by 2023 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 11/23/2025Verified Service
I was able to make an appointment for a recall item and the repairs were done as expected. The customer service person (Elizabeth) was courteous and thorough in all aspects and I felt valued as a customer.
by Malloy Toyota on 11/24/2025
Thank you for sharing your experience! We're glad Elizabeth and our team were able to provide courteous, thorough service and make you feel valued.
by 2004 TOYOTA 4RUNNER SR5/SPORT EDITION Owner on 11/20/2025Verified Service
Matt Bell, our service advisor, has been a great help with coordinating the work, inspections and figuring our issues on our vehicles. He's very thorough in following up and following through.
by Malloy Toyota on 11/24/2025
Thank you for sharing! We're thrilled to hear that Matt provided such thorough and attentive service!
by 2024 TOYOTA TUNDRA CREWMAX LIMITED Owner on 11/14/2025Verified Service
Friendly, courteous and professional. Truck serviced and returned earlier than expected. Go Malloy!
by 2018 TOYOTA RAV4 SE Owner on 11/13/2025Verified Service
Malloy was great; the air was low in my tires and I just stopped in to have them check my tire pressure. They were very helpful.
by 2007 TOYOTA TACOMA DOUBLECAB Owner on 10/27/2025Verified Service
When a $400 job takes 26 days and over $1300. I had to pay for their mistakes.
The quality of the techs seems to fallen.
by 2021 TOYOTA HIGHLANDER PLATINUM Owner on 10/26/2025Verified Service
After a disappointing experience getting a recall completed with a service advisor who is no longer employed, service advisor Noah got the job done. Will always ask for him in the future.
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Shopper on 10/21/2025Verified Purchase
Liked the vehicle. Did not appreciate the salesman making promises and then not providing the car in the condition he said it would be in.
by 2015 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 10/21/2025Verified Service
Matt Bell in service was incredible! Explained everything that he and the tech felt needed to be done for service and repairs to our Highlander, then followed that path. No surprises! Well done, Matt!
by 2025 TOYOTA RAV4 XLE PREMIUM Owner on 10/19/2025Verified Service
Easy to schedule; easy drop-off; all employees were knowledgeable and friendly. Vehicle was ready when promised.
by 2024 TOYOTA TACOMA DOUBLE CAB/SR5/TRD Owner on 10/12/2025Verified Service
They forgot to reset my 5000 mile oil change counter. So I am zipping along with a maintenance required light on. But the miles don't count! Like calories when you eat over the sink
by 2023 TOYOTA CAMRY XLE Owner on 10/12/2025Verified Service
In and out very timely. Staff is very efficient. I was kept up to date with text messages during my service.
by 2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 10/09/2025Verified Service
Very professional people who perform excellent work. However, sometimes parking can be a little frustrating. Service personnel are very capable and helpful.
by 2001 TOYOTA 4RUNNER LTD Owner on 10/04/2025Verified Service
I had my car inspected. I thought I had to wait until the inspector went to lunch but he did not go to lunch first he went and inspected my car. Great service!
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 09/27/2025Verified Service
Easy to make an appointment people listen. A courteous and thorough Elizabeth worked with me on getting the car repair done was wonderful as always
by 2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 09/23/2025Verified Service
They did not rotate my tires even though they charged me for it. Also, they state thay my brake fluid is contaminated but they just changed the brakes in July and passed my car inspection.
by Amanda F. on 09/23/2025Verified Service
Great experience. They had me checked in and everything completed in a little under an hour. Everyone was so helpful!
by 2020 TOYOTA HIGHLANDER HYBRID XLE Owner on 09/19/2025Verified Service
I was informed that Malloy Toyota was able to update my navigation gps system. Turns out that that's not true. Better to use your i-phone.
by 2010 TOYOTA CAMRY/SE/LE/XLE Owner on 09/19/2025Verified Service
Emergency service: alternator stopped working while on a road trip. Just by luck, my car was towed to Malloy Toyota. Very friendly and professional service personnel. They were able to get me back on the road within hours. Highly recommend!
by 2020 TOYOTA COROLLA LE Owner on 09/17/2025Verified Service
Your employees have always treated me with respect and explained what was done in plane English. the work done is done in a timely fashion also.
Thank you.
by 2020 TOYOTA COROLLA SE/NIGHT SHADE Owner on 09/13/2025Verified Service
Pros: Transparent about price and good waiting area.
Con(s): Website for booking doesn't work well, but still gave 5 stars because of how helpful phone staff was.