by 2015 FORD MUSTANG GT Owner on 11/30/2023Verified Service
One day after the full service the warning lights for tire pressure came on - clearly not checked
by 2017 FORD FUSION TITANIUM Owner on 11/29/2023Verified Service
Great service. Thanks Alex and team
by 2018 FORD EXPLORER LIMITED Owner on 11/13/2023Verified Service
Quick and courteous service at a reasonable price
by 2021 FORD TRANSIT CONNECT XL Owner on 11/04/2023Verified Service
If you have enough time to fix your car best place
by 2013 FORD FUSION TITANIUM Owner on 10/29/2023Verified Service
Good experience, customer friendly
by 2021 FORD EXPLORER XLT Owner on 10/28/2023Verified Service
Communication is not the key here.
by Daniel B. on 10/20/2023Verified Service
I had to pay three times. I had to cancel carshield. Years ago the oil change was free. Well they got me back cause I spent up to $800 for a seat switch. Never had these problems in a 50 40 or 30 year old car. My first newer car and little things like a door stop. I'm told I need a new door. They used to weld things like this. I had to go to Texas to find a place to resurface my discs. I herd them tell a lady she needs new lug nuts. They told her she needs new breaks. Now they laying off manufacturers! Please bring back the crown Victoria or Ltd!
by 2016 FORD FUSION SE Owner on 10/10/2023Verified Service
I went in the morning first thing at 7:30 AM for a routine recall free change on a brake hose. I waited there hour after hour for them to change the one item, then four hours later, they told me it would take another few hours because they also will change other recall items that I specifically mentioned to not change on that day because I knew it would take a long time and I had to go to work and needed my car back. Nonetheless, I waited there in the waiting room hour after hour waiting on them to finish the changes. Finally, they come up to me and tell me that my brakes were running metal on metal. They said I would need new brakes and new rotors. I had just had my car inspected six months before and nothing about my brakes being bad was mentioned at all. Long story short I ended up waiting there until 4 oclock when I had to leave to take an Uber to a very important work meeting. When I get my car back a week later, the alerts that were going off previously were still going off. They said they did not want to address the alerts because it did not have anything to do with my brakes. I asked them how can you not notice the alerts and at least while you were test driving it Let me know what that could be. All around poor level of customer service and poor effort to try to be organized enough to not have me waiting in the waiting room for over eight hours.
by Mohammad S. on 09/30/2023Verified Service
Very bad , they took lots of time. 7 days I left my car there. I dont like there.
by 2015 FORD FUSION SE Owner on 09/26/2023Verified Service
Great service they explain everything
by 2013 FORD FOCUS SE Owner on 09/09/2023Verified Service
Let me start by saying I should have never went. I went in for recalls but when I went to pick up my car they were saying it was all fixed on top of it they did a diagnostic checks on my car which I never said to.. couldnt get my car unless I paid almost 400.00 a mechanic would have charged at least under 100. They are rip offs and on top of it my recalls were never fixed I plugged mine in that I have a codes still popped up and even got a letter from one dealership saying my car still had recalls. Dont go here!! Never again and then with stuff I told the. Was wrong they wanted to charge me almost 2000. We to my mechanic he fixed everything for 700. Smh!
by 2021 AUDI A4 PREMIUM PLUS 45 Owner on 09/03/2023Verified Service
Fast and friendly service!
by 2012 FORD FOCUS TITANIUM Owner on 07/13/2023Verified Service
Fast service, good service staff
by 2014 FORD FUSION SE Owner on 06/19/2023Verified Service
They never can do considerable maintenance unless you leave your car for two days, I'm trying to change the timing belt from my Fusion 2014 since 145k miles, I just did the 165k miles maintenance, I did schedule online and described the maintenance required two days before the maintenance day, on the morning of the next day I tried to call two times and they even listened what have to say, they hang on my face two times. They didn't even have the under-engine protector or shocks to replace. Meineke, five blocks from my home, is doing a better job on my car than the official dealership.
by 2016 FORD ESCAPE SE Owner on 06/17/2023Verified Service
Do not go here they will sell you a lemon
by Frank R. on 06/16/2023Verified Service
Braking like a top now. Timely and quick service done here.
by 2014 FORD ESCAPE SE Owner on 06/03/2023Verified Service
Buen trabajo muy amables ..
Good job guys would come back.
by 2019 FORD EDGE TITANIUM Owner on 05/02/2023Verified Service
service took too long to complete. Ford car was even worse.
by 2013 FORD EXPLORER XLT Owner on 04/09/2023Verified Service
El servicio que recibí fue bastante bueno, seguro que volveré...
by 2020 FORD EXPLORER XLT Owner on 04/03/2023Verified Service
They never updated my car max information I had to do it myself.
