I only had visual contact, nothing to report. Although they did reach out to have me come to
the dealership but I responded by saying it is too far away as I live in the west valley..
by Julie Fitzgerald on 10/30/2019
Tom, please call 480-676-6699 and ask to speak to a member of our management team. We would like to learn more about your experience. We appreciate your feedback and look forward to hearing from you!
by Robert M. on 08/30/2019Verified Shopper
Followed up with my inquiry. Not pushy. Did try to explore other options that I was not interested in pursuing. Did invite me to look at all their inventory.
by Julie Fitzgerald on 08/30/2019
We're so happy you enjoyed your experience! Thank you for your review Robert!
by Karla R. on 06/22/2019Verified Purchase
Everyone is very friendly and willing to help. But you want to make sure you mention the advertised price you see online because they will not bring that price up first. Unfortunately I did not do that and ended up paying more
by Maryssa Tercero on 06/24/2019
We're so happy you enjoyed your experience! Thank you for your review Karla!
by George H. on 04/10/2019Verified Purchase
Car Fax provided direction to Bill Luke San Tan where I had a great experience and bought my vehicle.
by Maryssa Tercero on 04/11/2019
We appreciate your review! Thank you George!
by Esther M. on 03/26/2019Verified Shopper
I applied online and got a call 1.5 weeks later by a sales guy saying the car I applied for had already been sold. Well of course! They should have called me the same day. Instead I got a call from someone that was calling to sell me a different car.
by Maryssa Tercero on 03/27/2019
Esther, we sincerely apologize for the lack of communication. We get a large inventory of vehicles every week and are more than happy to assist you. At your earliest convenience, please give us a call at 480-676-6699 and ask to speak to a member of our management team. We look forward to hearing from you!
by Steve S. on 03/07/2019Verified Shopper
I was going to test drive a car but it was out with another potential buyer so I left for another dealer.
by Maryssa Tercero on 04/05/2019
We appreciate your feedback, thank you Steve!
by Cody I. on 04/23/2025Verified Shopper
Again with the window tint fee. Also this dealership is non negotiatable.
by Ronald W. on 03/17/2025Verified Purchase
Car was very clean and detailed nicely. Sales person was friendly, knowledgeable and thorough.
by Lonnie K. on 11/30/2024Verified Purchase
It was a great experience. Informative staff and great communication.
by Larry B. on 05/22/2024Verified Shopper
The very best of providing info or answering questions, there the best of the best.
by 2020 CADILLAC ESCALADE PLATINUM Shopper on 04/11/2022Verified Shopper
Good follow through! Consistent contact.
by Julie Fitzgerald on 04/13/2022
Thank you so much for your feedback; your satisfaction means a lot to us! Thank you for choosing Bill Luke Santan!
by Darleendolly L. on 01/08/2022Verified Shopper
Outlander Sport nice but I need an Outlander w/3 seats
by Julie Fitzgerald on 01/25/2022
Darlene, we're so glad your car search brought you to Bill Luke Santan! Please do not hesitate to call us, should you have any questions about cars we may have on our lot. Take care!
by 2017 CHEVROLET BOLT EV LT Shopper on 06/22/2021Verified Shopper
Dont ask this question at all
by Julie Fitzgerald on 06/28/2021
Thank you for taking the time to leave us a review. We appreciate your feedback.
by Bill M. on 02/20/2021Verified Shopper
Its been marked sold off and on but dealer says its gone
by Julie Fitzgerald on 03/08/2021
Bill, thank you for taking the time to leave us a review. We appreciate your feedback.
by Martha K. on 01/21/2021Verified Shopper
I don't like their pricing ethics, basing price by whether or not you finance with them or Not
by Julie Fitzgerald on 01/28/2021
Thank you for your feedback, Martha. We have attempted to contact you, but have not received any returned phone calls. Please call 480-676-6699 to speak with a member of our management team.
by Lou P. on 01/03/2021Verified Purchase
all friendly courteous and professional.
by Julie Fitzgerald on 01/08/2021
Lou, it always brings a smile to our face when we hear back from our happy customers. Your kind words will be shared with our entire sales team. Take care!
by Scott S. on 09/24/2020Verified Shopper
Good place to do business with no pressure very patient
by Julie Fitzgerald on 09/24/2020
Thank you so much for the terrific review, Scott.
by Jojo W. on 08/27/2020Verified Shopper
I dont remember which vehicle that was because its been a while. Very little follow up.
by Julie Fitzgerald on 08/31/2020
Jojo, thank you for taking the time to leave us a review. We appreciate your feedback.
by Kathleen M. on 08/06/2020Verified Shopper
Quick to contact, professional experience.
by Julie Fitzgerald on 08/06/2020
Thank you so much for your feedback, Kathleen! Your satisfaction means a lot to us! Please let us know if we can be of further assistance in your car search.
by Mark R. on 06/15/2020Verified Shopper
They did get back to me with the information I needed. Everything went well.
by Julie Fitzgerald on 06/24/2020
Thank you for sharing your experience with us, Mark. We appreciate the feedback.
