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Dealer Ratings & Reviews

4.7
124 Verified Reviews
5 Star
80%
4 Star
11%
3 Star
6%
2 Star
1%
1 Star
2%

Dealer Ratings & Reviews

by 2013 VOLKSWAGEN PASSAT SE Owner on Oct 2018Verified Service
Always seem to feel the need to upsell maintenance from 1,000 to 2,000. You would think a 2013 Volkswagen would last longer than 5 years wioa the recommended maintenance. My suggestion is build a car that last more than 5 years before inflicting msinoin the 1,000 dollar range.More
by 2004 VOLKSWAGEN TOUAREG 4.2 Owner on Sep 2018Verified Service
Because this was a safety recall and did not cost me anything I was put to the back of the line even though my car was dropped off at 5:30am.
by 2015 VOLKSWAGEN JETTA SE Owner on Aug 2018Verified Service
Good quality service but overpriced
by 2015 VOLKSWAGEN JETTA SE Owner on Aug 2018Verified Service
Good service. Staff was new and needs more knowledge about cars.
by 2002 VOLKSWAGEN CABRIO GLX Owner on Jul 2018Verified Service
Free state inspection what is there to say
by 2016 VOLKSWAGEN JETTA SPORT Owner on Jul 2018Verified Service
Quick, courteous, done right
by 2008 VOLKSWAGEN PASSAT KOMFORT Owner on Jul 2018Verified Service
Loaner car was not available as promised but I had to get a rental car however the rental car needs to be done from the VW and with all my information and credit card.
by 2016 VOLKSWAGEN GOLF SPORTWAGEN S/SE/SEL/ Owner on Jul 2018Verified Service
Great service. No tricks.
by Garland M. on Jun 2018Verified Service
I love this facility! They're the best!
by Garland M. on Jun 2018Verified Service
Great service and friendly staff, I have all my service work done here. I would recommend West Btoad VW to anyone.
by 2006 VOLKSWAGEN PASSAT 2.0T VALUE ED Owner on May 2018Verified Service
Staff was professional and courteous.
by 2017 VOLKSWAGEN JETTA SEL/SEL PREMIUM Owner on May 2018Verified Service
The team at West Broad got our car in out very quickly.
by 2016 AUDI A6 3.0 QUATTRO PREM PLUS Owner on Apr 2018Verified Service
Great service. Fixed the issues
by 2015 VOLKSWAGEN PASSAT SE Owner on Apr 2018Verified Service
Great service! No complaints.
by 2013 AUDI A5 PREMIUM Owner on Apr 2018Verified Service
Absolutely wonderful service experience.
by 2012 AUDI A7 PRESTIGE Owner on Apr 2018Verified Service
Rally perfect Make me easier to check everything
by 2006 AUDI A8 L QUATTRO Owner on Mar 2018Verified Service
Service was excellent technician number 27 perform didnt outstanding job. Thank you west broad Audi
by 2014 FORD F150 Owner on Mar 2018Verified Service
Great people and Great Service
by 2013 AUDI A8 L QUATTRO Owner on Mar 2018Verified Service
Always exemplary service and care. Really appreciate the service you provide! <3
by 2014 AUDI A4 2.0T QUA PREMIUM Owner on Mar 2018Verified Service
Very nice facility and friendly staff. Chris was great to work with. My A4 was washed and vacuumed before it was returned to me; even the tires where shined!
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