01/2026Verified Service
Seamless.
My appointment took about an hour. Eric got me in and out.
I love the new waiting area, it spacious and quiet so I can work while waiting.
As long as Eric is my service Advisor, I'll continue to come for my service needs.
by 2017 TOYOTA SIENNA LE Owner on 02/27/2026Verified Service
The staff, led by Seth, was wonderful. They communicated everything we needed to know, gave us a loaner car because the repair was a major one and took a while, completed the work as agreed, and followed up to be sure everything was ok.
by Syedul I. on 02/27/2026Verified Service
Not to great for services it was
Still noise front i was paid $872 dollars.so I don't know should they
Need to responsibility about that.
by 2007 TOYOTA 4RUNNER LTD Owner on 02/27/2026Verified Service
Ian was great. He and his team fixed so many things that could have caused me problems, I am so grateful that he cares enough to do his best. I feel safer driving my 4-Runner now.
by 2013 TOYOTA CAMRY SE/XLE Owner on 02/22/2026Verified Service
Took a really long time, apparently because they had some staffing issues. Someone should have told me.
by 2017 TOYOTA RAV4 XLE Owner on 02/21/2026Verified Service
All very good and at reasonable cost with small complementary body repair replacing missing grommets in rear tire well.
by 2016 TOYOTA RAV4 HV XLE Owner on 02/20/2026Verified Service
One of the best service shops I have ever had the pleasure of using. Even though they are in the middle of upgrading the facility they haven't missed a beat. Everything is running smoothly. Service is awesome as always.
by 2008 TOYOTA COROLLA CE/LE/S Owner on 02/20/2026Verified Service
Coordination with Rep was good. Took longer than planned due to unexpected repairs needed. Handled Lyft trip to and from Service Dept at Stevenson
Cost.
by 2022 TOYOTA RAV4 LE Owner on 02/19/2026Verified Service
Ian is the B E S T! A true friendly, caring service man - professional gentleman. I enjoy bringing my car in bc it is always a smooth and comfortable experience! Please share with Ian.
Rita L Pastore-Rast
by 2025 TOYOTA 4RUNNER SR5/LIMITED/TRD S Owner on 02/17/2026Verified Service
Aaron provided Excellent servicefast, friendly, and very professional. Everything was handled smoothly and exceeded my expectations. Highly recommended!
by 2025 TOYOTA RAV4 XLE/WOODLAND EDITION Shopper on 02/13/2026Verified Purchase
Called ahead and scheduled my 10K service on my new 2025 RAV. Ian kept me posted and I was in and out in no time!
by 2025 TOYOTA GRAND HIGHLANDER LE/XLE/L Owner on 02/12/2026Verified Service
Good customer service and I like everything you do to me.
The only thing Online appointment with link is not functional.
by 2001 TOYOTA CAMRY CE/LE/XLE Owner on 02/08/2026Verified Service
I had delayed getting my car serviced for a couple of years. They fixed leeks and got everything back on track. It took longer than anticipated and cost more money than anticipated, but now my car is reliable again.
by 2011 TOYOTA PRIUS ONE/TWO/THREE/4/5 Owner on 02/08/2026Verified Service
I left my car and was not updated all day. It appears the team did not even start on it until about four.
by 2010 TOYOTA RAV4 Owner on 02/03/2026Verified Service
always great service. I do wish they went back to when we could call in and talk to our service provider. Ali, the AI person isn't particularly helped nor is the out of state live agent.
