“My only complaint is they found filters that needed to be replaced but didn't come out to see if I wanted it replaced at the time . Is I need to return again”
“called and inquired about the car, spoke to the owner Mike and explained that I would not be able to come to his dealership, as it was 1100 miles away and would have to trust his description of the car. Mike was very understanding and took a bit of time telling me about the car. He agreed to go out to the car and get back to me with the answers I requested. He sent me extra pictures showing my concerns
and they satisfied me. After some thought I called the next day and made an offer. He excepted and we closed the deal, Mike was a gentleman and because of that he made a sale. I asked if he had a trusted a car transport company that he used. He gave a name and now my purchase sits in my driveway. Thank you Mike, you're awesome.”
“The vehicle was a bit overpriced. It is a solid reliable SUV according to the independent mechanic that I took it to so he can inspect. Mechanic found minor issues so purchased the SUV.”
“On Thursday, I received confirmation that the car I wanted to see was still available for me to check out. I set-up an appointment for Saturday but when I got there, they told me that the car was sold. When I showed them the email, they said that it was automated. Then on Sunday, I got another email saying that the car is still on the lot. In any case, the car was not shown to me when I was there at the appointed time. I was shown other cars instead but I was not interested in those.”
“Buying a car from Autos of Chicago was a pleasant experience. The team was professional, transparent, and easy to work with. There was no pressure to upsell, and everything was explained upfront. The car runs perfectly, and I'm very satisfied with the service I received. Highly recommend Autos of Chicago for anyone looking for quality used vehicles and excellent customer care.”
“What a wonderful experience. It could not have been better. Steve was so good to deal with. He is honest about all else.. I can recommend him to anyone who needs a good car. Dr. D. J. Fahnestock”
“One of several salespeople who reached out via text or email did update me on availability as I was out of state when I saw the vehicle online. Was not aware, nor did the salesperson inform me, that I could have put a hold on the vehicle with a small down payment until my return. The vehicle was sold before I had a chance to see it in person. I was very disappointed, I was very interested in the vehicle.”
“They are the best excellent customer service and I got a beautiful, beautiful car. I am very, very satisfied. I would never go anywhere else. they will be on to help you not like other car dealerships.”
