by 2023 SUBARU FORESTER TOURING Owner on 02/23/2026Verified Service
I dropped it off. They called to let me know they are working on it. I picked it up. It was the exact amount discussed. NO FUSS NO MUSS. No problems....and the car works.
by 2023 SUBARU OUTBACK TOURING Owner on 02/12/2026Verified Service
The service dept especially Kathi & Brian were exceptional-they made sure that everything went smooth and without a hitch
by 2024 SUBARU CROSSTREK WILDERNESS Owner on 02/09/2026Verified Service
Everything was fine. The service was courteous, fast, and helpful. The car wash free offer afterwards was nice.
by 2024 SUBARU CROSSTREK PREMIUM Owner on 02/08/2026Verified Service
The service advisors were helpful and very friendly. However, It did take a long time for just a NYS inspection.
by 2023 SUBARU FORESTER WILDERNESS Owner on 02/06/2026Verified Service
Very professional, and trust worthy.
They took my vehicle in at 3.30, and diagnosed my problem and out by 5pm same day. Have not had any issues since the fixed problem. Alex and Kevin awesome.
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 01/31/2026Verified Service
Kathi, service advisor, was excellent, courteous and wonderful to deal with. She was helpful in saving me some cost regarding my last service.
by 2015 SUBARU FORESTER 2.5I LIMITED Owner on 01/30/2026Verified Service
the customer service from all the representatives was amazing
thank you, Hasset Subaru, for taking care of me.
by 2021 FORD EXPEDITION XLT Owner on 01/30/2026Verified Service
Hassett West service is great. Service advisors Frank and Gary are excellent in communication, facilitating repairs and in overall customer service. Mechanic Chris did an outstanding job. And I got my car back sooner than expected.
by 2021 FORD BRONCO/BIG BEND/OUT BANKS Shopper on 01/27/2026Verified Purchase
Great dealership. Very easy to deal with. It was a no pressure sale and the finance guy didn't try to sell me things I didn't want.
by 2024 LINCOLN NAUTILUS PREMIERE Owner on 01/20/2026Verified Service
Kathy is a true professional service writer. Hassett is a great dealership. Always a good experience.
by 2025 SUBARU FORESTER PREMIUM Shopper on 11/01/2025Verified Purchase
I had a very good experience & all the sales people were very helpful & explained everything about the car, the cost & the warranty. I'm very satisfied with my car purchase.
by 2024 FORD BRONCO SPORT BIG BEND Owner on 09/17/2025Verified Service
It was easy to book.
Dropped the car off, no Problem.
It was ready on time, I was in and out in a few minutes.
Great job!
by 2022 FORD ESCAPE SEL Owner on 09/16/2025Verified Service
Customer service is excellent from the ease of making an appointment, securing a loaner car, to picking up my car. I am a very happy customer!
by 2024 SUBARU CROSSTREK PREMIUM Owner on 09/11/2025Verified Service
They took my car in right away while I talked w/Rae who sold me the car.
I was texted a video of the inspection results.
They didn't try to sell me additional services!
by 2019 LINCOLN MKZ RESERVE II Owner on 09/04/2025Verified Service
Hassett Ford-Lincoln is as good as a dealer can be. Appointments are honored, and all work is excellent. The staff is helpful and courteous, and a pleasure to deal with.
by 2024 SUBARU OUTBACK WILDERNESS Owner on 08/29/2025Verified Service
It's always great! They can't be more accommodating. Best place to have my Subaru serviced. Prices are reasonable & service is excellent. They always have a review of the service requirements.
by 2024 LINCOLN CORSAIR Owner on 08/26/2025Verified Service
The car was serviced and inspected without a lengthy stay as I waited for the car.
There are no complaints from me.
by 2018 SUBARU FORESTER 2.5I LIMITED Owner on 08/23/2025Verified Service
Had inspection and informed I needed both front and rear brakes along with oil change and tire rotation. All done timely. Service rep was friendly and helpful.
by Sharon K. on 08/22/2025Verified Service
No problems, I had a wait appointment for an oil change. Very quick, I was in & out in 90 minutes. Waiting area is nice, complimentary coffee, water and light snacks. They honor Subaru coupons which helps with the cost.
by 2023 LINCOLN CORSAIR Owner on 08/20/2025Verified Service
Everyone was so nice & helpful Sean was pleasant very caring too. I would definitely recommend Hassett.
