Richmond Ford West

4.7
27 Verified Reviews
12pm - 5pm
Sunday
12pm - 5pm
Monday
9am - 9pm
Tuesday
9am - 9pm
Wednesday
9am - 9pm
Thursday
9am - 9pm
Friday
9am - 9pm
Saturday
9am - 6pm
Show Full Business Hours

About the Dealership

Our band new state of the art facility is home to one of Richmond's most awarded teams; from winning Ford Dealer of the Year to the President's Award, our excited team is ready to help you with every step of the car buying process. Our inventory provides many options from new model year Fords to an extensive used vehicle lot; we have what you're looking for! Our service center is here to help you through the life of your vehicle and with $1,600 in extras coming with EVERY new Richmond Ford why wouldn't you come back to us? You get free state inspections for life plus our exclusive 100,000 mile warranty and so much more just for buying from us! Feel ever better driving around in a new Richmond Ford knowing your business helps us continue to support our community through organizations like the Walk to End Alzheimer's, Mothers Against Drunk Driving and so many more. We're Driven By You.... Read More

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INVENTORY
RATINGS & REVIEWS

82 Used Vehicles at Richmond Ford West

2016 Ford Fusion SE
27 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2015 Ford Escape Titanium
29 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2015 Buick Enclave Leather Group
30 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2015 Ford F-150 Lariat
33 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2013 Jeep Wrangler Sport
24 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford F-150 XLT
32 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford Explorer XLT
27 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2017 Ford Mustang Shelby GT350
31 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford Escape Titanium
30 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2014 Ford Fusion SE
29 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford Edge SE
27 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2010 Toyota Highlander Base
24 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford F-150 XL
31 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2017 Ford Mustang GT Premium
29 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2014 Kia Sportage LX
26 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2015 Ford Fusion SE
27 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2013 Ford Explorer Limited Edition
21 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2012 Jeep Grand Cherokee Overland
13 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2017 Ford Explorer XLT
30 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2018 Ford Escape SE
29 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2012 GMC Sierra 1500 SLT
30 Photos
SOLD
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2013 Ford Fusion SE
5 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2017 Ford Focus SE
27 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2013 Hyundai Sonata Limited Edition
32 Photos
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
2015 Ford Fusion SE
29 Photos
Ford Certified Pre-Owned
Location: Glen Allen, VA
Dealer Rating:
4.7
27 Verified Reviews
Displaying 1 - 25 of 82 results

Dealer Ratings & Reviews

4.7
27 Verified Reviews
5 Star
82%
4 Star
7%
3 Star
7%
2 Star
4%
1 Star
0%

Dealer Ratings & Reviews

by 2008 LINCOLN MKX Owner on Nov 2018Verified Service
During my recall from June thru October they put me in a rental car. The overall customer service was outstanding! They always kept me informed and fixed my airbag immediately when Ford made the part available to them.
"undefined", responded to this review
Glad to hear that you had such an outstanding customer service experience at our location - that's always our goal! Thank you so much for this marvelous review.
by 2005 FORD FREESTYLE LIMITED Owner on Nov 2018Verified Service
As usual, courtesy inspection was done and everything is functioning the way its supposed to.
"undefined", responded to this review
Thanks so much for your feedback and five-star rating here on Carfax. See you next time!
by Steven W. on Oct 2018Verified Service
Technician was quick, knowledgeable and polite. I would definitely come back for service.
"undefined", responded to this review
Thank you for the excellent rating and review. We look forward to working with you again!
by 2014 FORD EXPLORER LIMITED Owner on Sep 2018Verified Service
Oil Changed, Tires rotated, and all done with a smile
"undefined", responded to this review
We appreciate you taking the time to review your recent service visit!
by 2017 FORD F150 SUPERCREW Owner on Sep 2018Verified Service
Great dealer Customer service
"undefined", responded to this review
Thanks for your business and honest feedback!
by 2012 FORD EXPEDITION LTD Owner on Sep 2018Verified Service
Completed requested services.
"undefined", responded to this review
Thanks for your business and 5-star rating here on CarFax!
by 2014 FORD F150 Owner on Aug 2018Verified Service
It took over 2 hours for a oil change.
"undefined", responded to this review
We apologize for the extended wait during your recent service visit. Moving forward, we will be reviewing your feedback with our team and will work to improve our speed. Your feedback and business mean a lot and we hope to have the opportunity to work with you again down the road.More
by 2017 FORD EXPEDITION LTD Owner on Aug 2018Verified Service
Great service could have been a little quicker but other then that it great.
"undefined", responded to this review
Thank you for your honest feedback and excellent rating. We will review the details of your service visit with our team in an effort to improve the speed moving forward.
by 2013 FORD ESCAPE TITANIUM Owner on Aug 2018Verified Service
I've always had excellent service with Richmond Ford. 5 stars.
"undefined", responded to this review
Thank you for your repeat business and 5-star rating! We can't think of a better compliment than you returning for your service needs. Please give us a call or stop by down the road if there's ever anything we can do!
by 2013 FORD MUSTANG Owner on Aug 2018Verified Service
Wonderful customer service. Very understanding and patience of my needs I would recommend them to anyone who has issues with there Ford
"undefined", responded to this review
Thanks so much for your recommendation and 5-star rating! It means a lot that you would take time out of your day to provide this review. Please let us know if there's anything else we can do!
by 2013 HYUNDAI ELANTRA GLS/LIMITED Owner on Jul 2018Verified Service
Thier work as far as Im concerned has been almost always excellent.
"undefined", responded to this review
Thank you for this outstanding feedback. We look forward to servicing your vehicle next time!
by 2011 FORD MUSTANG Owner on Jan 2017Verified Service
by 2011 FORD MUSTANG Owner on Dec 2016Verified Service
Water Pump was replaced and pressure tested, found the coolant is leaking again from the hose.
by 2011 FORD EDGE SE Owner on Dec 2016Verified Service
by 2007 FORD EXPLORER XLT Owner on Dec 2016Verified Service
by 2004 JEEP GRAND CHEROKEE LAREDO/COL Owner on Dec 2016Verified Service
by 2004 JEEP GRAND CHEROKEE LAREDO/COL Owner on Dec 2016Verified Service
by 2011 FORD EDGE SE Owner on Nov 2016Verified Service
by 2011 FORD EDGE SE Owner on Nov 2016Verified Service
Service was great as usual, and got my vehicle back ahead of time, can't ask for more than that
by 2008 MERCURY MARINER HYBRID Owner on Oct 2016Verified Service
Great job yet again!
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