Town & Country Jeep Chrysler
218 Verified Reviews
Top Makes Serviced
Based on CARFAX Service History, Town & Country Jeep Chrysler specializes in these makes.
Top Services Performed
Based on CARFAX Service History, Town & Country Jeep Chrysler specializes in these services.
- Oil Change
- Safety Inspection
- Exhaust & Muffler Service
- Tire Rotation
- Auto Maintenance
- Complimentary Drinks
- Courtesy Shuttle
- Free Wi-Fi
Dealer Ratings & Reviews
Dealer Ratings & Reviews
by Andre W. on Mar 2020Verified Shopper
Excellent and immediate reply
by Robert M. on Jan 2020Verified Purchase
Very professional! Exceeded expectations.
by Naomi S. on Oct 2019Verified Purchase
I had a wonderful experience at this dealership. Mark assisted us, answering every question and ensure that we got the best deal possible. Will definitely recommend him to friends and family.
by Alejandra M. on Oct 2019Verified Shopper
This dealership had the rudest sales and finance departments I have ever encountered. When they heard my car buying situation was a bit more complex than the average person, they eloped me for about a day before telling me off and sending me a message saying they didnt want to deal with me anymore. I will never look at any car from this dealership ever again. I rather pay more somewhere else but to not hVe to deal with them.More
by Jerry S. on Oct 2019Verified Purchase
My experience was good; however,I did think the dealer charges were excessive;, also finance charges , other wise ok
by Laura B. on Aug 2019Verified Purchase
Great experience! The staff were so helpful and knowledgeable and kind.
by David B. on Jul 2019Verified Shopper
This dealer is one of a growing number that "game" the CARFAX website by deliberately advertising a very low price that does not reflect the real price by excluding mention of a substantial $2,000 charge is no financing is required and a hefty $895 Dealer Fee. This is hidden by the three words "finance program applies." A different dealer told me that such misrepresentations and half-truths are necessary in order to get more prominent website exposure and to earn a FALSE "Great Value" label.More
by Michael R. on May 2019Verified Purchase
The dealership was a disaster. I was told my appointment with the financial person was at 11AM, I arrived at 1035AM. I wasn't seen until 1240PM. I had to go up to the manager 3 times because no one kept me informed on what was going on. If not for my desire to purchase this beautiful Camaro I would have left and suggested that people avoid this dealership at all costMore
by El Horin Y. on Apr 2019Verified Shopper
Try to buy a Chrysler
I came with a loan in hand from USAA and was told to get there loan because of a $3000.00 loan incentive they would loose. So I went somewhere else my loan was approved and I drove away. No loan problem go figure...
by Kathy F. on Apr 2019Verified Shopper
Horrible customer service. After my first visit the salesperson went MIA on me and when I was contacted by the the internet sales person she made an appt for the next day and didnt send me the info she said she would send me. Then the next day I called as I was driving the long distant to there location and I was told by an EXTREMELY RUDE MALE ON THE PHONE.THAT SHE WASNT THERE AND WHEN I TOLD HIM I HAD AN APPT WITH HER AND I WAS CURRENTLY DRIVING A LONG WAY TO THERE LOCATION HE TRANSFERED ME TO A VOICEMAIL.I Called back and yelled at him as I was on my way back there and had to pay tolls to get there and he transfer me again to a vm. I call back and he told me to not come, that they wouldnt do business with me! I will never ever look there way again. I turned around and found another dealer to do business with.!More
by Nate H. on Apr 2019Verified Shopper
I inquired about a Tahoe that was for sale that I seen on Carfax, I emailed them. Brianna got right back to me about it,unfortunately, the Tahoe was sold before I could seriously think about buying it,since I live a few hours away from this dealer,I had alot of questions about the vehicle.More
by John R. on Feb 2019Verified Shopper
Interesting hidden fees
This dealer wanted to charge me almost $1700 in hidden fees plus taxing those fees to come to the real sell price of the vehicle. The Destination fee and the prep fee should fall under their costs, and not be a taxable addition to the sell price of the car.More
by Scott G. on Feb 2019Verified Shopper
Thankful for the attention and care
by Hailey N. on Jan 2019Verified Shopper
Not helpful; nobody would talk numbers with me, didnt provide helpful information, and tried ripping me off with the down payment. i wanted to put alot down and the guy told me he wouldn't let me because it would turn into a cash deal and they would loose money. I don't recommend this dealership at all. Was not worth the 40 minute drive, save a trip and save your time because you will regret itMore
by Pat O. on Jan 2019Verified Shopper
Destination fees for a car that was driven in for a trade in. Prep fees for a vehicle with scratches on the doors added an extra $1,000.00 to the base plus taxes.
by Antoinette D. on Dec 2018Verified Shopper
nice people, no pressure sales
by Anna S. on Aug 2018Verified Purchase
Loved working with the guys at Town & Country. I came in for one particular pre-owned car, they never tried to sell me anything but, and I never felt pressured to close the sale. A huge thanks to Chris, Ron, and Damien. VIP treatment : )More
by Joe P. on Aug 2018Verified Shopper
Poor customer service
Spoke to 2 different Sales members and was given 2 different prices. Never called me back after I questioned them
by Daphne P. on Jun 2018Verified Purchase
I was treated well. Staff worked with me and my family.
I will suggest this dealer to my friends.
by Rosalie R. on Jun 2018Verified Shopper
fees were not disclosed and sales people need more training
The salesperson was not informed about the car. Most concerning was the so called prep fee communicated to me after negotiations. And the prep fee was $895! ridiculous. The other $270 fee was for printing docs. I come to find out that fee is legally bound and not to exceed $75. Someone should check that out.More
by Dominic M. on May 2018Verified Shopper
If you don't finance, extra charge added to selling price
by 2015 JEEP WRANGLER SPORT Owner on Jun 2020Verified Service
Nothing special normal procedure
by 2014 JEEP GRAND CHEROKEE SUMMIT Owner on May 2020Verified Service
Fast, friendly & reliable!! They fix it quick & correct!
by 2019 JEEP CHEROKEE LATITUDE PLUS Owner on May 2020Verified Service
They are the best service - friendly, quick and courteous.
by 2016 JEEP GRAND CHEROKEE SUMMIT Owner on May 2020Verified Service
Everyone who works in the Service Department are friendly professional helpful and the superstar of the group Jim always has a smile and it is contagious