INVENTORY
RATINGS & REVIEWS

1 Used Vehicles at Ross Downing Cadillac Buick GMC

Dealer Ratings & Reviews

4.6
44 Verified Reviews
5 Star
73%
4 Star
16%
3 Star
9%
2 Star
0%
1 Star
2%

Dealer Ratings & Reviews

by 2016 BUICK ENCLAVE Owner on Sep 2018Verified Service
Were quick and took care of business!
by 2013 CADILLAC ESCALADE ESV PLATINUM Owner on Aug 2018Verified Service
Service is exceptional. Knowledgeable and trustworthy. They listen; are very courteous; and deliver, as promised.
by 2016 CADILLAC XTS LUXURY Owner on Jul 2018Verified Service
In my recent service on July 18, 2018, once again the service department at Ross Downing demonstrated courtesy, professionalism, integrity and high levels of plain old customer service to achieve complete customer satisfaction. Special call out to my Service Advisor, Kevin Chapman who made it all happen and always does.More
by 2013 GMC ACADIA SLT-2 Owner on Jul 2018Verified Service
Ten stars!!! Excellent service, waiting room and technicians.
by 2015 CHEVROLET CAMARO SS Owner on Jun 2018Verified Service
Customer service was great. I appreciate the professionalism of the staff in the Service department along with the intake staff in getting me in and out .
by 2017 GMC ACADIA SLT-1 Owner on May 2018Verified Service
Once they got the part ordered (that took longer than it should have, over a week) everything went great...
by 2014 GMC SIERRA C1500 SLE Owner on Feb 2018Verified Service
Excellent service. Very detailed and thorough
by 2013 CADILLAC ESCALADE ESV PLATINUM Owner on Jan 2018Verified Service
Service writer went above and beyond to find and fix the problem. I couldn't ask for anyone more responsive or attentive. Professional!
by 2013 CADILLAC ESCALADE ESV PLATINUM Owner on Jan 2018Verified Service
One counldn't ask for a better service and support staff. Always attentive and professional!
by 2014 GMC SIERRA C1500 SLT Owner on Dec 2017Verified Service
Excellent Service Dept Knowlegable Employees
by 2001 GMC SIERRA C1500 Owner on Dec 2017Verified Service
found the problem but they don't have GM part. They ordered the parts from O Reilly. I am not sure about the price that Dealer charged me. It is a kind of high.
by 2013 CADILLAC ESCALADE ESV PLATINUM Owner on Nov 2017Verified Service
Scott is the best. Personally took charge of getting my problem fixed and even worked some magic with warranty cost recovery. Excellent, as usual.
by 2013 CADILLAC ESCALADE ESV PLATINUM Owner on Aug 2017Verified Service
Oil change and tire rotation. Excellent service.
by 2001 GMC SIERRA C1500 Owner on Jul 2017Verified Service
Good job on my air conditioning but labor and parts are a little high.
by 2012 CADILLAC SRX LUXURY COLLECTION Owner on Jul 2017Verified Service
Great service and an outstanding customer service department. Timely and courteous service without any problems.
by 2016 CADILLAC ESCALADE ESV PLATINUM Owner on Jun 2017Verified Service
by 2014 CHEVROLET SILVERADO K1500 LT Owner on Jun 2017Verified Service
Code chasers for technicians
by 2012 GMC ACADIA DENALI Owner on Apr 2017Verified Service
Thorough inspection
by 2012 GMC ACADIA DENALI Owner on Apr 2017Verified Service
Great experience
by 2012 GMC ACADIA DENALI Owner on Apr 2017Verified Service
Excellent customer service!
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