4 Used Vehicles at Town East Ford LLP

2016 Ford F-150 XLT
27 Photos
Ford Certified Pre-Owned
2016 Ford Mustang
27 Photos
Ford Certified Pre-Owned
2017 Ford Escape SE
28 Photos
Ford Certified Pre-Owned
2017 Ford F-150 XLT
26 Photos
Ford Certified Pre-Owned
Displaying 1 - 4 of 4 results

Dealer Ratings & Reviews

4.4
101 Verified Reviews
5 Star
76%
4 Star
5%
3 Star
10%
2 Star
2%
1 Star
7%

Dealer Ratings & Reviews

by Rick M. on Jun 2018Verified Shopper
They say one thing and do another.
Called them up and asked how much would you give me for my vehicle. Told them I dont want to waste your time and I dont want them wasting mine. They told me they would give me between 18 and 21,000 for my vehicle. Get there and they told me they give me 15,000 for my vehicle. Even though another dealership would give me 21,000 For mine so I called a Ford dealership out of town they didnt even see my vehicle and they said they will give me 20,000 unseen, so I drove out of town and they gave me 20,000 for my vehicle. I bought a F1 50 platinum at the other dealership out of town. If another dealership can give me a certain price without seeing my vehicle why did town east Ford only want to give me 15,000? Be careful.More
by 2016 FORD MUSTANG GT Owner on Nov 2018Verified Service
I highly recommend anyone and everyone to go check out my favorite service advisor; Chad! At the moment he still has yet to receive his business cards but he went above and beyond with keeping me updated with my vehicle for the almost 2 weeks of it being at the shop. Thank you!More
by 2012 FORD FOCUS SE Owner on Oct 2018Verified Service
The service took a while, but that was to be expected. Total wait time was about an hour and a half, which I was told ahead of time. However, from the moment I checked in with Collin Roof, he was very polite and thorough. If I had questions or needed something he didn't hesitate to help. The only thing was there must have been a misunderstanding some where, because the oil and engine filter wasn't changed. And it should have been. But, thats an easy fix. All in all it was a pleasnt experience.More
by 2015 FORD FUSION SE Owner on Oct 2018Verified Service
Service was good. Not too thrilled the car wash was down.
by 2016 FORD F150 Owner on Oct 2018Verified Service
They took care of my inspection and both recalls I had on my vehicle.
by 2007 FORD FUSION SE Owner on Oct 2018Verified Service
They don't do the recall and loss my car for 3 hours! I'm very disappointed
by 2011 FORD FIESTA SE Owner on Jul 2018Verified Service
They did an awesome job on my car. Andrew was so nice and patient. I would recommend them to anyone. Very nice people.
by 2014 FORD FUSION SE Owner on Jul 2018Verified Service
Friendly service people Damien was great.
by 2015 FORD F150 Owner on Jul 2018Verified Service
Fast service reasonable pricing
by 2018 FORD EXPLORER XLT Owner on Jul 2018Verified Service
Fast and reliable! Always love doing business at Town East Ford
by 2014 FORD FUSION SE Owner on Jul 2018Verified Service
The staff were friendly and very helpful.
by 2008 FORD MUSTANG SHELBY GT500 Owner on Jun 2018Verified Service
Placed order at dealership for recall on driver's side airbag on 5/17/2018 and was told they had to order part. Called to see if part came in twice after 2 and 3 weeks and was told they would call me when it did come in like they said when I placed the order. After waiting 5 weeks I called Prestige Ford and they had the part in stock and took care of the recall immediately. It's now more than 6 weeks later and still no call from Town East Ford. Their service is the worst I've seen.More
by 2012 FORD F150 Owner on Jun 2018Verified Service
Excellent service as usual
by 2012 FORD F150 Owner on Jun 2018Verified Service
few bumps at beginning but service manager took care of issues. Still best service department in my part of town
by 2017 FORD F250 SUPER DUTY Owner on Jun 2018Verified Service
over committed and under delivered. Didnt communicate with me at all in status of my vehicle. Was told it would take 1 day. after the third day and multiple calls over the previous day's I chose to go up there and find out what was going on. they said my vehicle was ready but when I got the invoice they didn't do anything I had asked for. I ended up taking my business to Rockwall Ford. their service department much betterMore
by 2014 FORD ESCAPE SE Owner on Jun 2018Verified Service
Service was good, i will take it back again for service
by 2015 FORD FOCUS TITANIUM Owner on May 2018Verified Service
For a Friday evening service was quick and smooth....luv it
by 2003 MERCURY MOUNTAINEER Owner on Apr 2018Verified Service
Great service... Did everything I asked in a prompt fashion!
by 2013 FORD FUSION TITANIUM Owner on Apr 2018Verified Service
Diagnosis service appointment
by 2012 FORD MUSTANG Owner on Apr 2018Verified Service
Got called for a recall and enjoyed same great service as well as let them changed the oil and a few other services.
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