Service rep, Steven, is amazing. Made a new friend. Dealership service atmosphere is top notch. All the amenities you could want.
by Group on 01/19/2026
Hi Dianne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2019 TOYOTA AVALON XLE/XSE/LIMITED Owner on 01/03/2026Verified Service
The shop was ready for my car ahead of time. And the car was retriuned within the time they estimated.
by Group on 01/04/2026
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
by 2024 TOYOTA CAMRY XSE Owner on 12/24/2025Verified Service
Customer service was excellent. They kept me informed of service being done and we're quick and efficient.
by Group on 12/25/2025
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Robert H. on 12/10/2025Verified Service
Prompt appointment. Able to keep the same service representative for each visit. Diagnosed and fixed the issue quickly.
by Group on 12/11/2025
Hi Robert, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
by Robert H. on 11/30/2025Verified Service
The free multi point inspection and carwash, complimentary snacks and beverages while you wait, and most of all the friendliness and care of everyone who works there.
by Group on 12/01/2025
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 11/25/2025Verified Service
I had a bad experience at Fred haas country and coming here was a breath of fresh air and will definitely be back here for service!
by Group on 11/25/2025
Hi, we are so happy to read such a great review about Group 1 Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.
by Miguel G. on 11/20/2025Verified Shopper
Information given in carfax is innaccurate. Ive inquired about several cars and approved phone calls, and they are all cash buys, no financing.
by Group on 11/21/2025
Thank you for your feedback. I'd like to learn more about what you're referring to so I can better understand the situation. Please contact me directly at your convenience so we can resolve any issues quickly. John Chun General Sales Manager 281-633-3311 Jchun@Group1Auto.com
by 2015 TOYOTA HIGHLANDER LE/LE PLUS Owner on 11/17/2025Verified Service
The service that I received was quick. I didn't have to wait too long.
The service advisor (True) was awesome. He kept me up to date on my vehicle
by Group on 11/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Feel free to reach out to us if you need anything. Have a wonderful day.
by 2009 TOYOTA AVALON XL/XLS/LIMITED Owner on 11/01/2025Verified Service
I like Anthony Zummo and his professionalism...along with his kindness!
Fort Bend Toyota is fortunate to have great employees who genuinely care about their customers. Anthony Zummo is honest and trustworthy with both my of our vehicles.
by Group on 11/02/2025
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 10/23/2025Verified Service
I brought my vehicle in for another issue and the service writer informed me I had a recall. The part was ordered and service reservation was made quickly & completed in a timely manner.
by Group on 10/24/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
by 2020 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 09/26/2025Verified Service
Confusing explanation of alternatives, service advisor kept me informed. Seemed like a gap of information between parts department and technician
by Sterling McCall Toyota Fort Bend on 09/26/2025
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2020 TOYOTA RAV4 LE Owner on 09/09/2025Verified Service
Professional service, excellent job, and very nice communication with customer. This is very helpful to maintain our car in good condition.
by Sterling McCall Toyota Fort Bend on 09/10/2025
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 09/02/2025Verified Service
As always, the quality of workmanship were highly appreciated. The only comments that i can share was that the time of waiting took more than 1-1/2 hours for waiting period. Other than that, good job.
by Sterling McCall Toyota Fort Bend on 09/03/2025
Thank you for taking the time to leave us a review! We're thrilled to hear that you appreciated our workmanship. We apologize for the longer than expected waiting period and will strive to improve our efficiency for your next visit. Thank you for your support!
by 2013 TOYOTA AVALON BASE/PREM/TOUR/LTD Owner on 08/24/2025Verified Service
It was AMAZING!!! My greeter was Adrian, and he is friendly and good at what he does. Thank You Adrian!
by Sterling McCall Toyota Fort Bend on 08/25/2025
Hi, we're happy to hear you had such a positive experience with Adrian! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 07/27/2025Verified Service
FB Toyota took good care of me and my truck. It was a complicated repair due to the involvement of a third party warranty being used. FB Toyota was an invaluable advocate for me and got the repair completed and covered in a proper amount of time.
by Sterling McCall Toyota Fort Bend on 07/29/2025
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
by 2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 07/12/2025Verified Service
Tru in service along w other staff were very helpful. Excellent service in all areas including cashier, Karla and Ahmed in sales.
by Sterling McCall Toyota Fort Bend on 07/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.
by Robert H. on 06/27/2025Verified Service
Making my appointment online was easy and efficient. My Asst. Service Manager, Roy Becerra, was professional, friendly, and helpful.
by Sterling McCall Toyota Fort Bend on 07/26/2025
Hi Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Abdurrahman A. on 01/27/2025Verified Service
My first time going here after moving. Their service was quick. They had coffee and donuts in the waiting room. I tried to get the same price I paid last time at another location. But they didn't give me that offer. It would have been nice if I got oil changes at that same price I did at another Sterling McCall.
by Sterling McCall Toyota Fort Bend on 01/28/2025
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2023 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner on 12/20/2024Verified Service
Great and fast service. Facility is nice and can be sound and stay.
It would be nice if the car get washed after the service.
Also there should be some closed smaller booth If someone has to make an important business phone call or attend urgent meetings
by Sterling McCall Toyota Fort Bend on 12/22/2024
Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (281) 341-5900 so we can assist you further.
by 2016 TOYOTA COROLLA L/LE/LE PLUS/LE P Owner on 12/16/2024Verified Service
My son brought the Corolla for an oil change, Promo offered was not honored saying it is for my other car which a Toyota RaV4. Their email promo says Toyota models only and no specific model was specified yet they refuse to honor the promo that they email to me. Classic bait and switch tactics.
by Sterling McCall Toyota Fort Bend on 12/16/2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eduardo Rivera Service Manager erivera@Sterlingmccalltoyotafortbend.com
