by 2018 NISSAN MURANO S/SL/SV/PLATINUM Owner on 11/17/2025Verified Service
The vehicle was serviced quickly and in the scheduled time. The waiting area is well appointed and I always leave satisfied.
by Capital Nissan Wilmington on 11/18/2025
Thank you for your review! We are delighted to hear that you were satisfied with our speedy service and comfortable waiting area. We strive to provide top-notch experiences for our customers and we are glad to have met your expectations. We hope to see you again soon!
by Joseph S. on 11/13/2025Verified Service
Service staff were very pleasant. Communication was great and the service itself was completed sooner than expected. I do like the perk of having the car washed as well.
by Capital Nissan Wilmington on 11/14/2025
We are thrilled to hear that our service staff provided a pleasant experience and exceeded your expectations. Our top priority is to provide efficient and exceptional service for our customers. Thank you for choosing us and we appreciate your feedback!
by 2017 NISSAN SENTRA S/SV/SR/SL Owner on 11/12/2025Verified Service
Good service. Scheduling team needs to improve their organization. Was told different things by different reps.
by Capital Nissan Wilmington on 11/14/2025
Thank you for your review! We appreciate your feedback and apologize for any confusion caused by our scheduling team. We will work on improving our organization to ensure a better experience for our customers in the future. We value your business and hope to have the opportunity to provide you with great service again.
by 2025 NISSAN PATHFINDER ROCK CREEK Owner on 10/30/2025Verified Service
Was great always been treated like family ! The service department is the best in town thank you very much.
by Capital Nissan Wilmington on 10/31/2025
Thank you for your kind words! We strive to treat all our customers like family and provide top-notch service. It means a lot to us that you appreciate our service department. Thanks for choosing us!
by 2014 NISSAN XTERRA X/S/PRO-4X Owner on 10/20/2025Verified Service
Very good at getting back with me with the information I asked for. Also got the car in a timely fashion.
by Capital Nissan Wilmington on 10/23/2025
'Thank you for your kind words! Providing efficient and thorough service is our top priority. We strive to deliver a seamless car buying experience for our customers. Enjoy your new car!'
by 2024 NISSAN MURANO PLATINUM Owner on 10/19/2025Verified Service
They took my vehicle in right away, changed the oil, rotated the tires and checked all the stuff they usually check. They even washed it afterwards. I'm very happy with the service.
by Capital Nissan Wilmington on 10/20/2025
Thank you so much for the positive feedback! We're delighted to hear that you were satisfied with our prompt service and thorough maintenance. We'll make sure to continue providing top-notch care for you and your vehicle. See you next time!
by 2023 NISSAN ROGUE SL Owner on 10/17/2025Verified Service
All was good...text progress report needs to be improved.
Also, I forgot to ask about stitching on front passenger seat is separating.
by Capital Nissan Wilmington on 10/20/2025
'Thank you for your feedback! We apologize for any inconvenience with the text report and stitching. We will make sure to make improvements for your next visit and address the stitching issue promptly. Thank you for choosing our business.' #improvingeveryday
by Mary Beth W. on 10/10/2025Verified Purchase
Was a great experience buying from Capital Nissan in Wilmington! Highly recommend this awesome dealership
by Capital Nissan Wilmington on 10/13/2025
Mary Beth W., we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
by Anna D. on 10/07/2025Verified Purchase
They are really good got me driving. And I love my truck. I didn't think I wanted one now I can't see myself without one.
by Capital Nissan Wilmington on 10/07/2025
We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
by 2010 NISSAN FRONTIER CREW SE/LE/NISMO Owner on 10/03/2025Verified Service
The best service I have ever had on my Frontier. Considering I missed my appointment time, they worked me in and got me out in record time. Nice people work there, all of them!
by Capital Nissan Wilmington on 10/06/2025
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 10/01/2025Verified Service
I am grateful that Ken took the time to help with all my requested items and to communicate clearly. He went out of the way to ensure I knew what needed to be done and set me up for the next visit as well.
by Capital Nissan Wilmington on 10/01/2025
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
by Diane G. on 09/25/2025Verified Service
Great dealership, they took care of my recalls in short amount of time.
Pleasant & helpful employees.
Very nice lounge to wait, very comfortable.
This will be my new place to go for repsirs.
by Capital Nissan Wilmington on 09/26/2025
Diane G., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Capital Nissan Of Wilmington. If you have any further questions, please give us a call. We're always happy to help!
by 2017 NISSAN ROGUE SPORT S/SV/SL Owner on 09/06/2025Verified Service
I was made to have my vehicle have a full inspection to find out I only needed my freon topped off! Seems to me that would have been the FIRST THING that would have been checked when I said I had an issue with my a/c.
by Capital Nissan Wilmington on 09/08/2025
Thank you for taking the time to leave us feedback about your experience with us. The inspection you had was the evac and recharge inspection to find out what you would need. Please if you have any issues or would like to discuss what was done. Don't hesitate to reach out. Capital Nissan of Wilmington 910-392-4300
by 2020 NISSAN VERSA SV Owner on 09/06/2025Verified Service
Efficient, work done on schedule, but unfortunately had to wait 2 hours for the shuttle to return me to the dealership.
by Capital Nissan Wilmington on 09/08/2025
Thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and I am sorry to hear that your wait was longer than expected. Please dont hesitate to reach out have any concerns. Capital Nissan of Wilmington 910-392-4300
by Shawna C. on 09/01/2025Verified Service
Excellent Customer Service from everyone at Capital Nissan from start to finish! I had a super positive experience and I highly recommend reaching out to them for your next car purchase.
by Capital Nissan Wilmington on 09/02/2025
Shawna C., we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2025 NISSAN ROGUE SV Owner on 08/28/2025Verified Service
Outstanding service. Told car would be ready by 11 AM and was finished at 10:30 AM. Explained what was done, and when car is due next service. Fully went over safety inspection report.
by Capital Nissan Wilmington on 08/29/2025
We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2025 NISSAN ROGUE SL Owner on 08/28/2025Verified Service
The service department is very helpful and knowledgeable. Absolutely appreciate all they have done for my 2016 Rogue and my new 2025!
by Capital Nissan Wilmington on 08/29/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2021 NISSAN ROGUE SPORT SV Owner on 08/26/2025Verified Service
Things went smoothly except I expected tires to be rotated and they weren't. Now I get notified that they are due.
by Capital Nissan Wilmington on 08/29/2025
Thank you for sharing your experience! If you have any further questions, please don't hesitate to reach out!
by 2021 NISSAN SENTRA SR Owner on 08/04/2025Verified Service
No waiting. Help is right there when you drive in. The time I was told it would
be to do the work was less and I was out of there with a clean car and on
my way. Service is always the best!!!
by Capital Nissan Wilmington on 08/05/2025
We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2024 NISSAN SENTRA SR Owner on 08/03/2025Verified Service
Service visit was better than expected..Service representatives were awesome..apart was replaced under warranty that was honored..service apt was on time quick and timely.
by Capital Nissan Wilmington on 08/05/2025
We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
