INVENTORY
RATINGS & REVIEWS

2 Used Vehicles at Rouen Chrysler Dodge Jeep Ram

Dealer Ratings & Reviews

4.6
23 Verified Reviews
5 Star
78%
4 Star
9%
3 Star
9%
2 Star
0%
1 Star
4%

Dealer Ratings & Reviews

by 2017 RAM LARAMIE Owner on Oct 2018Verified Service
Excellent service. Very fast. Great customer lounge area. Very pleased.
"undefined", responded to this review
Great news, thank you!!
by 2015 JEEP GRAND CHEROKEE LAREDO Owner on Sep 2018Verified Service
I was pleased with my service reps courtesy and professionalism. Thank you, Demetrice Holloman
"undefined", responded to this review
You are very welcome, thank you for taking the time to review us!
by 2017 RAM LARAMIE Owner on Sep 2018Verified Service
Quick/complete service. Very nice waiting area. Service is always done in a timely manner. Very pleased.
"undefined", responded to this review
Wonderful to hear, thank you for sharing!
by 2017 JEEP RENEGADE LATITUDE Owner on Sep 2018Verified Service
This part of the repair went well
"undefined", responded to this review
We are very happy to hear you had a 5 star experience at Rouen!!
by 2013 DODGE AVENGER SE Owner on Jul 2018Verified Service
Great Service as always. Looking forward to doing more business when I am looking for a new purchase
"undefined", responded to this review
Thank you very much and we hope to help you with your new vehicle purchase when the time is right!
by 2017 JEEP RENEGADE LATITUDE Owner on Jul 2018Verified Service
Replaced wiring body harness, did not reconnect everything and just left the wires laying in engine compartment and on fan. Claimed they repainted the liftgate, on further inspection they did absolutly nothing. Also left screws in cupholder. I will never deal with them again.More
"undefined", responded to this review
We can understand your disappointment and our Fixed Operations Manager Jim Raber has reached out to speak to you about your situation in hopes to apologize and see if there is anything we can do to make it right.
by 2017 RAM LARAMIE Owner on Jul 2018Verified Service
Fixed problem in record time! Had a few minutes to drink some coffee, read a bit of my paper. Lounge area is very nice, inviting.
"undefined", responded to this review
We appreciate you sharing your experience at Rouen and even happier it was a full 5 star experience. Hope to see you again soon! ~Rouen Chrysler Dodge Jeep Ram
by 2017 RAM LARAMIE Owner on Jun 2018Verified Service
Still had a problem with phone presets.. Found out a NEW computer fix was released just a few days after this service call. Returned to dealership, fix worked that time.
"undefined", responded to this review
We are sorry it took two visits but are glad to hear it was fixed the second time!
by 2017 RAM LARAMIE Owner on Jun 2018Verified Service
FIXED!! Radio/phone problem was completely taken care of. VERY happy!!
by 2017 RAM LARAMIE Owner on Jun 2018Verified Service
GREAT job! Updated several modules on my Ram. FREE loaner for the day. What's not to love??
"undefined", responded to this review
Thank you for taking the time to leave this review!
by 2012 CHRYSLER 200 LIMITED Owner on Jun 2018Verified Service
had the spark plugs changed. took less time than quoted
by 2013 RAM RAM TRUCK 1500 SPORT Owner on Apr 2018Verified Service
Very nice dealership, very short wait time. A+
by 2012 CHRYSLER 200 LIMITED Owner on Sep 2017Verified Service
They fixed a recall but I had to go vack because the trim piece they removed was loose
by 2013 DODGE AVENGER SE Owner on Sep 2017Verified Service
Staff was great. New to the areas they took great care of me and my car
by 2017 RAM LARAMIE Owner on Jul 2017Verified Service
Bodyside molding installed. Stop those pesky door dings!!
by 2017 RAM LARAMIE Owner on Jul 2017Verified Service
Routine service. Everything is fine now.
by 2017 RAM LARAMIE Owner on Jul 2017Verified Service
Great service! Works great!!
by 2014 RAM RAM TRUCK 1500 LARAMIE Owner on Oct 2016Verified Service
GREAT!! VERY pleased with my entire experience! Special shout out to Candy, Chris, and (tech) Dustin. The entire Service dept. advisors/associates/techs make you feel like a valued customer. Always going the Extra Mile to help. I could not be MORE PLEASED with the NEW Rouen!! My current Ram (the 5th from Rouen) is THE BEST truck I have ever owned! They just keep getting better and better!More
by 2010 DODGE JOURNEY SXT Owner on Aug 2016Verified Service
by 2012 CHRYSLER 200 LIMITED Owner on Dec 2015Verified Service
They are very fast and convenient now that they are an Express. unfortunately, they are charging more for the same oil.
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