by 2013 FORD ESCAPE SEL Owner on 06/28/2022Verified Service
Very professional and helpful. Key service that will keep me coming back is not only drive me home but pick me up from home when car is ready.
by 2020 FORD EDGE TITANIUM Owner on 06/16/2022Verified Service
Just wanted peace of mind for a long trip my son and I are taking to Newfoundland.
Good job as usual with service department.
by 2016 FORD EXPLORER LIMITED Owner on 04/09/2022Verified Service
The diagnostic scan was $300.00, should have been $150.00(1/2 hour labor Tops Crest Lincoln charged me $150.00. I will NEVER GO BACK
by 2018 LINCOLN CONTINENTAL SELECT Owner on 03/18/2022Verified Service
I had to pick up the car before the work got started, due to supply chain issues. After pick up had more damage then when I dropped it off. I have to contact the insurance company for new estimate
by 2014 FORD ESCAPE TITANIUM Owner on 03/09/2022Verified Service
It was a snowy Friday and they took care of my car with professionalism and were friendly and courteous.
by 2012 GMC YUKON/DENALI Owner on 01/26/2022Verified Service
This was such a comforting experience . The staff was very personal, explained things that needed to be fixed or changed. Left there knowing this is where I would come back!!
by 2004 LEXUS ES 330 Owner on 01/22/2022Verified Service
Excellent! I especially appreciate the shuttle service. Everything wa done on time. Great service!
by 2010 LINCOLN MKX Owner on 09/05/2021Verified Service
DRIVER SIDE AIR BAG RECALL COMPLETED. FOLLOW ON ISSUE WAS I HAD TO RECALIBRATE COMPASS AFTER SERVICE.
by 2012 FORD FUSION SE Owner on 07/01/2021Verified Service
Excellent customer service. I trust this dealer to do the right thing. Plus, they serviced my recalled air bag quickly without any prompting from me.
by 2016 FORD EDGE SEL AWD Owner on 05/13/2021Verified Service
They were very helpful offers me a loaner the 2nd time I had to go because of a parts mix up.
Fixed my recall. Very pleasant
by 2020 FORD F150 SUPERCREW Owner on 05/10/2021Verified Service
They said 3 days and it took 5. Wouldnt give me a loaner but after 3 days they gave me a $35 credit towards a rental, which didnt cover the entire cost. When I picked up the truck I cannot get a terrible smell out of the interior.
by 2017 CHEVROLET CRUZE LT Owner on 05/02/2021Verified Service
Very professional! Everything that I needed done to my vehicle was completed. Plus I was kept informed every step of the way.
by 2019 FORD ESCAPE SEL Owner on 04/19/2021Verified Service
They did a good job changing my oil, however they charged me $30 to rotate my tires, I thought that shouldve been included with the oil change. im not a happy camper
by 2019 FORD EDGE TITANIUM Owner on 04/10/2021Verified Service
The gentleman at the desk. Was very knowledgeable and courtesy. Everything was done in a timely manner. Ill be back
by 2008 FORD F350 SUPER DUTY Owner on 04/01/2021Verified Service
They are great, service manager could've told me that they found something wrong, but they didn't, therefore there the best thanks
by 2017 FORD ESCAPE SE Owner on 03/12/2021Verified Service
Staff ok in for replace trim piece said fluids were topped off wasn't had to put half gallon of wiper fluid in when got home
by 2014 FORD TAURUS LIMITED Owner on 01/22/2021Verified Service
The team was amazing. They communicated with me throughout the process and were very friendly. They made car repair during a pandemic an enjoyable and friendly experience.
by Richard S. on 11/27/2020Verified Service
Would have been higher but they let people take off their masks to eat and drink coffee....It defeats the purpose...
by 2008 FORD MUSTANG GT Owner on 10/31/2020Verified Service
I have been using Stevens Ford service for the last five years. They have always been professional and courteous, I haven't been disappointed yet.
by 2014 LINCOLN MKZ AWD Owner on 07/02/2020Verified Service
Very professional and clean as well as right on time plus they even washed my car and sanitized it recommend this dealership for service
