by 2016 MERCEDES-BENZ C-CLASS 300 4 MATIC Owner on 08/17/2024Verified Service
Used Express Service and the service advisor Lola took special care of my vehicle. Clean, looking car and also drives great after the service.
by Mercedes on 08/21/2024
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2016 MERCEDES-BENZ SLK300 Owner on 08/01/2024Verified Service
Although it took time to get the high demand parts, the service focal kept me informed and the service was performed with excellence.
by Mercedes on 08/03/2024
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by 2018 MERCEDES-BENZ GLE 350 4MATIC Owner on 07/30/2024Verified Service
Lola was a pleasure to work with. Professional and helpful. My car was even cleaned when I picked it up. Thank you
by Mercedes on 07/31/2024
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2018 MERCEDES-BENZ GLA250 4MATIC Owner on 03/30/2024Verified Service
Ive always had great setvice. I was given a loaner they returned my vehicle and picked up the loaner. When I moved to WA from VA I was recommended to come to Bellevue location. Thank you Justin and Rome and Tony for replacing my window
by Mercedes on 04/01/2024
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2020 MERCEDES-BENZ GLE 450 4MATIC Owner on 03/23/2024Verified Service
Fast efficient service for a recall issue (transmission software). Service advisor knew I was waiting and needed to get home as soon as possible. Expedited the service. I was in and out within 45 minutes. Thank you.
by Mercedes on 03/25/2024
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
by 2024 MERCEDES-BENZ GLE 350 4MATIC Owner on 02/24/2024Verified Service
Gregg Prokop did awesome job coordinating with the service department in addressing all our issues prior to taking final delivery of our new car.
by Mercedes on 02/26/2024
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
by 2012 MERCEDES-BENZ E 350 4MATIC Owner on 02/01/2024Verified Service
Had a brake fluid change performed. David Calderon is now my favorite service provider. Quick and easy. THANK YOU!
by Mercedes on 02/02/2024
Hi, we're happy you found David to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2020 MERCEDES-BENZ GLB 250 4MATIC Owner on 01/27/2024Verified Service
Mercedes of Bellevue always goes above and beyond to help us service our car. I really appreciate being kept in the loop on what's going on with the process. And the staff is really helpful and friendly.
by Mercedes on 01/29/2024
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2023 MERCEDES-BENZ C300 4 MATIC Owner on 01/24/2024Verified Service
1. Told me service could be finished in 1 day. But ghost for 3 days without any message or providing a courtesy car.
2. Didn't wash my car after service
by Mercedes on 01/26/2024
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.
by 2014 MERCEDES-BENZ ML 350 4MATIC Owner on 01/05/2024Verified Service
Great experience. I chose express service. It was done on time while I waited in the comfortable lounge and had coffee.
by Mercedes on 01/08/2024
Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2023 MERCEDES-BENZ C300 4 MATIC Owner on 12/22/2023Verified Service
Chris from service dept. was helpful and I was informed on status of my vehicle throughout the day. I also appreciate the technician's car recap video of what was done and status/health of my car.
by Mercedes on 12/24/2023
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!
by 2022 MERCEDES-BENZ A 220 4MATIC Owner on 11/18/2023Verified Service
The tyres pressure is giving me trouble.
The wind screen from inside was not cleaned properly
Somehow the car seems heavy to drive
by Mercedes on 11/20/2023
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.
by 2016 MERCEDES-BENZ CLA 250 4MATIC Owner on 11/16/2023Verified Service
I specifically asked for coolant top off since messages appeared on the dash as part of Service A. They simply did a visual inspection and returned the car to me. Now the message has popped up again.
by Mercedes on 12/28/2023
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (425) 249-7391 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
by 2022 MERCEDES-BENZ GLC 300 4MATIC Owner on 10/28/2023Verified Service
Brought vehicle in to install run flat winter tires that our service manager, Wayne Thiessen, had ordered for us. Everything went well. The tire swap was completed in a timely manner and in clean condition.
by Mercedes on 10/30/2023
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
by 2015 MERCEDES-BENZ ML 350 4MATIC Owner on 09/14/2023Verified Service
Lack of communication, work completed late, overcharged for diagnostic, zero care and lack of customer service from Cameron, service advisor. Will never use this service advisor again.
by Mercedes on 09/17/2023
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 249-7391 to discuss what we can do to help.
by 2015 MERCEDES-BENZ GLA250 4MATIC Owner on 09/10/2023Verified Service
Advisor Lola is very good and professional describes every details on what been done. Highly recommend.
by Mercedes on 09/12/2023
Hi, it is great to read such wonderful comments about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by 2019 MERCEDES-BENZ C300 4 MATIC Owner on 09/05/2023Verified Service
Justin Purdy was professional, provided excellent services through out the service from greeting at the entrance, acknowledged the type of service on the vehicle, arranged transportation, and return vehicle promptly.
by Mercedes on 09/06/2023
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by 2016 MERCEDES-BENZ G63 AMG Owner on 08/14/2023Verified Service
During the replacement of both Main and Aux batteries the service person blew a 150 amp fuse. MB replaced it and I was able to drive away.
by Mercedes on 08/16/2023
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by 2020 MERCEDES-BENZ GLE 350 4MATIC Owner on 07/07/2023Verified Service
Fast efficient service and system upgrade. Service rep kept me updated and met the timelines we had agreed on.
by Mercedes on 07/10/2023
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
by 2020 MERCEDES-BENZ GLB 250 4MATIC Owner on 04/09/2023Verified Service
I had a great experience with Cameron. He took care of everything for me and communicated with me every step of the way. Id highly recommend Cameron. Great service!
by Mercedes on 04/10/2023
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
