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Dealer Ratings & Reviews

4.3
40 Verified Reviews
5 Star
59%
4 Star
28%
3 Star
5%
2 Star
0%
1 Star
8%

Dealer Ratings & Reviews

by 2008 LEXUS RX 350 Owner on Jun 2018Verified Service
I had oil change , all point inspection and tires rotated. That same day I had to get gas I did a walk around on my car and noticed 2 lug nuts were missing off my wheel. I called and emailed my service rep about what I discovered . I have yet received a call back nor an email. I just dont know how they can make a mistake like that what else was missed or not done right? I will not go back there.More
by 2014 TOYOTA SIENNA XLE/LIMITED Owner on May 2018Verified Service
The service was excellent. However, it should not cost $700 to TUNE up a 2014 Sienna Van. You shouldn't have to take the hood off and remove half the engine to get to the back spark plugs. Ridiculous engineering by Toyota.
by Andy M. on Apr 2018Verified Service
Happy with report from Carfax. Was able to negotiate a nice price for the vehicle purchase
by 2014 TOYOTA PRIUS V Owner on Mar 2018Verified Service
Timely but expensive .........
by Kim K. on Feb 2018Verified Service
Great service department as always!
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on Feb 2018Verified Service
Easy. Service Dept did a great job of keeping me updated.
by 2009 TOYOTA COROLLA/LE/XLE Owner on Jan 2018Verified Service
Unorganized. Expected to wait 4-6 hours in waiting room for airbag replacement, even after being told would come back. Did not offer to call when ready. Upon return, waited 10- 15 minutes before getting the attention of a worker to be checked out. Service people need customer training.More
by 2011 TOYOTA COROLLA/S/LE Owner on Oct 2017Verified Service
Great service, nice waiting area and exceptional customer service! I couldn't have asked for more!!
by 2007 TOYOTA TACOMA PRERUNNERDOUBLECAB Owner on Aug 2017Verified Service
They fixed my ac blower that was broken, plus full service oil change. They offered me a 10% discount as well. Service advisor kept me well informed of the issues. Extremely helpful.
by 2014 TOYOTA SIENNA XLE/LIMITED Owner on Jun 2017Verified Service
I requested for my van to receive a 4 wheel alignment and that was done. I also requested to replace rear windshield wiper. That was NOT completed. I have to drive 30 minutes back to the dealer now to get this resolved.
by 2010 TOYOTA PRIUS Owner on Jun 2017Verified Service
by 2016 FORD FIESTA SE Owner on May 2017Verified Service
by 2014 TOYOTA SIENNA XLE/LIMITED Owner on Feb 2017Verified Service
Service overall was good but they forgot to balance wheels and tires.
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on Feb 2017Verified Service
Requested an oil change and tire rotation. Realized after I'd left that I hadn't been given the usual check sheet listing everything they'd checked, tread left on tires, etc. No service tech talked to me afterward. Receipt didn't list tire rotation so I'm pretty sure that was not done. It's hard for me to carve out time to get there let alone to have to make a return trip to get done what I requested the first time around.More
by 2009 TOYOTA LANDCRUISER Owner on Feb 2017Verified Service
by Kim K. on Dec 2016Verified Service
by 2001 HONDA CR-V SE/LE Owner on Dec 2016Verified Service
They were very professional and easy to work with.
by 2007 TOYOTA TACOMA PRERUNNERDOUBLECAB Owner on Dec 2016Verified Service
oil change and new wipers. performed quickly. I would like to get phone texts with discounts as I sometimes forget the ones mailed at home and miss the discount.
by 2012 TOYOTA HIGHLANDER/SE Owner on Nov 2016Verified Service
by 2007 TOYOTA TACOMA PRERUNNERDOUBLECAB Owner on Nov 2016Verified Service
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